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From the business
Missacc, established in 2017, is an online boutique specializing in wedding and formal dresses. We are devoted to providing women with an endless variety of timeless gowns and dresses that make their formal and special occasions unforgettable.
At Missacc, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process.
We provide our customers with a wide range of high-quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses, and prom dresses will be presented to our customers with unique style, tailor-made design, and attentive service.
Missacc Reviews Summary
Missacc has a rating of 4.8 stars from 397 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Missacc most frequently mention beautiful dress, good quality and many compliments. Missacc ranks 4th among Affordable Wedding Dresses sites.
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I love my dress. It is a slightly different from how pictured online but still cute. It fit amazing. I will be ordering more of my special occasional wear from Missacc.
Commande facile, robe reçue plus rapidement qu'annoncé, coupe parfaite, tissu de qualité, taille correspond bien, rien à redire
Thank you so much, Dounia! We are delighted to hear that you loved the dress and that everything went so smoothly. Your satisfaction is our greatest success.
DON'T BUY FROM MISSACC
If it were possible to give them a -5 stars I would.
I paid a total of $148 for a pantssuit.
I received it and it did not fit the way i wanted it to. I immediately requested a return/refund.
They immediately told me that they would give me a fraction of what i paid for the item.
I said no, I will return it for a full refund.
Long story short, after almost 2 months and me spending an additional $67 postage fees, I received an $89 refund.
They kept adding on fees.
30% for customs.
10% restocking.
I would advise people to not buy from this company and expect to get your purchase price back if you need to return the item.
It's deceptive and unfair to do this to your customer.
I will be putting a review everywhere I can to let people know that this company is not what it presents itself to be and to avoid it at all costs.
Dear LaEsposa D，
Thank you for your feedback.
We apology for the unpleasant experience you've been through.
We would like to check your order and to see if there's anything unclear we can help you by provide more details.
To help with the problem soon, could you please give your order number so we can check and priority handling your case?
You can reply here directly.
Thank you for your cooperation and understanding in advance.
Hope to hear from you.
The Missacc Customer Satisfaction Team
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Renee, we're so happy to hear you loved your dress and that it fit perfectly! It means the world that you'll be coming back for more of your special occasions—you truly made our day. Thank you for sharing your wonderful experience!