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MissaccReviews 397

4.8

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From the business

Missacc, established in 2017, is an online boutique specializing in wedding and formal dresses. We are devoted to providing women with an endless variety of timeless gowns and dresses that make their formal and special occasions unforgettable.

At Missacc, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process.

We provide our customers with a wide range of high-quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses, and prom dresses will be presented to our customers with unique style, tailor-made design, and attentive service.


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Missacc Reviews Summary

Missacc has a rating of 4.8 stars from 397 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Missacc most frequently mention beautiful dress, good quality and many compliments. Missacc ranks 4th among Affordable Wedding Dresses sites.

service
35
value
15
shipping
15
returns
13
quality
282
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Beautiful dress
May 18, 2025

Beautiful dress... I recommend sizing up one size if purchasing as they are slightly smaller than their normal sizes. I would definitely recommend.

Date of experience: May 18, 2025
Washington
1 review
0 helpful votes
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Stunning dress
May 17, 2025

The dress itself is beautiful. It's beautifully made with nice fabric. The sizing chart is off though. Anyway alterations are easy so I'm still happy with the dress...

Date of experience: May 17, 2025
Italy
1 review
0 helpful votes
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Super dress!
May 16, 2025

I bought this for my doughter's wedding... I couldn't be happier! Very well made... exactly what I was looking for

Date of experience: May 16, 2025
North Carolina
1 review
0 helpful votes
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Pretty dress
May 15, 2025

I am highly satisfied with my purchase. The dress was absolutely stunning. It looks great. It is comfortable. The material is great.

Date of experience: May 15, 2025
New Jersey
1 review
0 helpful votes
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Better quality than expected!
May 14, 2025

Amazing! The dress was super pretty and the color was beautiful. The quality seemed really nice too.

Date of experience: April 16, 2025
Canada
1 review
0 helpful votes
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Déception!
May 14, 2025

Le colis est arrivé à temps, pas de $#*!. Mais la robe est mal cousue. L'ourlert est un gâchis. Je l'ai achetée pour une occasion spéciale, jusqu'à présent je n'arrive pas à la porter. C'est du pacotille pour moi.

Date of experience: May 14, 2025
Australia
1 review
1 helpful vote
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DO NOT BUY FROM MISSACC!
I bought a dress online from MISSACC for my daughter's wedding, it was not cheap, including postage cost over $200. When it arrived, the label said it was a size 12 as I had ordered however the actual size was about a size 18! Upon inspection of the dress I saw there were pen marks on the material! I emailed MISSACC to complain and request a refund and they replied that the pen marks were common due to dressmakers marks but would wash off with water and offered me $20 for compensation if I just kept the dress! I said no thanks, I would like a full refund including shipping costs due to the damaged item I received, which is promised on their website. I then did not hear back from them for about a week until I started leaving negative reviews on their social media posts. At that time they emailed back to offer me $30 if I kept the dress or i could return it at my own cost to a very vague address in China. I am VERY wary of spending more money to return the dress to an incomplete address: Missacc, Jewelry Town, Guangzhou, Guangdong, China ******* I have requested an actual street address to send it back to but as yet have heard nothing. After posting a bad review on another site they tried to bribe me to take the review down, hence why they have few 1 star ratings on these review sites! My suggestion is that you STAY AWAY FROM MISSACC! Good to see you are doing your research, something I wish I had done ahead of ordering.

Date of experience: April 29, 2025
Macao
1 review
0 helpful votes
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Im already addicted to those dreses, i keep looking and looking to buy more, and i also share with a cuple of friend s.

Date of experience: May 13, 2025
Italy
1 review
0 helpful votes
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Abito stupendo
May 13, 2025

Bellissimo abito, era un po' grande avevo preso tg 36 It per me che sono alta 1.60 cm e peso 53 kg. L'ho fatto stringere dalla sarta. Stupendo

Date of experience: May 13, 2025
TT
1 review
1 helpful vote
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Not great customer service
May 13, 2025

I ordered a dress that came and looked NOTHING like the picture, I asked for a refund and was only given $70 from the $230 I paid for the dress. I understand policies, but if you don't get what you are expecting the company should make it right! I did order a custom sizing, which was not accurate at all when I received the dress. Highly disappointed in this company.

Date of experience: May 13, 2025
Armenia
1 review
1 helpful vote
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Quality is very disappointing
May 13, 2025

The dress looks different from the picture. Tailoring has been done very unprofessionally with dosens of deffects. Besides tailoring deffects, the fit is not good. The price is too high for getting this quality.

Date of experience: May 13, 2025
Switzerland
1 review
0 helpful votes
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Not Happy with the Product
May 13, 2025

2-star review: The fabric on the sleeves is loose, and the material itself is very stiff and not comfortable on the skin.
The only thing I truly like is the train — it's beautiful.

Date of experience: May 13, 2025
GB
1 review
0 helpful votes
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Be careful
May 13, 2025

The dresses are beautifully made and are worth the price but be careful. I ordered a dress and didn't realise the bodice was boned so no give and the waistband sat a little high for me making it uncomfortable to breathe. I tried to return and was advised not to as I would end up paying more in custom taxes etc. They offered me a £35 refund and I keep the dress (which is no good to me). I had already ordered a second dress from them which was more forgiving in the fit and I got a lot of compliments. So be careful to measure yourself and check the size guides.

Date of experience: May 13, 2025
Ireland
1 review
1 helpful vote
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Dimensions all over the place
April 12, 2025

The design was as per the picture. However the execution was poor. Although the skirt part was beautiful (even if it was too long), the bodice was all wrong. The waist was loose, went in at the bust (more ike a size 6 than a size 10) and the bust was far too high. The zip got stuck and my dress maker said it was because it was sown too close. The lace wasn't lace, it was rigid material. Although like the design, the dimensions were not for the size 10 dress I ordered and the dress cannot be altered to make it wearable.

Date of experience: April 10, 2025
GB
1 review
0 helpful votes
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Exceptional quality
April 12, 2025

The dress arrived a little later than expected but on time for my event. I had the dress made to my measurements and the dress fitted me perfectly. The construction was well tailored, the dress was fully lined and had built in bra cups. It did come quite creased so I needed to give it a good steam. Anyone thinking of ordering from Missacc, don't hesitate as you can be assured of a great quality, well made garment that is exactly as the photos. In fact, I saw the same dress I ordered on another company's website, which was five times more expensive than my Missacc dress, great price too. I would order again.

Date of experience: April 9, 2025
Australia
1 review
0 helpful votes
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Formal partner
April 7, 2025

Great communication, dress was as described, true to size, daughter looked beautiful to partner to a school formal at a reasonable price.

Date of experience: April 7, 2025
GB
1 review
0 helpful votes
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Fantastic frocks
April 3, 2025

The dresses arrived very quickly and they are very well made. The lining is superb and I have never had an issue with them. I buy from them on a regular basis and I love wearing the dresses and I will continue to buy them

Date of experience: April 3, 2025
Ohio
1 review
0 helpful votes
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Mother of Bride dress
April 3, 2025

The gown was pretty. I am impressed with the level of service that seems accessible here- especially the customization option.

Date of experience: February 12, 2025
California
1 review
0 helpful votes
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I feel confident and beautiful!
March 29, 2025

It is absolutely gorgeous! I ordered a custom dress and they were very helpful in making sure all of my measurements were correct! I am very glad about that! I am so excited to wear it when I get married! Thank you, Missacc!

Date of experience: March 29, 2025
Colorado
1 review
0 helpful votes
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Very satisfied
March 27, 2025

Very pleased with the size color and customer service

Date of experience: March 31, 2024