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Mirraw

3.0

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Mirraw Reviews Summary

The company has garnered a largely negative reputation among customers, primarily due to persistent issues with product quality, misleading advertising, and inadequate customer service. Many reviewers reported receiving items that did not match descriptions or sizes, leading to frustration over return processes and refund delays. While a few customers expressed satisfaction with certain products and efficient support, these positive experiences were overshadowed by widespread dissatisfaction. Overall, the feedback highlights a critical need for the company to improve product consistency, enhance customer support responsiveness, and address quality control to rebuild trust with its clientele.

This summary is generated by AI, based on text from customer reviews

service
181
value
150
shipping
151
returns
97
quality
293
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39,063 reviews

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South Carolina
2 reviews
4 helpful votes
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Awful, waste of money.
August 27, 2017

Cheap fabric that smelled awful. Sizing was wrong and material was not silk as advertised. PayPal will not refund money since it was sized. Lost $85! Horrible product. Please save your money. You would have better luck having a strangers blind grandmother making this for you!

Date of experience: August 26, 2017
New York
1 review
2 helpful votes
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Horrible
August 25, 2017

Cheap fabrics, mutiple delays, horrible replying to emails, just out right disgusting. This is why I try not to buy online, because of ripe offs. Give Indians bad name and reputation. They are all about taking the money and delivery $#*! merchandise. And forget about a refund, your will never see a dime returned.

Date of experience: August 25, 2017
Canada
1 review
1 helpful vote
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Horrible Experiance
August 24, 2017

I ordered 1 suit & jewellery from them. We did received the order but it was totally a replica. Cant even think of wearing it. Plus we had to pay custom duty here in Canada. V. much disappointed. Now to return them i had to pay more shipping charges that Mirraw is not going to re embrace me. Please don't buy from them. Its a waste of money

Date of experience: August 24, 2017
New Zealand
1 review
0 helpful votes
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I bought selwar suit and was told I would be sent a form for my measurement for stitching. Next thing I know I was sent an email saying my item had been dispatched before any stitching information. The company acknowledged their error but would not refund me the money nor send me the properly fitted item. They just said "sorry for the inconvenience". So now Im out the money AND I have no dress! BEWARE!

Date of experience: August 22, 2017
South Africa
1 review
1 helpful vote
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NIGHTMARE
August 21, 2017

Bad experience. I will never shop online again. I was asked to pay R1500 customs for a garment that cost R1999.
Rip off. Nondisclosure. The agent said No other cost. Will arrive at my door. I cannot pay this. I have returned this garment. Mirraw will not refund my money.

Date of experience: August 21, 2017
Sri Lanka
1 review
2 helpful votes
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Resolved finally@
August 15, 2017

Finally after many months of communications they refunded me for my return orders.
Who ever is purchasing from them make sure to save all your receipts or emails. Eventually they resolved my issue as I had all my saved communications.

Date of experience: August 14, 2017
France
1 review
5 helpful votes
Follow SHAMAILA A.
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Hi guys! Here i am sharing my personal experiance with@ *******@mirraw set my mind worst about online shopping
Online shopping sounds soo good but in case *******@mirraw reality is totally different... i bought 12 dresses *******@mirraw and when i got the dresses they are worst
Cheap fabric, faded colours, bad stiching... even they are totally opposite to the pictures after seeing i ordered that dresses... then i return all of them... it's about 4 months passed but i didn't get my payment *******@mirraw has worst costumer service.
Guys i just want to say if any of you want to buy anything from@ mirraw... so listen it's totally wastage of your money

Date of experience: August 12, 2017
Australia
1 review
4 helpful votes
Follow Robeena E.
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Please don't order anything from Mirraw. I ordered 3 sarees from them. Only received two. When questioned about 3rd one, they said it was out of stock. Money was not refunded despite emailing them many times. Two sarees I received are very poor quality. Nothing like showed in the pictures. One saree was supposed to have embroidery, but when I got it, it was cheapest net similar design as embroidery. I have spoken to them as well. They offered me 20% off. Not explained what for. I won't be buying anything anymore from them. Please share this information, so no one will get cheated.

Date of experience: August 11, 2017
Minnesota
1 review
3 helpful votes
Follow LP p.
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Be aware of the risks involved in buying stuff believing the descriptions on the site. In my experience what is described as silk and handwoven turned out to be much cheaper synthetic material. Once you order, they don't allow you to cancel even if they haven't yet shipped the product and is only planning to ship after several days. Also once you get the product it is impossible to return as the process is tedious and expensive

Date of experience: August 10, 2017
New Zealand
1 review
1 helpful vote
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Pleasantly Surprised!
August 8, 2017

I purchased a saree two weeks ago from Mirraw. After that, I read so many negative reviews and this really caused grave concerns for me! Alas! I was most pleasantly surprised when my item arrived yesterday(took just two weeks in total!) BEAUTIFUL saree just like the pic, good quality and good stitching! Can't wait to wear it to my son's upcoming wedding! Thank you for great service, too, Mirraw! Won't hesitate to buy from you again!

Date of experience: August 8, 2017
AE
1 review
3 helpful votes
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They are crook
July 27, 2017

Never buy from them. They took my money and never delivered the items.
I send many emails to them but they even dont care to refund me back.
Paypal also did not help to refund it.

Date of experience: July 27, 2017
GB
1 review
3 helpful votes
Follow Reshma K.
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The products are replica. The images on website look good but what you receive is cheap quality stuff and you realise you have been cheated.

As this website is live, innocent people keep falling prey and that where they earn money. Please take action to shut this down immediately.

Date of experience: July 27, 2017
New York
1 review
3 helpful votes
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STAY AWAY!
July 25, 2017

Horrible company! And the staff are idiots and don't understand what you are asking them. I have 26 messages stating to refund my order which was returned to them 2 weeks ago. They don't have it. I am going to continue to fight with them until I get my $70 whether that means filing a police report for fraud.

Date of experience: July 25, 2017
Tennessee
1 review
0 helpful votes
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Absolute fraud! They did not refund my money fully. I cancelled my order within 24 hr after the order is placed as I have found the same item in lower price at another site. I requested refund for the cancelled order but they refunded me $10.00 less than what I paid. They are cheaters! Never buy from them.

Date of experience: July 24, 2017
AE
1 review
1 helpful vote
Follow Harlem Q.
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Why you guys are soo $#*!ed up?
Guys atleast have shame the money we are giving is not haram! We've earned with pure honesty, do think about it and when you guys feel ashamed of yourseleves then kindly shutdown this ridiculous site!

Date of experience: July 19, 2017
Australia
1 review
2 helpful votes
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Poor quality
July 19, 2017

The outfits look nothing like what it looks on the site. Material quality and the working is really poor quality too.

Date of experience: July 18, 2017
New Jersey
3 reviews
6 helpful votes
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The site has cheapest products but all are replica. We wasted USD 300 on this site. Please beware. Do not shop here.

Date of experience: July 5, 2017
South Africa
1 review
9 helpful votes
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Fraud! Do not buy
July 3, 2017

Its over 1 year that I bought good from this company. This is fraudulent company, the goods are cheap quality. They have excuses and lies to avoid giving you a refund. Over a year now still fighting the battle to get my money back. A consultant will assist confirm they will process the refund they disappear - then another consultant says they no longer work at Mirraw. It will tak another 4 month explaining to the new agent, who will also promise to help. And the cycle continues.

Date of experience: July 3, 2017
Australia
1 review
8 helpful votes
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Fraudulent company
July 3, 2017

I placed order over 2 months ago and then I have to call them 20 times to get updates, finally I was told my product cannot be delivered, I asked for a refund and was told would be done in 10 days, well its over 6 weeks now and still waiting on refund and now they don't even reply to my email. THIS COMPANY IS FRAUD, don't place your order there EVER

Date of experience: July 2, 2017
Texas
1 review
5 helpful votes
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They take the order and give excuses that the material didnt pass the quality. Delay it for weeks if not months and the say that they will refund BUT they dont. When you call, their people for full of $#*!. I had to finally call my credit card company and dispute the charge. DONT WASTE MONEY. They are FRAUD.

Date of experience: July 1, 2017

From the business

Mirraw Online Shopping sites of Indian fashion wear for women, kids wear and men at best discounted prices including fastest delivery and low cost online shopping stores


mirraw.com
Founded in 2011
Mumbai, Maharashtra, India
+137
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