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The company has garnered a largely negative reputation among customers, primarily due to persistent issues with product quality, misleading advertising, and inadequate customer service. Many reviewers reported receiving items that did not match descriptions or sizes, leading to frustration over return processes and refund delays. While a few customers expressed satisfaction with certain products and efficient support, these positive experiences were overshadowed by widespread dissatisfaction. Overall, the feedback highlights a critical need for the company to improve product consistency, enhance customer support responsiveness, and address quality control to rebuild trust with its clientele.
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I am extremely happy with the saree I purchased from Mirraw. From the quality, colour, packaging of the saree to the customer care, were all excellent. Queries were answered promptly too.
True Justice to the pic given in advertisement. The material was really good.
Excellent customer service and passionate staff members. The garment is exactly like the picture and better quality that I had expected. So happy, many many thanks, will purchase more items. Many happy returns to you all.
Good quality material. Colour matched picture. Happy with the communication from Mirraw. Delivery arrived 2days earlier than schedule! Thank you
Definitely worth it and time saving ordering on line. Will definitely recommend to friends.
I was very skeptical to order this item to the US. It arrived and looked exactly as pictured. The delivery was quick and the product was as expected. Very impressed. I will order from this site again due to the great experience.
The dress above looks elegant but I did not get my size XXL. I spoke with the sales team to change the size from XL to XXL. He promised to change it but I still received XL which is my size
The fit was perfect. I ordered it for my daughter. However, there was a small hole in the fabric near the seam.
The kurti is very nice, just as shown in the picture and fits perfectly. I will be buying from Mirraw again.
I would have love d gown most without d opening at the side.
Stunning and really well made. Thank you! Will definitely order from you again!
Loved the product very much... worth the price... Thank you so much
Actual dress was better looking in person than the images. Very nice
I've got a lot of compliments for this one. I have told everyone who liked my dress the order at Mirraw
Quality is good
Just didn't receive one product and money hasn't been returned
I love this dress! Beautiful color! Love the material & beads! So glad it arrived before my Dubai trip
I ordered my Kaftans on 6/27/10 and was supposed to receive them on 7/14/19. But, my order was delivered on 7/8/19! 6 days before scheduled delivery. They fit perfectly and are very well made. Thank you Mirraw for your awesomeness.
Better than expected!
Won't be disappointed with the purchase.
Très bonne qualité, très bon et très sérieux vendeur, un tres bon suivi pour la commande, comme la photo pas de mauvaise surprise juste une livraison un peu $#*!é si non rien à dire, bravo, je recommande bien ce site
Again this one good as I expected and I love the colour it's good quality too beautiful
Answer: Hi Ila, We are sorry to hear your bad experience with us. Please do share your order number so we can resolve your issue at [email protected]. Thanks & Regards.
Answer: Yes they are fraud, I placed and order and just days of receiving the order I get an email that some part of my order is not available but the website still shows available and it can still reach the destination by the date I requested and my order has not even been shipped. The customer service agent was the rudest customer service representative and should not be in this job. She in fact went on to write that I only respond if I have any queries about any other products of this order or else my email will not be entertained.
Answer: Hi Michelle, Yes we do deliver to South Africa. It takes 10 working days after dispatch. Regards
Answer: Hi Kiran, Yes we do deliver to Canada. Please login via app or desktop, still you are facing error so you can write us on [email protected]. Regards.
Mirraw Online Shopping sites of Indian fashion wear for women, kids wear and men at best discounted prices including fastest delivery and low cost online shopping stores

