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The company has garnered a largely negative reputation among customers, primarily due to persistent issues with product quality, misleading advertising, and inadequate customer service. Many reviewers reported receiving items that did not match descriptions or sizes, leading to frustration over return processes and refund delays. While a few customers expressed satisfaction with certain products and efficient support, these positive experiences were overshadowed by widespread dissatisfaction. Overall, the feedback highlights a critical need for the company to improve product consistency, enhance customer support responsiveness, and address quality control to rebuild trust with its clientele.
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The product is of good quality. The colour is slightly different from the picture. The blouse was slightly small around the sleeve and sides but had sufficient space to enlargen. The bottom of the blouse was not cut and stitched straight. Overall, I am happy with the purchase because I was able to fix the stitching issues.
Its look exactly same what on picture. Good finishing. I am medium size, but order Large and it fit perfect. Its say International delivery 12 to 15 days, I got my order in 9 days, very good service. I would not be hesitate to order again from MIRRAW.
I really love my experience with the Mirraw team. Everything was just a smooth sail. From email correspondence to the beautiful dress arriving early!
Thank you Mirraw team
I'm very happy with the product and the time frame of arrival but the packaging I'm not happy atleast it should be in jewellery box of some sort
I like material it's very soft and stitch is very clean & nice. Thank you
The stitching of the blouse was perfect. The saree was beautiful. Great price too
The kurta is very nice, I wear at Friends wedding every one ask me from where I purchased and I gave your web site. But the bottom pajama was ripped off from the back, only good no body can see because it was covered by the kurta.
So good I am really very happy to get that.
Thanks
Extremely professional sales staff and management. Follow up was excellent and I could track my consignment which gave me the confidence that the company will deliver the product that I have ordered online.
Amazing experience with Mirraw team...
This was the first time i had ordered an outfit online to be stitched.
To be honest, i expected the outfit on completion not to fit me properly and that i would have had to make adjustments myself.
I was pleasantly surprised, not only did it fit me so well but the material quality was outstanding.
The customer service is also very good and addresses any concerns that you may have.
I am based in the UK and have now ordered another outfit to be sewn, it will be interesting to see if sewing/measurement consistency is continued..
Did not realize this is A-style - not much extra swing to the lehenga but it's good quality
The saree that I received was exactly as shown on the website and it is beautiful. I am very happy with the service that has been provided in a timely manner and the product is exactly as shown. After I received this saree, I proceeded to order three more sarees from the website. Very pleased! Keep up the good work!
Very beautiful good quality but i didn't expect they are that big must add their size in the description
The quality is definitely worth the price. I was a little bit surprised by the design that came. I was expecting the same pattern as the one on the model, but instead it was the pattern shown in the third picture, which I realized later. So, that was my own mistake. Other than that, I have no complaints.
I would definitely recommend this site to a friend, and will likely be ordering again from here again in the future.
Gorgeous kaftan I love it! The only minor issue is the length was just a tad shorter than I would've liked. I wanted my high heals to be covered just a bit but it's no big deal, just personal preference. The beading on the dress is beyond beautiful I was mesmerized when I opened the package! Thank you so much!
Answer: Hi Ila, We are sorry to hear your bad experience with us. Please do share your order number so we can resolve your issue at [email protected]. Thanks & Regards.
Answer: Yes they are fraud, I placed and order and just days of receiving the order I get an email that some part of my order is not available but the website still shows available and it can still reach the destination by the date I requested and my order has not even been shipped. The customer service agent was the rudest customer service representative and should not be in this job. She in fact went on to write that I only respond if I have any queries about any other products of this order or else my email will not be entertained.
Answer: Hi Michelle, Yes we do deliver to South Africa. It takes 10 working days after dispatch. Regards
Answer: Hi Kiran, Yes we do deliver to Canada. Please login via app or desktop, still you are facing error so you can write us on [email protected]. Regards.
Mirraw Online Shopping sites of Indian fashion wear for women, kids wear and men at best discounted prices including fastest delivery and low cost online shopping stores

