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Mirraw

3.0

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Mirraw Reviews Summary

The company has garnered a largely negative reputation among customers, primarily due to persistent issues with product quality, misleading advertising, and inadequate customer service. Many reviewers reported receiving items that did not match descriptions or sizes, leading to frustration over return processes and refund delays. While a few customers expressed satisfaction with certain products and efficient support, these positive experiences were overshadowed by widespread dissatisfaction. Overall, the feedback highlights a critical need for the company to improve product consistency, enhance customer support responsiveness, and address quality control to rebuild trust with its clientele.

This summary is generated by AI, based on text from customer reviews

service
181
value
150
shipping
151
returns
97
quality
293
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39,063 reviews

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Argentina
1 review
0 helpful votes
Follow Shakila F.
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The product is of good quality. The colour is slightly different from the picture. The blouse was slightly small around the sleeve and sides but had sufficient space to enlargen. The bottom of the blouse was not cut and stitched straight. Overall, I am happy with the purchase because I was able to fix the stitching issues.

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
Follow archiivet I.
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Saree material is very soft and embroidery is of excellent quality. Overall excellent product. Thank you Ada for such a nice product

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
Follow sharmi M.
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Its look exactly same what on picture. Good finishing. I am medium size, but order Large and it fit perfect. Its say International delivery 12 to 15 days, I got my order in 9 days, very good service. I would not be hesitate to order again from MIRRAW.

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
Follow Portia J.
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I really love my experience with the Mirraw team. Everything was just a smooth sail. From email correspondence to the beautiful dress arriving early!

Thank you Mirraw team

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
Follow Steven C.
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The quality was much better than I expected
I am very happy with the service

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
Follow Adam K.
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I'm very happy with the product and the time frame of arrival but the packaging I'm not happy atleast it should be in jewellery box of some sort

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
Follow Steven H.
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Immediate response thru WhatsApp and received a call from agent to inform me that my courrier has arrived

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
Follow Uzza S.
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I like material it's very soft and stitch is very clean & nice. Thank you

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
Follow Kamini S.
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I noted in measurement form and attached the pattern I want on neck and sleeves they only did it on neck not on sleeves

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
Follow Stephen I.
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The stitching of the blouse was perfect. The saree was beautiful. Great price too

Date of experience: December 16, 2019
Argentina
4 reviews
0 helpful votes
Follow ashok U.
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The kurta is very nice, I wear at Friends wedding every one ask me from where I purchased and I gave your web site. But the bottom pajama was ripped off from the back, only good no body can see because it was covered by the kurta.

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
Follow Stephen H.
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So good I am really very happy to get that.
Thanks

Date of experience: December 16, 2019
Argentina
2 reviews
0 helpful votes
Follow SARAH T.
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Extremely professional sales staff and management. Follow up was excellent and I could track my consignment which gave me the confidence that the company will deliver the product that I have ordered online.
Amazing experience with Mirraw team...

Date of experience: December 16, 2019
Argentina
1 review
1 helpful vote
Follow sarita Q.
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This was the first time i had ordered an outfit online to be stitched.
To be honest, i expected the outfit on completion not to fit me properly and that i would have had to make adjustments myself.
I was pleasantly surprised, not only did it fit me so well but the material quality was outstanding.
The customer service is also very good and addresses any concerns that you may have.
I am based in the UK and have now ordered another outfit to be sewn, it will be interesting to see if sewing/measurement consistency is continued..

Date of experience: December 16, 2019
Argentina
2 reviews
0 helpful votes
Follow Komal H.
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Did not realize this is A-style - not much extra swing to the lehenga but it's good quality

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
Follow Tom P.
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The saree that I received was exactly as shown on the website and it is beautiful. I am very happy with the service that has been provided in a timely manner and the product is exactly as shown. After I received this saree, I proceeded to order three more sarees from the website. Very pleased! Keep up the good work!

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
Follow Steve F.
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Very beautiful good quality but i didn't expect they are that big must add their size in the description

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
Follow Henna N.
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The quality is definitely worth the price. I was a little bit surprised by the design that came. I was expecting the same pattern as the one on the model, but instead it was the pattern shown in the third picture, which I realized later. So, that was my own mistake. Other than that, I have no complaints.
I would definitely recommend this site to a friend, and will likely be ordering again from here again in the future.

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
Follow jannali C.
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It's quicker than expected time of delivery and good product I like it.

Date of experience: December 16, 2019
Argentina
1 review
0 helpful votes
Follow Joe I.
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Gorgeous kaftan I love it! The only minor issue is the length was just a tad shorter than I would've liked. I wanted my high heals to be covered just a bit but it's no big deal, just personal preference. The beading on the dress is beyond beautiful I was mesmerized when I opened the package! Thank you so much!

Date of experience: December 16, 2019

From the business

Mirraw Online Shopping sites of Indian fashion wear for women, kids wear and men at best discounted prices including fastest delivery and low cost online shopping stores


mirraw.com
Founded in 2011
Mumbai, Maharashtra, India
+137
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