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The company has garnered a largely negative reputation among customers, primarily due to persistent issues with product quality, misleading advertising, and inadequate customer service. Many reviewers reported receiving items that did not match descriptions or sizes, leading to frustration over return processes and refund delays. While a few customers expressed satisfaction with certain products and efficient support, these positive experiences were overshadowed by widespread dissatisfaction. Overall, the feedback highlights a critical need for the company to improve product consistency, enhance customer support responsiveness, and address quality control to rebuild trust with its clientele.
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It's stitched to perfection. The quality of the product is excellent.
Very pretty but color is more like turquoise blue instead of Sky blue and its silver not gold as pictured.
I expected the material to be a soft cotton, but this one is stiff.
Other wise its a nice suit.
The dress was stunning, and I will be ordering more things form here. The only problem I had was the delivery. The date was changed a couple of times, I could not track the item even with the tracking number. And the event I wanted to wear this item too passed so I had to go and wear something else which was disappointing.
Stones are blue but the picture shows all white stones. Center stone was missing so I had to use the one from the ring and glue it to the necklace.
These bracelets are really pretty, however there were some dents on it and also be careful of the size. I ordered 2.6, nowhere does it say kids size, so I assumed it would be my size. Brought them for myself, ended up fitting my 6 year olds hand. So I'm assuming these are kids bracelet and not an adults.
The item was good but only problem the size was too big
Customer services are very good and excellent. My item arrived on time. I will buy more from your store.
The photo does not do this outfit justice. It is a beautiful piece and I highly recommend for people to purchase as semi stitched so that the top can be sewed accordingly to your size. I absolutely love this and it came with a doll bag too!
What a beautiful dress! Everything was gorgeous and packed beautifully! Excellent Customer service and I will be ordering again.
It's beautiful just the width is bit small.
It's is how you see it. No surprises
The first time we got the wrong size and we did not get the outfit on time for the occasion we bought it for. We had to buy something else. Please, next time check the size ordered before shipping. Thank you.
Salam. Product was excellent but delivery was slow. On the website it said 12-15 business days international delivery. I got my dress after a month. Missed wearing my dress for Eid. Bad delivery excellent product. Will order again from this website but two months before Eid. Thank you for my dress. Have a good day. Stay Blessed. Allah Hafiz.
Beautiful piece! It was actually a little too nice and attention getting to wear to the event I intended, so I will happily save it for something more glamorous. The picture does not do it justice. The stones catch and reflect a lot of light, making the whole thing sparkle, and the pearls are more off-white and understated. An expensive look without the steep price, perfect for evening wear. I was concerned about whether this would be long enough given prior experience with necklaces that looked longer in the picture than in reality. It has quite a bit of length to it, I usually use an extender but did not need one. It does have a clasp in back making it adjustable and allowing for an extender if desired.
Answer: Hi Ila, We are sorry to hear your bad experience with us. Please do share your order number so we can resolve your issue at [email protected]. Thanks & Regards.
Answer: Yes they are fraud, I placed and order and just days of receiving the order I get an email that some part of my order is not available but the website still shows available and it can still reach the destination by the date I requested and my order has not even been shipped. The customer service agent was the rudest customer service representative and should not be in this job. She in fact went on to write that I only respond if I have any queries about any other products of this order or else my email will not be entertained.
Answer: Hi Michelle, Yes we do deliver to South Africa. It takes 10 working days after dispatch. Regards
Answer: Hi Kiran, Yes we do deliver to Canada. Please login via app or desktop, still you are facing error so you can write us on [email protected]. Regards.
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