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The company has garnered a largely negative reputation among customers, primarily due to persistent issues with product quality, misleading advertising, and inadequate customer service. Many reviewers reported receiving items that did not match descriptions or sizes, leading to frustration over return processes and refund delays. While a few customers expressed satisfaction with certain products and efficient support, these positive experiences were overshadowed by widespread dissatisfaction. Overall, the feedback highlights a critical need for the company to improve product consistency, enhance customer support responsiveness, and address quality control to rebuild trust with its clientele.
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I am more than happy with my purchase. Excellent customer service. The product was nicely packed. The stitching was with absoulte finesse. Infact I received a complimentary scarf/ stole with my package. That came as a sweet surprise. Thanks for that too.
Overall a great purchase.
I ordered another piece and I hope it will be the same quality as my first piece.
Everything is great except the pants. She pants should have two blue stripes as the picture shown. But the pants were plain pink.
Wonderful quality, stitched perfectly. Just as the image.
We ordered this for a class project on Ancient India as my daughter wanted to look the part when she gave her presentation in history class. We were very pleased with this ensemble and it came exactly when they promised. The outfit is absolutely beautiful!
Very good as shown as picture,. Excellent will recommend it to my friends and relatives to buy it.
It's not as amazing as it looks on the website. It's alright.
This is the most trusted and my favorite online shop. I had requested custom stitching for my dress and it came perfectly stitched and on time. Will definitely order once again from them.
I am extremely happy with dress... it's same like in the picture... thank you
There was a delay with my shipment but I was notified, and given another date in which was honored. Outfit was BEAUTIFUL, I'm very happy about it
I'm and unexpectedly happy! It's my first time from Mirraw and it's been great experience so far! Specially thank you guys for making the shipment earlier so my husband got his thing right on time
The chain design/ links are poor, everytime the links gets twisted n jammed. Its very hard to twist the links straight. So when you wear the necklace, the links don't sit flat and straight.
It's a little tight. The skirt is really big. I thought I ordered pants. Now I have to turn the skirt into pants
The pant was not sized properly. It's was every loose from the knee to ankle
I was intending to wear this for Eid ul fitr but couldn't wear it cause Washington DC decided to celebrate it on June 4th. I recieved the package on June 4th at 4pm. But I was so happy to see this dress. It fit perfectly, material is amazing, design amazing... hopefully can wear it for another event
Answer: Hi Ila, We are sorry to hear your bad experience with us. Please do share your order number so we can resolve your issue at [email protected]. Thanks & Regards.
Answer: Yes they are fraud, I placed and order and just days of receiving the order I get an email that some part of my order is not available but the website still shows available and it can still reach the destination by the date I requested and my order has not even been shipped. The customer service agent was the rudest customer service representative and should not be in this job. She in fact went on to write that I only respond if I have any queries about any other products of this order or else my email will not be entertained.
Answer: Hi Michelle, Yes we do deliver to South Africa. It takes 10 working days after dispatch. Regards
Answer: Hi Kiran, Yes we do deliver to Canada. Please login via app or desktop, still you are facing error so you can write us on [email protected]. Regards.
Mirraw Online Shopping sites of Indian fashion wear for women, kids wear and men at best discounted prices including fastest delivery and low cost online shopping stores

