MirrawReviews 2,411

Worse quality, will never recommend to any body.
Poor customer services, so much hidden prices when you orders from overseas.

I have purchased few sari's and jewleray, all product quality is poor. They send me damage sari, incorrect blouse sizes and peticots incorrect qty. I called their customer service and they pass along the msg to support team and also told me to send them email as well.
I had sent many email and made many phone calls but the rep says oh no one available so you will get a call back so this is been going on over 1 month and they did not retun my money back or told me they can not take any product back.
I wold not recomend anyone to buy from this website. I know they had deals so I bought so many things and now I feel that I made hugh mistake.

Please don't buy from this webite./. I ordered baby pink suit for good price gave my measurements. When I received the product it was entirely different from the website picture and description and MIRRAW sent me counterfeit product, poor quality and stitiching. I have sent them pictures of what was delivered and also contacted them over emails and calls but they are not refunding me. I have told them numerous times to take back the order and give me refund but they are not doing.

We are waiting your delivery, we hope that we will receive it in time.
Thanks and regards

So far so good, but after selecting it does not go to order section

I received my maroon georgette anarkali with stains in 4 to 5 places. I called and told Mirraw day after I received the order. Mirraw asked me to send pictures of the stains and than they asked me to send more pictures and than copy of my credit card bill to show the payment has gone to them and kept asking me for additional things but after 13 days still no word on refunding my account for the damaged item. The customer service is horrible.

Both the bangles were missing beads. I approached the customer services who replied me back saying please accept the offer of 50% refund. When i replied them back with even the photos now they are saying they will refund but only if i send the item back but they will not bear the shipment charges. Not happy with the quality, delivery time and not at all with the customer service.

On the 16th of Jan, I ordered two items, as per order number M*******. The total cost after mirraw wallet credits was applied was $191.79, however PayPal debited $213.10 (transaction details attached) from my credit card. I called on the day and was advised that I will be refunded $21.31 in two weeks.
I have made countless phone calls and sent emails with no refund. Still waiting for an action from Mirraw.
I understand its not a lot of money, its about principles which Mirraw does not seem to respect.

I was a little confused about the Buy 1 Get 4 Free Offer but when I rang your company Pooja explained nicely to me and I was able to place the order without any further difficulties.

Worst experience with mirraw.com and their customer service, as per the guidelines, I cancelled one of my product from my order within 24 hours of placing the order, via the phone call. I was told the order is going to be cancelled and the return transaction email will be sent to me within 5 to 7 business days, even after 10 days i haven't received any transaction email, so again i called the service to ensure if the product is been cancelled or not, surprisingly it wasn't cancelled, so i tried cancelling the product as the product wasn't sent for stitching yet and i was told the same thing that to wait for 5 to 7 business days for the transaction receipt. But next day as per tracking all the products are sent for stitching, i tried emailing them, but the only answer i could get is sorry it went for stitching, now we cannot cancel this particular product. Apart from that, I bought some products from buy 1 get 4 offer, of which one of the product gets cancelled automatically. But no one cared to follow up with the customer.
I don't recommend buying anything from mirraw.com

Great shipping experience as for now. Will wait to see how smoothly everything proceeds from here fore final review.

12/16/19 update

Received my order today. Greatly pleased with the fast delivery. Product is exactly the same as shown in picture.

Only disappointment was that they said they were going to make product 2 - 3 inches bigger than the measurement given. My bust size is 44 and the largest measurement size on the measurement chart provided by them was 40.

But I was okay with that because they had promised to give extra 2 -. 3 inches. But that wasn't the case, the product came with a bust measurement of 40 so it is really tight.

Also wanted patiala pants. Came with salwar pants.

However, having said this, I am greatly impressed with their customer service, communication skills, great stitching, and fast delivery.