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Mirraw

3.0

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Mirraw Reviews Summary

The company has garnered a largely negative reputation among customers, primarily due to persistent issues with product quality, misleading advertising, and inadequate customer service. Many reviewers reported receiving items that did not match descriptions or sizes, leading to frustration over return processes and refund delays. While a few customers expressed satisfaction with certain products and efficient support, these positive experiences were overshadowed by widespread dissatisfaction. Overall, the feedback highlights a critical need for the company to improve product consistency, enhance customer support responsiveness, and address quality control to rebuild trust with its clientele.

This summary is generated by AI, based on text from customer reviews

service
181
value
150
shipping
151
returns
97
quality
293
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39,063 reviews

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New York
1 review
4 helpful votes
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Ripoff
May 15, 2017

If I can give this company negative stars I would. I placed an order for two items, after a month of waiting and checking the status (which was stuck on "stitching pending") of my purchases I didn't receive anything. I sent an email requesting additional info and wanted to know what was going on. I got an email stating that I was being refund for my return, and it was going to be a partial return, I paid $56.97 and was being refunded $37.30. I DID NOT request a return, I don't think this is fair at all. This company is a ripoff, I would never order or advice anyone to order from them again.

Date of experience: May 15, 2017
Austria
1 review
2 helpful votes
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Online catastrophy
May 13, 2017

This company is clueless about its own responses and actions. Ordered 4 pieces of clothes, exchanged emails and phoned to get stitching for two of them, to no avail. Dozens of emails over six weeks, different departments and persons answering, no coordination, promises, no results. Then suddenly a fifth item appeared on my order-number, out of the blue. Cancelled the order and with help of paypal got the refund. If you have a very bored life and lots of time, it´s an adventure. But only order something very cheap through paypal, so that you can get refund at the end of the drama.

Date of experience: May 13, 2017
South Africa
1 review
5 helpful votes
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DONT BUY FROM THIS COMPANY. ITEMS ON THE PHOTO AND WHAT YOU RECEIVE NOT EVEN CLOSE TO THE SAME THING. MATERIAL IS POOR QUALITY AND I RECEVED MATERIAL ONLY NOT THE OUTFIT I ORDERED. MATERIAL WAS 1M X 1 M TO MAKE AN OUTFIX. THIS IS A BIG SCAM AND THEY DONT TELL YOU THAT WHEN THE PARCEL ARRIVES YOU HAVE TO PAY ALMOST THE SAME AMOUND YOU PAY FOR THE CLOTHES AS IMPORT TAXES

Date of experience: May 13, 2017
Canada
1 review
5 helpful votes
Follow Roger L.
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Mirraw are bunch of thieves. The picture look good. But I wouldn't even mop my floors with actual product. $#*!ing thieves scammed me for a lot of money.

Date of experience: May 3, 2017
California
1 review
5 helpful votes
Follow Sheena M.
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Ordered items from this site. Items came very late. They showed wrong product on the site. Tried to talk with customer service they were very unfriendly. Earring was cheap looking and ugly.

I will never go back to this site.

Date of experience: May 3, 2017
Canada
1 review
6 helpful votes
Follow Ritu S.
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They are money stealers. Ordered something and haven't received and they don't even answer the calls or respond to emails. There is a computerized message that they send.

Date of experience: May 1, 2017
Germany
1 review
4 helpful votes
Follow Priya T.
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Zero rating actually
April 30, 2017

I ordered last month for 175, received the pack this week with 50 custom charge extra. Dresses worst quality... stiching chudithar very worst... i have to throw the dresses in dustbin... one saree is missing... please dont waste your time and money..

Date of experience: April 30, 2017
Australia
1 review
3 helpful votes
Follow Binesh N.
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Never buy from this site. The product is of inferior quality. The pictures in the web site looks good, but the actual dress are not even worth as rag cloth. I have emailed my complaints and got a reply after a month asking for pictures of the faulty products.

DO NOT WASTE YOUR MONEY.

Date of experience: April 24, 2017
District of Columbia
1 review
2 helpful votes
Follow Kani S.
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Quality of the clothes is not fit even to mop the floor. Websites looks glossy and is a cheating strategy of Mirraw. Material and stitching is worst and poor. Do not fall for the looks. This guy needs to be sued or should be taken to the consumer court.

Date of experience: April 24, 2017
Florida
1 review
1 helpful vote
Follow Siva M.
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I would have given 'No Star' had there been an option.

The company doesnt own any product, they sub con the job to smaller companies which over commit and delay delivering your order.

My order which i was supposed to receive three weeks back is still pending stitching.

I had order 8 products in total, while 6 were ready three weeks back, they dint want to send me the items that were ready already. I had even given them the option to ship domestically instead of International shipping.

The customer representative said the items are being shipped a week back, but no updates after that.

Dont waster your money on Mirraw.

Date of experience: April 24, 2017
Australia
1 review
7 helpful votes
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Mirraw are scammers
April 24, 2017

Why is this shop still open and SCAMING us.
Despite many complaints and bad reviews.
Please something must be done,
These conartist need to be stopped.
If there is a lawyer or someone with authority out there reading this please help us shut down this
Mirraw pathetic shop which are nothing more than scammers.
Rating they deserve a - 0

Date of experience: April 24, 2017
Illinois
1 review
2 helpful votes
Follow Bhavna P.
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I wish there was an option for zero stars for these fraud people and fraud site. Their website is a CHEAT as far as stitching. I ordered from there first of all it said free shipping for orders over $99.00 my total was over $99 and they were still charging me for shipping. I had to write them a. Emai about it which the resi came in several days later and got my free shipping. Secondly the website said $1 stitching which I never got the form in the email to fill out for my measurements wrote them an email about it and got response back just saying sorry and they will try to do better next time. Thirdly I had a text from DHL on Thursday saying my parcel would arrive on Monday and I was keeping track of my shipping and on Friday ur said it went back to shipper because of some paperwork issues. Mind you that I was really waiting for this because I wanted to wear the outfits for a wedding. I orderi on April 14 and as now I got nothing. I had also wrote them an email about this shipping and not gave gotten a response back. I am so disappointed I will never ever again order from these people and I suggest everyone not to order from here if these people were In USA they would have been closed for business. Only in India you would get away for $#*! like this. DON'T ORDER! DON'T ORDER!

Date of experience: April 22, 2017
Maryland
1 review
1 helpful vote
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Cheating!
April 20, 2017

These Guys are Cheating. Quality of cloths are bad / poor and worst! Please dont buy from mirraw.com reality is different dont fall for the pictures and designs you see on the website.

Date of experience: April 20, 2017
Massachusetts
1 review
2 helpful votes
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Horrible horrible
April 19, 2017

Never ever buy from this site. Please save your money. They sent me something completely different. I have been emailing and calling so many times after charging $100. After 1 month they emailed me saying since you got back the product you should enjoy it. How horrible is it? They should be shut down. Poor poor customer service

Date of experience: April 19, 2017
California
1 review
3 helpful votes
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Unauthentic
April 18, 2017

Poor quality, poor stitching, they don't deliver goods on time. Never buy from mirraw. I have uploaded the pictures including originals from site so u can compare what i received from them. They are good at communication but products are of cheap quality. Products were received 10 days late and non the less, stitching is not correctly done, no good finishing it's as if learners are working on it. You can dispute and get full refund

+9
Date of experience: April 17, 2017
California
1 review
2 helpful votes
Follow Suriya R.
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Highly fraudulent and cheating! Bought something for $40, with shipping and stitching they are charged $54 for the product not even worth of $1. No return since it was custom stitched.

Don't get excited by seeing the pictures. There is no correlation between picture and real product. Such a fraud act... Mirraw sucks!
Some of my friends recommended not to buy but did not listen :(

Date of experience: April 17, 2017
Texas
1 review
1 helpful vote
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Very cheap product
April 17, 2017

Wish I could check all reviews before I replaced my order. You all are right this company is cheater I also order 3 things which ways cheap then pictures showing on website. And thing is I already did return things befor 48 hours but still I didn't received any answer back, hope I get my money back
Never buy India online I think everything India online are cheap and they don't know how to do business and it's not like they have less prices for all this dress materials.
Stupidity
But I know some one who can help me cuz I have all contact and I m gonna get my money back or they have to close this business ASAP

Date of experience: April 17, 2017
GB
2 reviews
7 helpful votes
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Please not to order anything from this site. They are cheating overseas. They knows that nobody will go there. Photo and material is completely different. Cant wear atleast once. Very cheating company.

Date of experience: April 17, 2017
Texas
1 review
2 helpful votes
Follow Nelly A.
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Mirraw is a fraudulent company lying that they sell clothes. I dont know where they got thosephotos because what they ship is not anywhere close to photos online. Someone needs to stop them and make them pay with interest. The ownwr of this company needs to be put behind bars. They waste time and money. I ordered dresses they shipped cheap pieces of clothes that not even anyone not even homeless can wear.

Date of experience: April 14, 2017
Canada
1 review
1 helpful vote
Follow San S.
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Its a fraud company. Lot of promises and negligible value of your money.

Never ever buy anything form this site.

Date of experience: April 14, 2017

From the business

Mirraw Online Shopping sites of Indian fashion wear for women, kids wear and men at best discounted prices including fastest delivery and low cost online shopping stores


mirraw.com
Founded in 2011
Mumbai, Maharashtra, India
+137
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