Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
MiniPocketRockets is an online retailer specializing in pocket bikes, mini dirt bikes, and related parts. They offer a wide range of products from various brands, with free shipping on parts. The site also provides information on racing, safety, and maintenance.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
They claim they are open during covid19 outbreak. Its a lie. Ive called them and emailed them as they state to do in their recorded message and i still havent recieved a response. Dont claim your open when your not
I have been trying to reach these dumb $#*! mother $#*!ers for so long about my pocket bike don buy from this stupid $#*! website it's $#*!ing garbage
I paid for a ktx mini dirt bike. They took a week to get it in the mail and when it finally came it was a much cheaper model. The bikes are nothing like what they show you on there web site. I have been calling and emailing them for over two weeks now to have this straightened out but they will not answer me. I will never buy form these clowns again. Time to talk to the BBB.
Don't buy from this company. In a matter of months, you will need replacement parts, and they will not help you without your order number. They make no mention of having to keep it for life in order to get help and of course emails get deleted. They won't answer any questions or give you any help whatsoever despite buying their products. I will never buy from them again.
After I purchased the mini off-road motorcycle I started looking at the reviews. I was very worried but it arrived quickly, only took 4 days. Assembly was child's play. I barely add to look at the directions. There was a minor problem with fuel delivery for which I just blew into the fuel line and cleared a it started first Pull and runs and rides just fine. The clutch seems a little wimpy but I am over the recommended weight limit. I'm sure it will go just fine for my grandkids.
This company is a joke and ripoff!
They said the bikes can fit an adult and my 8 yr old could barely fit on it. I purchased 2 bikes and I asked for shipping labels to return it and it will cost me 200$ per bike to return. Not to mention they charge over 150$ per bike to restock and 58$ for shipping? How do i get charged for return shipping and am responsible to ship at my own cost. They are charging me more to return the clown bikes then i actually paid. I stopped payment until they give me shipping labels, in which i paid to return and they threaten me with having stolen property in my possession. All i have to say is stay away from this company. IT'S A SCAM! I will be reporting them to better Business Bureau with my emails and contact with them and their terrible responses. BUYERS BEWARE!
I will tell ecery one to save yr $! Bought one for my 7yr old for Xmas this yr. Worked 1 wk then suddenly stopped working, cs basically sd $#*! u its yr job to fix it now or they wanted us to become a mechanic and put hours of work into sending thrm the engine. We brought it to our mechanic who sd the engine is just shot u would need a new one which is every bit of what i paid for the bike. So now I'm out 300 and a disappointed little boy. Buying a new one at tax time. This company r piece of $#*!s and should b put out of business
My grandson rode it one day and the frame cracked. Call the company and they said get it welded that it's not meant for hard riding. Are you kidding me! Customer service SUCKS and they just don't care, I'm telling everyone NOT to buy from here. I have never been so disappointed in how they treat their customer.
I ordered my son the KTX Mini Dirt bike & the bearings blew apart with just ONE trip through the yard. It has NO power to hardly pull him up a hill Supposed to be able to do jumps etc. Hahahaha that's a HILARIOUS LIE this was the worse waste of 600 I've EVER spent! I contacted them about the bike & they just say send us video but then NOTHING happens!
My son (50lbs) had it out for a half an hour, the clutch smoked, they did send me a new one, thank God I am able to work on it, or it would have cost me more money, Took it out again, it kept bogging out, and the clutch started to smoke again! So we shot it, it was the most fun your kid will have with one of these.
The bike was poorly put together. Parts didn't fit together correctly so the rear brake didn't work at all. The throttle was cracked and needed to be replaced. After spending over $200 to repair this BRAND NEW bike to get it in safe working order, my son was able to ride for about 20 minutes before the rear tire blew out. After submitting a complaint, the company agreed to send me a new tire but I have to buy all the other parts to replace it. I haven't received these parts yet, but experience would suggest they won't fit correctly and I'll likely have thrown even more good money after bad. Do not waste your money on this product. Spend the extra money and get a quality product.
Got a bike from them that never started it was compete garbage and a waste of money. Don't ever spend your money here.
Worst experience I've ever had buying something online. Appears a lot of people have same Comment about service starting when you speak to Tina or Tammy just plain don't give a rats $#*! about you. Just punching the clock
They have a policy if the bikes don't work you can ship it back; however if you ride it that means you have to put gas in the bike. You can't ship the bike back unless you do some crazy hazard packing and shipping fees.
Getting back to why they get a 1 start. The bike was ridden 3 times and the bearings fell apart. The kill switch also broke off after press a few times. Cheaply made and cheap parts. That's what I get for buying cheap. I would expect this bike to at least last a week.
Spend a little bit more and buy at one of your local bike shop where you can actually test the bike.
Absolute rude customer service, kept interrupting me, and convinced me cancelling my order was the best thing to do!
Do not I repeat do not order from This company if u google the address to the store it's not even a real store they are the middle man for a Chinese company that's why it's always the same lady who picks up the phone think about it? Secondly the send bikes and parts already broken and torn cracked and ripped most bikes already come with stripped nuts do not buy from them if I can see the lady just one time who always answers the phone boy oh boy I'm not gonna even say what I would do to her and I don't hit women but that whole company already hurt too many children's and parents feelings with they $#*!ery and we are all fed up do not buy from this company
The woman that answers the phone is the rudest woman alive. Acts like she is too busy for anything you want to know. I'm glad I cancelled my order from there. I want to give my money to nice helpfully people. Hey lady if your reading this... GET LAID ALREADY!
"warning" DO NOT USE this company... the lady that answers the phone is rude and acts like she doesn't have time to answer your questions and help you with purchases that you make from their company. They will sell you bikes and parts that are dangerous and don't fit and get angry when you try and return or exchange them for a refund or store credit. The web site clearly states 60 day warranty on all products..
I can't even explain everything I want to say. Just know the merchandise is JUNK and DANGEROUS! They don't warranty the parts as they promise either. If you could only see the quality... junk
Absolute piece of junk. Purchased for Xmas present for my son and received well before Xmas... Only thing that went right... put the bike together as instructed with the help of a certified mechanic and we had to wait for the weather to clear since we are on the east coast, to drive it. Spring came, left the bike in the house the entire time so weather was not a cause. Filled it with the proper oil\gas ratio as instructed. He drove it for about 100 feet and it died. Bad coil according to their customer service had to spend another $10 for three new coils. Get the coils put them on drove it for about another 50 feet started to smoke and died. Warranty is no good anymore they told me and I had to buy a brand new engine they said. I told them I will not and its been sitting collecting dust. Horrible customer service, horrible product piece of junk and I'm out $500. They don't even attempt to make you a happy customer. AVOID AT ALL cost!
Answer: Again my phone number is 1-407-444-1816 please call Dennis Welch and let him know
Answer: Again my phone number is 1-407-444-1816 please call Dennis Welch as soon as possible please I need a 4.10-6 tire and tube for my motor cycle so please call me my motor cycle is still under warranty so please call me so I can get my tire and tube replacement
Answer: Please call me back and let me know 407-444-1816 please call me as soon as possible I will be looking forward to hearing from you soon
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account