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MiniInTheBox

3.4

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From the business

MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.


miniinthebox.com
Founded in 2009
Beijing, NY, China
+130
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MiniInTheBox Reviews Summary

The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.

This summary is generated by AI, based on text from customer reviews

service
276
value
262
shipping
273
returns
197
quality
249

We monitor reviews for authenticity

Malta
1 review
0 helpful votes
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Very nice items which are really worth it especially given their price. Recommended!

Date of experience: May 17, 2016
Italy
1 review
0 helpful votes
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L'unico sito che mette a disposizione del cliente il rimborso delle spese doganali. Io compro sempre da loro e non ho avuto mai problemi

Date of experience: May 17, 2016
Spain
1 review
0 helpful votes
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Lot of my orders has any problem but the last two I made, had problems not solved yet... Hope it change

Date of experience: May 17, 2016
Italy
1 review
0 helpful votes
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The best site of accessories or gadget! Cover, cables and accessories for smartphones, watches, electronic gadgets!

Date of experience: May 17, 2016
El Salvador
1 review
0 helpful votes
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Amazing website
May 18, 2016

This is The best website for shopping online, i love it

Date of experience: May 16, 2016
Maryland
2 reviews
0 helpful votes
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I received it in less time duration and quality of the Motorola nexus 6 cover is very great. I am happy to shop from here. Thank you. I would like to buy from here again.

Date of experience: May 16, 2016
Italy
1 review
0 helpful votes
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Stupendo! L'ho subito attaccato alla valigia. Ho scelto Totoro perchè ne sono una fanatica. L'unico appunto è che l'etichetta posteriore è piuttosto piccola. Il materiale pare gomma e non è molto pesante, quindi non incide sul peso della valigia. Ora la riconoscerò subito alla distribuzione sul nastro trasportatore.

Date of experience: May 16, 2016
Belgium
1 review
0 helpful votes
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Great website
May 16, 2016

I bought already several things. The product as well the delivery were Always perfect. I am already looking what my next order should be.

Date of experience: May 16, 2016
Brazil
1 review
0 helpful votes
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Produto EXCELENTE
May 16, 2016

O produto, é de boa qualidade e excelente acabamento, eu RECOMENDO.

Date of experience: May 15, 2016
Spain
1 review
0 helpful votes
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Great product
May 16, 2016

Produsl este conform descrierii, material foarte bun si rezistent.

Husa este alcatuita din doua piese, se aseaza foarte bine pe telefon, iar butoanele laterale fiind usor de apasat.

Date of experience: May 15, 2016
Ohio
1 review
0 helpful votes
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Hi,
We have been using miniinthebox for over 6 months and we are happy with our purchases. We purchased many items to give gift to my relatives.

Date of experience: May 15, 2016
Pennsylvania
1 review
0 helpful votes
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The case arrived in a timely manner and looked like I thought it would look but when I tried to put it on my phone it didn't fit, it was too long.

Date of experience: May 14, 2016
Angola
1 review
0 helpful votes
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Super Loja
May 15, 2016

A melhor loja online de venda de artigos pequenos a preços imbatíveis. Já uso esta loja a mais de 2 anos e nunca me decepcionou. O preço do frete para encomendas rápidas é extremamente baixo

Date of experience: May 14, 2016
Colombia
1 review
0 helpful votes
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They try all time have 100% confortable service, is good i love this page, 100% trustworthy and safe

Date of experience: May 13, 2016
Belgium
1 review
0 helpful votes
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Smartphone cover
May 14, 2016

MininInTheBox bied een zeer grote keuze in smartphone covers aan. Super leuk en de prijs is ook super

Date of experience: May 13, 2016
NL
1 review
0 helpful votes
Follow Rene L.
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Ordered several electronic products from this site. The products work and good quality.

Date of experience: May 13, 2016
Belgium
1 review
0 helpful votes
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Great service
May 14, 2016

I have bought several times, products at MiniInthebox
Great service, shipment to BELGIUM in 20 days.

If there is a problem with the shipment, take a picure of the broken article and they send you a new one

Date of experience: May 13, 2016
Latvia
1 review
0 helpful votes
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Лучший сайт на котором заказать разные вещи! Всегда получаешь помощ в случае непонятностей. всё всегда приходит в лучшем виде. Супер!

Date of experience: May 13, 2016
Brazil
1 review
0 helpful votes
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Recomendo bastante o site, apesar da demora, ele chega, além de ser otimos produtos.

Date of experience: May 12, 2016
Italy
1 review
0 helpful votes
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Eccellente
May 12, 2016

I prodotti sono buoni e di ottima qualità, ho fatto diversi acquisti e mi sono sempre trovata benissimo. L'unica pecca è che la merce ci mette circa un mese ad arrivare. Per il resto sono molto soddisfatta.

Date of experience: May 12, 2016