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MiniInTheBox

3.4

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From the business

MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.


miniinthebox.com
Founded in 2009
Beijing, NY, China
+130
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MiniInTheBox Reviews Summary

The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.

This summary is generated by AI, based on text from customer reviews

service
276
value
262
shipping
273
returns
197
quality
249

We monitor reviews for authenticity

Italy
1 review
3 helpful votes
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Endoscope
June 14, 2016

Très bon produit, vidéo en 640x480. Réglage de la LED sur la prise USB. Pas très fluide mais très pratique pour le bricolage.

Date of experience: June 11, 2016
PF
2 reviews
0 helpful votes
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Miniinthebox is my favorite site for ordreding almost everything. It is safe, secured, easy to order. I always use Paypal for paiement. They offer good price quality products. I also receive daily offer by mail. I can say that I order at least once in a month.

Date of experience: June 11, 2016
Hungary
1 review
0 helpful votes
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A really average shop with outstandingly cheap prices and nice quality.

Date of experience: June 11, 2016
Canada
1 review
0 helpful votes
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Lights are very bright and a nice color, I am very happy. Had a bit of trouble with original order was not delivered but they reshipped express and had the shipment with in very quickly. Overal very happy!

Date of experience: June 11, 2016
Greece
1 review
0 helpful votes
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The product was fine. As shown in the picture. Great seller and great communication.

Date of experience: June 11, 2016
VE
1 review
0 helpful votes
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Excelente..
June 14, 2016

Estoy muy contento con MiniInTheBox. Es una pagina muy seria y con productos excelentes y con precios increíbles. Aprecio mucho su desempeño en satisfacer nuestros gustos en calidad.

Date of experience: June 11, 2016
Czechia
1 review
0 helpful votes
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Náramkové hodinky
June 14, 2016

Skvělé, levné náramkové hodinky v praktickém provedení - jednoduché nastavování, příjemná cena, vcelku hbité doručení - doporučuji jak zboží, tak i obchod

Date of experience: June 11, 2016
Germany
1 review
0 helpful votes
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Well packaged, customs declaration on package, received directly by standard mail within 14 week days, so consignment well on time.

Perfect replacement of G4 4W bulbs: requires only 1.2W whether at 12 or 24V AC or DC, at a comparable brightness with 4W bulbs. Looks excellent and lights all around.

Date of experience: June 11, 2016
Spain
1 review
0 helpful votes
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Perfecto
June 14, 2016

Son rápidos, nunca he tenido problemas y si algo venia mal, lo devuelves sin problema. Tienen en stock muchos, muchos productos y la mayoria solo los encuentras en su pagina.

Date of experience: June 11, 2016
GB
1 review
0 helpful votes
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I have been a buyer for a number of years but there has been a serious deterioration in the standard of service. One large order I sent had one item missing when received and although I was not told item was out of stock and no refund suggested. One other item was not as portrayed but sent in any case and I am struggling to get the item replaced or get a refund

Date of experience: June 11, 2016
Brazil
1 review
0 helpful votes
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Site muito bom!
June 14, 2016

O site tem muitos produtos até alguns que nunca ouvi falar, o suporte ao cliente é excelente

Date of experience: June 11, 2016
Brazil
1 review
1 helpful vote
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Além de ter preços bem baratinhos, existe uma gama de produtos para todos os gostos, um serviço bastante competente. Se tiver qualquer problema eles resolvem rapidamente. Já comprei muitos produtos e garanto que vale a pena.

Date of experience: June 11, 2016
RU
1 review
2 helpful votes
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! нормально, но очень долго
нормально, но очень долго
нормально, но очень долго

Date of experience: June 11, 2016
Brazil
1 review
0 helpful votes
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Recomendo
June 14, 2016

Produto chegou como combinado. Ótimo produto e bom atendimento, Recomendo a todos

Date of experience: June 11, 2016
Italy
1 review
0 helpful votes
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Ottimo
June 14, 2016

Davvero buono per pochi centesimi di euro. Consigliatissimo

Date of experience: June 11, 2016
Spain
1 review
0 helpful votes
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I ordered a few things And one of them was not what I expected so they give my money back. And the rest of products were perfect.

Date of experience: June 11, 2016
Belgium
1 review
0 helpful votes
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Great online shop!
June 14, 2016

Finding electronic components and boards online can be hard, but on miniinthebox, its easy to find it all.
Delivery goes pretty fast and there is a great customer service if something would go wrong.
I never had trouble with products that i ordered and the products always work fine.

Date of experience: June 11, 2016
NL
1 review
0 helpful votes
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All articles are very cheap. The quality is good for that price. When anything is not good, they find a solution. Very good service.

Date of experience: June 11, 2016
Spain
1 review
0 helpful votes
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Compra fantástica
June 14, 2016

Me ha encantado encontrar esta página donde hay todo tipo de objetos, desde bisutería a joyería de alta gama, pasando por pequeños detalles de casa como de oficina, o pegatinas para el baño. Encontré mucha bisutería a un buen precio, compré un buen lote de anillos, colgantes y pendientes. Todo en muy buen estado. ¡Estoy encantada!

Date of experience: June 11, 2016
Belgium
1 review
0 helpful votes
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Het is heel makkelijk te bestellen. Het word aan huis geleverd en de kwaliteit is heel goed

Date of experience: June 11, 2016