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MiniInTheBox

3.4

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From the business

MiniInTheBox.com has been a worldwide business leader in selling blue-ribbon consumer goods since 2006. From the moment we founded MiniInTheBox, our vision was to empower people worldwide in buying and selling online. Whoever you are, and wherever you are, MiniInTheBox offers the same price to all: the lowest possible. Whether you’re a wholesaler looking to increase revenues, a retailer who refuses to pay the high prices in your country, or a shopper looking to get hold of the latest products, MiniInTheBox.com provides light-speed service and wholesale prices. We buy direct from an ever expanding network of Chinese wholesale manufacturers so we can keep costs low while maintaining the highest of standards. We serve customers from over 50 countries, and we're still growing. But our vision won’t change: One world, one price.


miniinthebox.com
Founded in 2009
Beijing, NY, China
+130
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MiniInTheBox Reviews Summary

The company has garnered a predominantly negative reputation among customers, with frequent complaints about delayed shipments, poor product quality, and a confusing return policy. Many customers expressed frustration over the lack of accessible customer support, making it difficult to resolve issues or obtain refunds. Additionally, the inconsistency in product descriptions and sizes has led to dissatisfaction. While a few customers noted positive experiences with specific products, these are overshadowed by widespread concerns regarding service reliability and communication. Overall, the feedback suggests a critical need for improvements in customer service and operational transparency.

This summary is generated by AI, based on text from customer reviews

service
276
value
262
shipping
273
returns
197
quality
249

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Melhor compra
July 1, 2017

O site MiniInTheBox foi a minha melhor experiencia de compra. O produto veio funcionando, muito bem embalado, e a melhor coisa, veio muito antes do tempo estipulado por eles.

Date of experience: June 30, 2017
California
1 review
0 helpful votes
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Excellent service
July 1, 2017

Very pleased with the Product! Time for delivery was longer than expected but worth the wait. Communications were fairly good.

Date of experience: June 30, 2017
Belgium
1 review
0 helpful votes
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Goed product. Mooi geleverd. Het product is net zoals het staat beschreven in de samenvatting en de aanprijzing van het product. Bediening zeer gemakkelijk.

Date of experience: June 30, 2017
Brazil
1 review
0 helpful votes
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Gostei muito do produto de qualidade e mais ainda do monitoramento que fiquei recebendo por e-mail, recebi todas as informações por e-mail e o produto chegou na porta de minha casa conforme escrito. Abraços.

Date of experience: June 30, 2017
Brazil
1 review
0 helpful votes
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SUPER 10
July 1, 2017

ESTE SITE É SIMPLESMENTE ESPETACULAR, TUDO QUE COMPREI CHEGOU CERTINHO E ATÉ MESMO ANTES DO PRAZO DETERMINADO, SEM MENCIONAR A EXCELENTE QUALIDADE DOS PRODUTOS como o "Eaget U90-64G 64GB USB 3.0 Resistente à Água / Resistente ao choque" escreve a 30 mb/s e lê a esplendidos 100 mb/s

Date of experience: June 30, 2017
NL
1 review
0 helpful votes
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Good quality and looks perfect on my vintage motorbike, and for this small pricing.
In "normal"shops this might have cost 2 or 3 times more

Date of experience: June 30, 2017
Italy
1 review
0 helpful votes
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Ok, with patience
July 1, 2017

Per pochi Euro ho acquistato una pellicola protettiva (no vetro) per Lenovo Yoga 10 B8000. Non è facile trovare altrove pellicole di materiale plastico, ma questo negozio è ben fornito. L'imballaggio è molto accurato e l'oggetto è conforme a quello ordinato. I tempi di consegna sono molto lunghi, anche se rispettano quelli dichiarati.

Date of experience: June 30, 2017
Brazil
1 review
0 helpful votes
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Muito bom site
July 1, 2017

Sempre compro no site, ótimo preços, produtos de boa qualidade, super recomendo o site sempre fico de olho nas ofertas!
Nunca tive nenhum problema!

Date of experience: June 30, 2017
Spain
1 review
0 helpful votes
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Excelente vendedor, envío rápido y producto de buena calidad. Hice el pedido y fue enviado rápidamente y el precio perfecto.

Date of experience: June 30, 2017
Italy
1 review
0 helpful votes
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Bene
June 30, 2017

Ho conosciuto questo sito circa un anno fa. Nel corso di questi mesi, ho acquistato quattro paia di orecchini, un orologio a bracciale e due cover per cellulare. I prodotti sono sempre arrivati dopo circa un paio di mesi (ho optato per la spedizione gratuita). Rispecchiano fedelmente le descrizioni.
Non preoccupatevi del ritardo, soprattutto se scegliete la spedizione gratuita, gli oggetti arrivano prima o poi! Nel complesso, soddisfatta!

Date of experience: June 30, 2017
Italy
1 review
0 helpful votes
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Trovi di tutto
June 30, 2017

Sito molto completo con prezzi vantaggiosi, l'unica pecca sono i tempi d'attesa...

Date of experience: June 30, 2017
Italy
1 review
0 helpful votes
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Ottimo venditore. Consigliatoper ottenere un omaggio da voi pretendete troppe parole inutili grazie ugualmente

Date of experience: June 30, 2017
New York
1 review
0 helpful votes
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AMAZING
June 30, 2017

I was very leery of ordering from the site. Once I received the items purchased I cant stop myself from buying more. The quality is fantastic and the items arrive packed very securely.

Date of experience: June 30, 2017
Brazil
1 review
0 helpful votes
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Entrega no prazo
June 30, 2017

Li muitos comentários negativos sobre o site, no entanto pra mim foi um excelente negocio! Comprei um produto de boa qualidade, por um preço muito barato e recebi no prazo correto! Sem reclamações! Recomendo!

Date of experience: June 30, 2017
Italy
1 review
0 helpful votes
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Very good
June 30, 2017

Per la felicita' di mia figlia, un bel prodotto. Tutto come descritto senza sopprese e senza intoppi.
Ovvio, prezzo contenuto e spedizione veloce e ben fatta. Grazie

Date of experience: June 30, 2017
Switzerland
1 review
0 helpful votes
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Yes yes yes!
June 30, 2017

Sito fantastico! Ho già comandato diversi articoli e sono sempre arrivati! Consiglio la spedizione postale (normalmente gratuita) così da evitare dazi doganali o iva imposti da DHL per la spedizione express!
Molto disponibili per le rese e i cambi! Sono stata rimborsata quando il prodotto pagato non era più disponibile e mi hanno spedito un articolo supplementare in poco tempo quando un pacco era andato perso!

Date of experience: June 30, 2017
Italy
1 review
0 helpful votes
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Acquisto spesso da questo, molto spesso custodie per iphone o piccoli gadget.
I prodotti rispecchiano le descrizione.
Consiglio sempre l'assicurazione al costo di circa 1$ per eviitare maggiori costi di sdoganamento.

Date of experience: June 30, 2017
New Zealand
1 review
0 helpful votes
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Great phone covers
June 30, 2017

Have become a collector since minibox. Heaps of designs and good quality. Always change to suit the occasion

Date of experience: June 30, 2017
France
1 review
0 helpful votes
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Here is my last comment:
Article parfait pour mon smartphone nokia, bonne qualité et bon prix, je recommande cet article.

Date of experience: June 30, 2017
Brazil
1 review
0 helpful votes
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Adorei experiência de compras, produtos bonitos de boa qualidade, não tive nenhum problema, tanto na fase da compra quanto ao que refere a entrega. Com certeza recomendo o site!

Date of experience: June 30, 2017