Mia Belle Girls

My family members are loyal Mia Belle Baby customers, thanks to the reliable shopping services of the online boutique. All girls in the family love to get dresses from the store as the store deals in unique designer dresses at cost-effective prices. It is easy to explore the online store and order the dresses. Apart from that, the store's delivery and customer support services are really good.

Earlier, we tried buying dresses from a nearby store when we wanted dresses on the same day. But they never matched the quality and richness that Mia Belle Baby dresses have. Now, we make sure that all the girls in the house get dresses from the online store.

It is all because the store has always delivered high-quality designer dresses. Plus, their delivery services were never late. I would like to recommend the store to all those who want designer dresses online without spending a huge amount of money on them.

For starters, this company deletes and/or fails to post ANY negative reviews of their brand or store on either their Facebook page or their website. In hindsight, I suppose this should have been a huge red flag to me prior to purchasing anything from them. Unfortunately, I just took said lack of negative reviews to mean that they offered products and services that were simply a cut above the rest. I've never been so wrong before...

In any case, here's the story of my first (and last) experience with this terrible company. On October 13, I ordered a Halloween costume and tiara for my daughter off of their beautiful, flashy website. Based upon the photos, and the stellar reviews of the products, I thought I was getting a real bargain; a quality costume at a great value that she would not only adore but also be able to wear for many months to come. I ordered it with confidence and an assurance from Mia Belle that it would have guaranteed delivery prior to Halloween.

Fast forward a couple of weeks to October 25th/26th. After seeing a measly two updates to the shipping status of my package (the most recent of which was the 21st of October and indicated the package was still in China), I reached out to the company. In order to cover all my bases, I left voicemails and sent emails to them that week, all of which went unreturned. This past Monday, two days prior to Halloween, I called and left another message which also never received a response. Finally, on Tuesday, I called and was able to speak to a live person (what a concept!). She acted a bit confused and unsure when I asked about the status of my order, and took down my name and number to call back once she was able to find something out from the warehouse. Which of course, never happened either. I then reached out via IM on their website and spoke with yet another person, who informed me that the order was in transit but would definitely arrive after Halloween.

Let me make this abundantly clear - this is the day before Halloween, and I was able to find out only by reaching out to them myself over several days and several different communication channels that my daughter's dream costume wasn't going to arrive on time. No courtesy email or call from them a week ahead of time; no communication initiative from them whatsoever regarding the delay. This is not what I would call good customer service in ANY sense of the word.

About the only positive part of the whole experience was that they did agree to refund the dress back to my card. But only the dress, mind you - not the tiara that was ordered at the same time (and also not received in time for the holiday) because that was just an accessory and not part of the "costume" itself. Give me a break!

As far as the quality of the costume ordered, I have no way of attesting to that since I never actually received it, and I'm sure never will. However, since Tuesday, I've read enough reviews regarding quality/craftsmanship concerns there to raise several red flags as well.

Please, I implore you, if you are considering ordering from this company, take the time to do your research above and beyond their website and Facebook page. As mentioned before, they HEAVILY censor what is posted in the comments and reviews on both of these forums to cast the company in a falsely positive light. I hope I've given some perspective of what the other side of doing business with them is like.

I'm shocked by the number of negative reviews for Mia Belle Baby Online... I've had a totally opposite experience with this company.
I have nine - yes 9 - grandchildren and often send baby gifts. My "go to" gift for a new baby is a year of outfits - one in each age size - for the newbie. The items usually ship within a few days and I've only once had a delivery issue. This is a great company with quality products at very reasonable prices. I'll certainly continue to order from and be a Mia Belle Baby fan!

Ordered this item on 10/13, having read the banner on the website "Order by Oct 15 for delivery by Halloween".

I began to get a little nervous when I couldn't get any shipping information from the order confirmation email. I called the defunct GoigleVoice number and emailed their website for days without any response. I finally got a hold of someone on Thurs 10/25 who promised delivery on Saturday.

No delivery Saturday. Called 1st thing Mon 10/29, to be told they were out of stock! TWO DAYS before Halloween! The lady wasn't even sorry, sounded like she was zonked our on something.

Bottom line: don't buy from this woman. She has a beautiful website, but she cannot deliver the items pictured.

TERRIBLE EXPERIENCE.
DO NOT ORDER FROM THIS COMPANY.
TERRIBLE CUSTOMER SERVICE & QUALITY OF PRODUCT IS EVEN WORSE!

Took OVER a month to receive my daughters Halloween costume and when it finally arrived it had three holes in it! Donna from customer service is no help. Save your money and order something that is actually made in America!

AND if you HAVE had a negative experience, PLEASE contact The better Business bureau! These people don't deserve to be in business only to continue to rip people off!

I am so disappointed in this company. I ordered a Halloween costume for my daughter in September. When I ordered it there was no mention that this item was not immediately available. A week after I ordered it I received an email that it hadn't even shipped yet and they were having trouble getting this item in stock but I would have it in plenty of time for Halloween. I asked them to cancel the order as we had fall events before actual Halloween that we would be needing a costume for. They refused to cancel the order. I had to buy another costume for my daughter and we are currently five days from Halloween and still no costume. I did receive an email I should have it by next week two days before Halloween -very disappointed that this company could not work with me as a customer once they said the costume would take a month to arrive. I will never buy from this company again.