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Mia Belle Girls Reviews Summary
Mia Belle Girls has 499 customer reviews and ranks 8th in the Kids Clothes category. Common review topics include customer service.
This company is the worst! I ordered my daughters Halloween costume on October 2nd. It was supposed to be delivered on October 12th. Every week I emailed them to ask for shipping updates, and every week someone told me "it's shipping this week". Today is October 26th, only 5 days til Halloween, and they finally reached out to me and told me that her costume won't be here in time. Thank goodness I found her a back up costume when I started to feel like I was being jerked around. I asked for a refund but they refuse to give me one. Don't waste your time or money here.
We finally received the girls boots with butterfly wings that attached. The first day the snP broke off the butterfly wing, very poorly made and designed. They sent me a label to return but only enough postage for a small envelope so I had to pay an additional $8.00 just to return them. Poor quality merchandise and even worse customer service.
Hello Meg, we're terribly sorry to see this! Please email [email protected] so we can ensure you were taken care of!
Order a dress for my niece on her birthday. Material of the dress is soft and quality is good too. My niece looks so cute in that dress.
Thank you so much Erica! We're thrilled to hear that your niece was feeling good and looking cute! :)
I ordered two costumes on Sept 6,2020. Received hats Sept 30,2020 Customer service reordered the dresses on Oct 6 recieved one of the dresses on Oct 16,2020 When asking for tracking numbers I am never given a good number. I am waiting on credit. But I would recomment other sites or stores.
Disappoint Grandmother and two Disappoint Granddaughts without costumes.
Hello Janet, we're terribly sorry to see this! Please email [email protected] so we can ensure you were taken care of!
BUYERS BEWARE - You may not get your items. They keep you Money!
Ordered 2 outfits - After weeks we got an email saying only 1 would be fulfilled and the other we won't get. They gave us store credit and won't give our money back. They came up with some Excuse trying to get us to switch to some other outfit we don't want.
SLOW CUSTOMER SERVICE.
THE PHONE NUMBER IS A FAKE ANSWERING MACHINE
THEY DONT RESPOND TO EMAILS AND MESSAGES AMD NO WAY TO GET YOU MONEY BACK.
THEY ALSO WILL BLOCK OR DELETE COMMENTS ON FACEBOOK TO MAKE THE PAGE LOOK BETTER. BUT WONT RESPOND. I GOT BLOCKED AND MY WIFE TOO.
AVOID THEM AT ALL COST BE SAFE AND HOPE RHIS REVIEW HELPS
Hello Todd, we're terribly sorry to see this! Please email [email protected] so we can ensure you were taken care of!
I started shopping here and thought wow this stuff is cute. OMG! So all of the shoes have come from an Asian name... horrible quality and that's the ones I actually received. I think the little elves were sitting there stitching them because it took forever to receive. Then after each purchase with them, my credit card was compromised. I contact them about my missing items and I swear... dumb as rocks. They kept saying sorry about my pair of shoes and I could have a store credit. I said ok it is clearly there on my order history that it is 3 pair missing and I want a refund. They said ok and then gave me some random small amount back. Ridiculous.
Hello Sharon, we're terribly sorry to see this! Please email [email protected] so we can ensure you were taken care of!
BEWARE! I ordered boots for my granddaughter 10 months ago. I have no boots and have communicated with them repeatedly to no avail. I keep asking for either the boots or a refund and after 10 months I have neither! They have done nothing to make this right.
I am now reporting them to the Better Business Bureau and filing a complaint with my credit card company.
Hello S, we're terribly sorry to see this! Please email [email protected] so we can ensure you were taken care of!
Warning! Do not order from this company. They sell defective product made of extremely cheap materials. The shoes I received had several flaws in the stitching, material is cheap, and the sizing is way off. After several emails and many pictures sent to them they are refusing to refund my money, stating that the issues I mentioned do not fall into there refund reasons. They leave me no other choice but to report these horrible business practices to the BBB.
Hello Bobbi, we're terribly sorry to see this! Please email [email protected] so we can ensure you were taken care of!
DO NOT SHOP THIS SITE! THEY FALSELY ADVERTISE AS IF YOU ARE PURCHASING AUTHENTIC MERCHANDISE FROM THE USA; HOWEVER, MOST OF THEIR INVENTORY IS BEING SHIPPED DIRECTLY FROM CHINA. THEY PROVIDE ERRONEOUS SHIPPING INFORMATION AND THEY LITERALLY LEAVE CUSTOMERS HANGING. THIS IS PATHETIC SERVICE AND WHEN YOUR DEALING WITH A FORMAL EVENT, WITH A DEADLINE, AND HAVE TO DEAL WITH THIS, ABSOLUTELY NO ONE SHOULD SHOP THIS SITE - AT ALL.
ON TOP OF THIS, OTHER CUSTOMERS HAVE REPORTED THAT THE MERCHANDISE RECEIVED LOOKS TERRIBLE AND I AM SURE THAT IT DOES...
STAY FAR AWAY FROM THIS SITE. IF I HAVE TO WRITE A DAILY REVIEW- I WILL.
THIS STORE/SITE NEEDS TO BE SHUT DOWN DUE TO FALSE ADVERTISEMENT. I AM IMMEDIATELY REPORTING THEM!
Hello Shajuan, we're terribly sorry to see this! Please email [email protected] so we can ensure you were taken care of!
Never recieved item, refused refund. Would only offer store credit. Their customer service is horrible and I had to go to my bank to do a charge back to get my money back
Hello, we're terribly sorry to see this! Please email [email protected] so we can ensure you were taken care of!
Experience was really bad, but I received two beautiful dresses a day before my granddaughters' birthday. So. It was on time. One week later, I received two jackets. Eventually, I was satisfied.
Thank you so much for taking the time to provide this Iryna! Please don't hesitate to contact us at [email protected] so we can look into what happened! :)
I never had such bad experience. Unprofessional. Unable to return products or receive money back." You can return them for an exchange or store credit." Shipping of items takes forever. Forget about 18-21 business days. I suggest to find reliable company and don't waste your time.
Wow! After almost 4 months of waiting and countless emails this is what was delivered! It's clearly a knock off of the pictured dress! It's horrid! This company is a total fraud! I've tried to leave this review on the adds that continue to pop up on my Facebook feed but I'm assuming they have blocked from comments after the first comment I left warning people of the shipping times. Worst site I've ever ordered from!
Hello Amanda, we're terribly sorry to see this! Please email [email protected] so we can ensure you were taken care of!
Very poorly made, paid almost $40 for a crappy bathing suit. Walmart has better quality very disappointed in this. I will never spend another dime.
Hello Michelle, we're terribly sorry to see this! Please email [email protected] so we can ensure you were taken care of!
I ordered two flower girl dresses that looked beautiful online. I received them 20 days later and was very disappointed in the quality and I received the incorrect sizes. The beading was coming off the dress. When I contacted Customer Service, after several emails and sending pictures I finally received approval to return the item. After they received the return items, they refused to refund my card and said I could only have a store credit. This went back and forth for days. I will never order from this company again.
Hello Lesli, we're terribly sorry to see this! Please email [email protected] so we can ensure you were taken care of!
I am not one to write a bad review for a company, but this company has just awful customer service! I ordered two matching dresses for my daughter and I, plus two matching bathing suits. I received the dresses a month after I ordered them, and they didn't look like the photos, and the fit was terrible. The sizes were bigger than described in the photo, and I asked for a refund, they refuse! They took weeks to respond back to my email, then when I emailed again regarding my bathing suit order that I still hadn't received, they didn't get back to me until weeks later! They refuse to give me a refund, and I had sent the dresses back a month ago now. I just barely received the bathing suits after two months! I spent 140 dollars at this place, and they refuse to give me my money back for clothes that fit nothing like the description! I was a first time customer here, and they lost my business for good. This is not how you treat your customers who spend hundreds of dollars on your items! DO NOT ORDER FROM HERE!
Hello Kristy, we're terribly sorry to see this! Please email [email protected] so we can ensure you were taken care of!
I placed an order on April 16. I'm still waiting! When I message I'm told it's coming! So is Christmas! How can you continue to sell merchandise you can't deliver?
Hello Mary, we're terribly sorry to see this! Please email [email protected] so we can ensure you were taken care of!
It took 2 months to receive my order. You could buy better quality shorts from Walmart or Target. The top was coming apart from the seams just from opening from the packaging. I was told about a month in I would receive a 20% refund for the delay in shipping. I never received it. The sizing was not accurate in the least bit. I will not be shopping with them again. I don't recommend them to anyone.
Hello Liz, we're terribly sorry to see this! Please email [email protected] so we can ensure you were taken care of!
Bought a swimsuit from USA address in USA $$; Item came two months later from CHINA.
PANDEMIC GROUND ZERO.
DO NOT BUY FROM THESE CROOKS.
Hello Debra, we're terribly sorry to see this! Please email [email protected] so we can ensure you were taken care of!
Do not buy anything from this poor excuse of a company. I ordered a pair of sandals for my daughter for Valentines day back in January, they finally arrived the middle of March. The shoes were extremely small, definitely not true to size, so I sent them back. Well it's June now and we still don't have any shoes and they will not respond to any of my inquiries. Its absolutely unacceptable and ridiculous. I honestly don't know how they haven't been shut down, they sit on a throne of lies.
Hello Ashley, we're terribly sorry to see this! Please email [email protected] so we can ensure you were taken care of!
DO NOT SHOP HERE. It's a waste of time and money. I ordered a dress for my daughters Birthday on this website. I ordered it on May 12, it's currently June 18. And the dress has not arrived! The dress is needless to say Late. I have been emailing customer service for a refund and they do not acknowledge my request. All they do is send me tracking information. I was trying to get them to provide me instructions on the return process so once it does arrive I can return it. I don't want the dress anymore I had to go buy my daughter another dress since it didn't arrive on time for her June 15th birthday photos. Shipping takes over a month. They shipped the dress may 30th. Everything comes from China.
Hello Denise, we're terribly sorry to see this! Please email [email protected] so we can ensure you were taken care of!
Hello Nicole, we're terribly sorry to see this! Please email [email protected] so we can ensure you were taken care of!