Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Meetup

Meetup

1.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Meetup?
grey stargrey stargrey stargrey stargrey star

Meetup Reviews Summary

Meetup is a platform that connects people with shared interests, allowing them to meet new people, learn new things, and pursue their passions together. Membership is free, and users can join groups or start their own events.

This summary is generated by AI, based on text from customer reviews

service
85
value
84

We monitor reviews for authenticity

GB
1 review
9 helpful votes
Follow Sarah F.
Unfollow Sarah F.
Share Review
Report Review

Waste of time
August 13, 2018

I met the most $#*!tyiest people while attending these groups people are very rude and unsociable and kick you off the group for their enjoyment the four years I was there, I was glad to give it up and go to other groups I wouldn't recommend them as they also money grab you all the time and if you don't do what they want or meet their expectations they then remove you from the group, nasty people!

Date of experience: August 13, 2018
Florida
2 reviews
4 helpful votes
Follow Alina T.
Unfollow Alina T.
Share Review
Report Review

Very Commercialized
August 10, 2018

Meetup should allow new attendees to any function a Courtesy of no charge on first time to see if they are at all interested. The purpose is combine what is being presented with opportunity to meet soul that resonates with one's mind pattern and soul frequency. Otherwise, please know that for instance with meditations, youtube provides guided meditations and wonderful other instruct construct scenarios... please give functions without fees and a lot more response-on first time. Also location should not have lumped Naples with Fort Myers area-too far to travel.

Date of experience: August 10, 2018
Spain
1 review
6 helpful votes
Follow Christopher B.
Unfollow Christopher B.
Share Review
Report Review

What good is a Meetup site that doesn't recognise your perfectly valid locations for a Meetup, or provide any help to add a new location, or even just enforce one if the Meetup site doesn't recognise it itself. It's just become pointless. The whole layout is shoddy and clunky.

Date of experience: August 8, 2018
GB
1 review
12 helpful votes
Follow Celestine F.
Unfollow Celestine F.
Share Review
Report Review

I ran a very popular Meetup group for 2 years. I invested a lot of time organising the meetings, findings venues, communicating with my group. Then with minimal warning Meetup shut down my group. When I complained they did not respond at all. I don't actually think there is any customer services there. It is run by an algorithm and an automated service. I was paying for this service - i was a CUSTOMER and yet this was the way they treated me. Meetup was taken over by WeWork in the end of 2017. I think WeWork has a very different agenda to the original Meetup. The most important thing to remember is that when something goes wrong Meetup is COMPLETELY unresponsive. You can send any number of emails to their support address and they will just ignore you... Oh and then the final irony, a week later it sends you an automated survey 'How did we do?' You didn't! You didn't do anything!
Be aware if you are considering investing your time and money into creating a group. There is a HUGE risk that Meetup will just wipe it all out at the press of a button - and that will be the end of it. Meetup is 'tech arrogance' at its worst.

Date of experience: August 5, 2018
Texas
1 review
6 helpful votes
Follow Saria S.
Unfollow Saria S.
Share Review
Report Review

Web logins dont work; terrible and shockingly poor. No point trying to sign up and use meetup when you can't even login easily or join groups. Lol

Date of experience: July 30, 2018
New York
1 review
2 helpful votes
Follow jay s.
Unfollow jay s.
Share Review
Report Review

Meetup should reduce their cost. Even consider make it free. They don't provide any services and their (IT) platform is so poorly made it is shocking.

Date of experience: July 27, 2018
Florida
1 review
3 helpful votes
Follow robert I.
Unfollow robert I.
Share Review
Report Review

Terrible site
July 9, 2018

This is a horrible site. I must have been asked to login at least twenty plus times in less than a hour. I can't even respond to a message that was sent to me. I'm told I have to be a member to reply - WHICH I AM. Not sure this is worth my time and effort.

Date of experience: July 9, 2018
New Mexico
1 review
6 helpful votes
Follow Lisa D.
Unfollow Lisa D.
Share Review
Report Review

Ive had experiences with meetup too! First they charge a lot to start a group but also they took away all my members when I wanted to charge monthly fees and charge my members the monthly fee only if they decided to attend a meetup, but they changed that! Now my pending members were all deleted and I would have to contact all them one by one! It's horrible only left with less than 100 members when I had over 1000! Meetup really does not want us to have members! They are greedy! Hopefully they will change it back to where it was or I may be leaving meetup for something better!

Date of experience: July 9, 2018
Texas
1 review
3 helpful votes
Follow Colleen K.
Unfollow Colleen K.
Share Review
Report Review

Nothing is user friendly and drop down boxes don't work for fields where "information is required."
Maybe they are frustrating us to the point of signing up with their own venues which... surprise... they charge for.

Date of experience: July 7, 2018
North Carolina
1 review
4 helpful votes
Follow Sally N.
Unfollow Sally N.
Share Review
Report Review

What a waste
July 6, 2018

I decided to organize a music group and paid $19 one week later, I'm still waiting for it to be approved and available to the public. Of course my subscription will be running out around the time it gets any publicity. What a waste!

Date of experience: July 5, 2018
Michigan
1 review
8 helpful votes
Follow Alex G.
Unfollow Alex G.
Share Review
Report Review

I was so hopeful when I discovered their site. I'm in a rural area, and I wanted to design a meetup group. The company charged me $60, then rejected my group!
They said I would get a refund, and that never happened!
There is NO customer service, not even an email address, so I have to dispute the charges with my credit card company.
Be smart, stay away from this scam of a website.

Date of experience: July 3, 2018
Kentucky
1 review
13 helpful votes
Follow marsha s.
Unfollow marsha s.
Share Review
Report Review

One of your groups, Fun over Fifty in louisville KY needs to be heavily supervised as the organizer appears to suffer from mental illness. She "fell in love" with a new member, but kicked him out when he did not return her affection. Then she kicked out those who supported him and those who supported the supporters! She also will not return dues paid by members she has blocked

Date of experience: June 23, 2018
Massachusetts
2 reviews
10 helpful votes
Follow Kai H.
Unfollow Kai H.
Share Review
Report Review

Joined less than 6 months ago and have yet to havw a positive experience with meet up. They charge an insane amount of money and cant even help me sort out the reason why my members werent getting messages sent out to them. I hate meetup.com and would NEVER recommend anyone to use this website. Save your money.

Date of experience: June 20, 2018
Maryland
1 review
4 helpful votes
Follow cindy f.
Unfollow cindy f.
Share Review
Report Review

Leader contradicts guidelines; threatens people with 'no show' kicked out even when she could not make events. Going to meetup website to report basically futile despite showing emails alleging my name was affiliated with sexual content which I knew nothing abut; Another member claimed since joining meetup she was exposed to sexual email.

Date of experience: June 8, 2018
California
1 review
8 helpful votes
Follow John H.
Unfollow John H.
Share Review
Report Review

Since changing the interface, it is very difficult to figure out where the meetup will be and what time the event is. Meetup no longer has any technical support whatsoever. If you call their number, it gives you an email address for urgent billing issues only. They will ignore any emails that are not specifically "urgent billing" issues. For all other support, they direct you to their help page, which is basically no help at all, and I have never found a single answer to any question I have had.
Was an organizer for over 3 years, but have finally decided that and email/SMS list is far superior to what meetup.com com provides, especially considering how expensive the site is.

Date of experience: June 5, 2018
Canada
2 reviews
5 helpful votes
Follow Jason R.
Unfollow Jason R.
Share Review
Report Review

Feel smart, now?:-)

And people... join my FB page, " Meetup.com is a scam site "!

https://www.facebook.com/Meetupcom-is-A-SCAM-SITE**************/

Date of experience: June 4, 2018
West Virginia
1 review
4 helpful votes
Follow Terry R.
Unfollow Terry R.
Share Review
Report Review

NOT GOOD
May 31, 2018

Web site is hard to maneuver no real help unless your signed in etc and have to put in password too often... no real help from the managers of the site.

Date of experience: May 31, 2018
Mexico
1 review
11 helpful votes
Follow kaye j.
Unfollow kaye j.
Share Review
Report Review

If you want to create a new group they'll take your money but getting the page working & expecting support is another thing - they have absolutely no customer support. Absolutely infuriating.

Date of experience: May 15, 2018
Cili P.
New York
1 review
10 helpful votes
Follow Cili P.
Unfollow Cili P.
Share Review
Report Review

Sigh. I thought, naively, that Meetup would take up where other social media platforms left off, but it's essentially become another Twitter platform. While it was created originally to facilitate face to face, real time meetings, it appears as yet another, tired, on-line space that is as vacuous as all the rest.

Here's an article that may shed light on where this is going. https://www.wired.com/story/why-wework-is-buying-meetup/

Date of experience: May 11, 2018
Texas
34 reviews
78 helpful votes
Follow Connie E.
Unfollow Connie E.
Share Review
Report Review

In my particular area I love the meet-up groups. It has really broadened my social life and it's a great way to meet people. Of course I'm selective as to which meet- up sites I like. You have to find the people that are compatible with you.

Date of experience: May 7, 2018