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Meetup

1.3

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Meetup Reviews Summary

Meetup is a platform that connects people with shared interests, allowing them to meet new people, learn new things, and pursue their passions together. Membership is free, and users can join groups or start their own events.

This summary is generated by AI, based on text from customer reviews

service
85
value
84

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Australia
1 review
19 helpful votes
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What can i say?
March 7, 2019

As a group organiser, I can honestly say that I agree with all the experience's listed here.

The same thing happened to me just like the rest of the reviews. Absolutely ridiculous!

Date of experience: March 7, 2019
New York
11 reviews
21 helpful votes
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Awful
February 4, 2019

I'd been looking for a group to join, any group that I had something in common with. One group was NYC Fibroids Meetup. Well this was over 3 years ago, and I'm still pending, whatever that means. I then found our Meetup was acquired by WeWork. What a company that deals in spaces for rent has to do with an online group such as Meetup I'll never know. The organizer of the group never responded. I came to the realization they were exclusive

Date of experience: February 4, 2019
Massachusetts
1 review
10 helpful votes
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Our meetup for a club was not getting much, if any response. I swear I set my profile/account to NOT auto-renew. I figured when the renewal notice came, we could evaluate whether or not to continue. I just got a notification that I was auto-renewed and billed for another six months. I have been searching the web site to see what I messed up. Apparently, they have changed there methods, and all subscriptions auto-renew. This must be something new, since they mention they will not refund if you failed to turn off auto-renew. Which you can't turn off any place I can find. So, if you were foolish enough to sign up, make a note on your calendar to cancel before the six months ends. Believe me, you will want to cancel.

Date of experience: February 4, 2019
Illinois
2 reviews
21 helpful votes
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Scamming, dishonest
January 31, 2019

The meetups look good from the outside. But the private ones are exclusionary. They ask for your information, then turn it against you. They do it in a nasty way, pretending to be nice. I would avoid them at all costs.

Date of experience: January 30, 2019
Michigan
2 reviews
11 helpful votes
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I have a title for the name of my group and they somehow changed it and now I can't find out how to get a hold of them. Pretty ridiculous. I've also had a few people trolling my group. Meetup is a good concept... just charge a little more if you're not making enough to hire some customer service reps.

Date of experience: January 27, 2019
Maryland
4 reviews
13 helpful votes
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The organizer, Kat, doesn't read her emails, can't accommodate those that got accepted as attending the event, and can't handle feedback when told that she's not reliable or responsive. She accepted 19 attendees for a trip to Moab and later limits the number of available spaces to 8 for the tour. She doesn't respond to the ones who signed up first for the trips until 15 days later. What a joke. Worst Meetup I have ever run across.

Date of experience: January 16, 2019
Florida
1 review
13 helpful votes
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Poor App-not easy to use
January 10, 2019

Setting up a meetup group was easy. Paying was easy. After that, nothing was easy, and support was slow. On line help was dense. Very frustrating.

Date of experience: January 10, 2019
Rhode Island
1 review
18 helpful votes
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Horrible. Absolutely horrible. A nightmare for event organisers. Went from a terrific feature-rich site to one that continues to be less and less functional. No question that they are doing everything they can to chop code and reduce data usage. I'm an organizer for a group with over 5K members and we are dumping them.

Date of experience: January 9, 2019
Illinois
1 review
6 helpful votes
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Bad app trying to be social network like facebook, users not important. Posts/comments/messages disappear. Try and find something, I dare you. You click on it and they take you to another thing they want you sign up for.

Date of experience: January 3, 2019
District of Columbia
1 review
5 helpful votes
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I have paid for this service, but they lost bio and all the information I put into the site before paying. It is not a very well run program. Very disorganized.
I will contact the Better Business Bureau to get my money back.

Date of experience: January 2, 2019
California
1 review
8 helpful votes
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Very odd scam site
December 2, 2018

I'm just an average person looking to meet normal people. Alas meetup.com is useless for that. Most of the groups are scams selling something. The rest are run by highly biased people e.g. who spam you with their political views.

Date of experience: December 2, 2018
Canada
1 review
4 helpful votes
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Hell of a platform
November 12, 2018

I organized a meetup 3 years ago, and my hosts stole it from me, when i contacted meetup they werent cooperative so i will take legal approach

The meetup has overall 80% bad quality, ran by bunch of thieves who didn't do the work themselves and stole it from the original founder

Overall its a no go

Date of experience: November 11, 2018
New York
1 review
26 helpful votes
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The first thing I understood after joining Meetup.com is that many of the groups are exclusionary. It just doesn't separate by interests, such as playing a musical instrument, or a writers group, that makes sense, But often groups set about having people join that are exactly like them, certain age, a certain gender, a certain ethnicity, a certain race, a certain religion, etc. How else will we get to know one another. I've gone on walking group meetups where there are almost 100 people and no one talks to each other. They just walk. I tried striking up a conversation on several occasions to no avail. I went to a some movie and lunch or dinner meetups, no one seems to have an interest of getting together outside that particular event. It's kind of sad that people don't want to be around other people who are not exactly like them by race, religion, etc. I guess that's the condition of our country.

Date of experience: November 9, 2018
New York
1 review
4 helpful votes
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I signed up to create a meetup group over the weekend. Nothing risque. Nothing shady. Just a group to enable people and business owners to develop and maintain a WordPress site. Before I could even announce my first meetup, I got an email stating that my group had been cancelled. Granted, I did plan on coming back to add more details to my profile. According to the email I received, my group "wasn't a fit" for meetup. No specific reason. Just a link to their terms page. Also that it would take 4-7 days to refund my money. Hogwash. If they have the time to review every new group, then they can reach out to new members to correct the issues before cancelling their group and making them wait 4-7 business days to refund their money.

Date of experience: November 6, 2018
California
4 reviews
10 helpful votes
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Las Vegas Modeling and Photography... I didn't know it was going to be handled like a professional business as it is only a meetup to help teach, educate, and meet other people in this. The organizer, Gia, seems to be a bit too forward with people if any issues having certain people photos that they like as their favorites same to her photographers but doesn't seem to be fair and reasonable. She tells me after I realized my single photo wasn't out there that this is the way it operates in the industry whether I like it or not, the way she is putting it. Now her last comment back to me was 'no one asked me to come to this' as it only is where anyone can come to this to see if it's a good fit or good group. I"m shocked of her taking charge how she handles customers coming in. Not sure if she's been doing this in charge thing for long or not. She has two other assistance on this program assisting her.

Date of experience: October 20, 2018
New York
1 review
4 helpful votes
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They sell your information to 3rd party companies. Right now I have BMI stalking my phone and they said they got my information from Meetup. Sorry BMI and Meetup. I already have the music licenses I need.

Date of experience: October 4, 2018
Canada
1 review
3 helpful votes
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Customer Service Good
September 29, 2018

Believe it or not I find customer service to be excellent. The secret is I tweet any problem on Meetup Support's Twitter page and I get very prompt assistance. I highly recommend this approach if you get no response when you email *******@meetup.com

Date of experience: September 28, 2018
Georgia
1 review
6 helpful votes
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Horrible
September 19, 2018

None customer service support. Impossible to cancel. Until for reset the password it's a problem. No phone number to call. The only email that I find in the web site they sent me this answer -"Yikes! It looks like you replied to a notification from *******@meetup.com.
Unfortunately, replies to this email address are routed to an unmonitored mailbox, and no one will read them." No one will read them? Such it a disrespectful answer

Date of experience: September 19, 2018
Nevada
1 review
8 helpful votes
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Does not work!
September 15, 2018

"Waste Of Time" if you are starting a new group. Had over two hundred members, arranged three public meetings in restaurants, not one person came, despite a few responses, over two years. I wrote again and again to my member list, sent "love" messages of thanks to everyone who joined - NADA. Remember: that's with more than two hundred people who signed up. Trying to end the subscription now and have to go through many hoops to do so. I feel like I'm in Meetup purgatory. (I think it's fine if you ALREADY have a steady, loyal group that has been meeting for a while and just want to possibly get new members. Wish I could take back my time and money. Zilch results for me.

Date of experience: September 15, 2018
New York
1 review
13 helpful votes
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Fraudulent Billing
August 17, 2018

They have made it extremely difficult to cancel subscriptions. You are billed even after cancelling a subscription.

Date of experience: August 17, 2018