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MDHearingAid

3.5

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MDHearingAid Reviews Summary

The company enjoys a generally positive reputation for its affordable and effective hearing aids, with many customers noting satisfaction with product quality and performance compared to more expensive alternatives. Users appreciate the self-adjustable features and the value for money. However, concerns arise regarding customer service, particularly with response times, order fulfillment, and product fit issues. Some customers experienced delays in receiving replacements and had difficulties with the ear pieces. Overall, while the company excels in providing accessible hearing solutions, improvements in customer support and product consistency could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

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2

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Michigan
1 review
0 helpful votes
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I don't like the ear pieces very well, I wish they were round, for a better fit in the ear. These that come with the set keep working out, the stabeliser or what ever you call it is worthless. You get what you pay for.

Date of experience: March 27, 2018
Washington
1 review
2 helpful votes
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Struggled with conversations in group settings for years. Multiple hearing test confirmed my mid to high decibel loss but getting kid's raised & married just didn't leave enough to afford the high cost of hearing aides. I kept trying to get the VA to help, always a run around. Finally a fellow retired Railroad Buddy told me about MD Hearing Aides, He & I are so glad your in business.

Date of experience: March 27, 2018
Georgia
2 reviews
0 helpful votes
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However, this time the tubing was not as good as before. It was in pieces, and I had a hard time with the tail that is supposed to keep the piece in place. It was not molded corectly. Also had a hard time correctly fitting the ear pieces in, and have a mild ear infection. What happened? Can someone let me know?

Bob

Date of experience: March 26, 2018
Kansas
1 review
1 helpful vote
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I wear it a little at a time, as you suggested. Just watching TV it is hard to tell the difference. I wish I could change the volume while I am wearing it.

Date of experience: March 25, 2018
Kentucky
1 review
0 helpful votes
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The tips kept coming off and had a squeal most of the time. I put my ear molds on and now I can hear and have little squeal.

Date of experience: March 23, 2018
South Dakota
1 review
3 helpful votes
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Produuct is good
March 23, 2018

I like my hearing aids they work well, but the replacement tubes and tips are very expensive for what you get and i could not get a variety of tip sizes.

Date of experience: March 22, 2018
California
1 review
0 helpful votes
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Good
March 23, 2018

Helps a lot so I can hear TV and my wife which is not always good. Could use a little more base. I have both, but usually use one at a time since work is very noisy.

Date of experience: March 22, 2018
California
1 review
0 helpful votes
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It's wonderful to be able to have a conversation and actually hear what the other person is saying. This makes my children happy and no one has to keep repeating their words to me.

Date of experience: March 22, 2018
Illinois
1 review
0 helpful votes
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IT'S EARLY
March 23, 2018

IF THE TUBE GETS CLOGGED WITH WAX YOU WILL HAVE A BUZZ NOISE FEED BACK. CLEAN IT OUT WITH THE TOOL. EAR PIECES ALSO MUST BE CLEANED OF WAX. OTHER THAN THAT IT WORKS GREAT. I CAN HEAR AGAIN SET ON NO. 2.
THANKS I CAN HEAR AGAIN.
RAY

Date of experience: March 22, 2018
Nevada
1 review
0 helpful votes
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The base model works okay but I am upgrading the Pro model. Called customer support and they issued the return authorization the day I called. Once they receive the return and credit my credit card I will order the Pro and give Mdhearingaid the high 5 rating.

Date of experience: March 21, 2018
Texas
1 review
0 helpful votes
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Don't know yet
March 22, 2018

Too early to tell. What else can I say? I am still determining if this is the right aid for me. I am sure I will have some questions soon and will ask for advice.

Date of experience: March 21, 2018
Idaho
1 review
0 helpful votes
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I am testing them out. I tried level 4 when talking with friends sitting around a table at the mall. Seemed to help. Thought about cleaning it but was afraid to detach the tubing base by rotating it, but it seemed really tight and I was afraid of breaking it. Need more testing time. The left earpiece fits well but the right one is a little too big for my ear opening.

Date of experience: March 21, 2018
Mary B. — MDHearingAid Rep
over a year old

Hi Jane - We would be happy to send you a variety package of round domes that may fit better than the comfort tip. Please email [email protected] with your order number and we will be happy to send them out to you.

Washington
1 review
3 helpful votes
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The MD hearing aids are as good as expensive hearing aids or better and this is why. Every time our elderly mother needs to adjust her $2,000 hearing aid, she has to go to the hearing doctor to get it adjusted, both the volume and programs. The MD hearing aid has both adjustments for the user to adjust themselves as needed. And after trying our mother's hearing aid, the quality of the MD is just as good. Glad I tried the MDs before shelling out $2,000 or more.

Date of experience: March 20, 2018
New Jersey
1 review
0 helpful votes
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Hearing Aids
March 20, 2018

I would love for them to work, however, when I use level no. 2, it does not work for me, if I raise it to No. 3, it squeaks and I cannot use them.

Date of experience: March 19, 2018
Mary B. — MDHearingAid Rep
over a year old

Hi Mariellen - Thank you for your review. We have emailed you with some suggestions to get your MDHearingAid to work for you.

District of Columbia
1 review
3 helpful votes
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Poor quality
March 19, 2018

Ear pieces were flat and would not stay in ear. Ended up having to glue them to the tubing and the solid tubing was not included.

Date of experience: March 19, 2018
Mary B. — MDHearingAid Rep
over a year old

We are sorry to hear that the comfort tips are not working out for you. We do have an additional dome set that includes 3 Open-Fit Ear Domes (6mm, 9mm, 12mm) and 3 Closed Ear Domes (9mm, 12mm, 15mm) for you to find the one that works best for you. If you would be so kind as to email us at [email protected], we will be happy to send some out to you.

California
1 review
0 helpful votes
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I am having problems with my right ear, I am getting a professional hearing test done, am hoping that MDHearing will exchange (the Right one) for possibly a different hearing aid that will help.
Bill P.

Date of experience: March 19, 2018
Kentucky
2 reviews
1 helpful vote
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Does not work
March 19, 2018

This did not work on me at all! It just squeals most of the time. Can't hear at all with it! Have been trying to wear it everyday for a few weeks and still get nothing!

Date of experience: March 18, 2018
Mary B. — MDHearingAid Rep
over a year old

Hi Anna - Many issues often have a relatively simple solution that can help you get the most out of your MDHearingAids and save hundreds or thousands of dollars compared to traditional hearing aids. If you would be so kind as to email us at [email protected], we will be happy to assist you to get your MDHearingAid to work for you.

Kansas
1 review
3 helpful votes
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Very happy so far
March 19, 2018

This is a back up hearing aid for my Right ear as I have a Cochlear implant in my Left ear. My Hybrid hearing aid that works with my Cochlear implant is in for repairs. I love the Comfort Tip dome. I am using the open dome you sent, with the acoustic part of my Cochlear. They fit very good. Will be ordering more of your Comfort Tip domes. Have less problems with ear wax with your domes.

Date of experience: March 18, 2018
Louisiana
1 review
2 helpful votes
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Not for me
March 19, 2018

Still couldnt hear in left ear with aids. Went to ENT. He cleaned my ears. Could not believe the amount of wax he pulled out. I now hear good for 84 years old without aids. Will be returning them.

Date of experience: March 18, 2018
Mary B. — MDHearingAid Rep
over a year old

Hi Josie - We are happy to hear that your hearing issue has been resolved. Please be sure to contact us at 312-366-3899 for instructions on how to return your hearing aid.

Massachusetts
1 review
1 helpful vote
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As I said in my one sentence it did not fit, so I bastardized it so I could use it.
I made it usable but I will not purchase another. I was sorry I made the trade.
That I was forced into. I really prefered the rechargeable over the batarey for
What I paid the aid was working fine. I did not get further batteries that I
Was supposed to get after xmas. You have all this on a computer somrwhere
I'm sure. Thanks for nothing. JAMES A PIOLI

Date of experience: March 17, 2018
Mary B. — MDHearingAid Rep
over a year old

We are sorry to hear that the comfort tip is not working out for you. I have ordered a set of domes in a variety of sizes in both open and closed fittings for you to find the one that works best for you. They will be shipped out to you this afternoon from the Detroit, MI area. Please feel free to contact us at [email protected] with any further questions or concerns.

From the business

Get the best affordable hearing aids online at MDHearingAid. We offer inexpensive, high-quality hearing aids that are doctor-designed and audiologist-tested.


mdhearingaid.com
Chicago, IL, United States