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MDG

3.1

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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 7th among Electronics sites.

service
278
value
264
shipping
252
returns
143
quality
236

We monitor reviews for authenticity

Canada
1 review
1 helpful vote
Follow DEANITA H.
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Ok
April 2, 2018

So far ok fixed one problem so far and was fast at sending the new shipment had to call a couple of times but had answers to my questions

To the rep responding please reread my message above and this one

Yes that is what i said the problem was fixed fixed "one problem and was fast at sending the new shippment " and i know it has been shipped it recieved it the next day and i did call for other resons and "my questions were answered"

Everything in " " is what i said in orginal post

This is with the respond you just added... i never once said anything about it not being shipped or not being dealt with

Date of experience: March 30, 2018
Meghana B. MDG Rep
over a year old

Hello,

We apologize for the damage during the delivery. The replacement was already shipped.

Canada
1 review
0 helpful votes
Follow FRANK M.
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Its was long, drawn out
April 2, 2018

Very drawn out affair too many hoops to jump through must better streamline the credit check better too much back and forth for credit information. Just make it simpler

Date of experience: March 30, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

We at MDG take consumer protection seriously and this tool helps eliminate any potential fraud, identity theft or other issues that can arise in the world of online financing.

Canada
1 review
0 helpful votes
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Excellent
April 2, 2018

Enjoy talking to Aleksander, and so happy in was delivered in a fast and efficient manner. Just in time for Easter present gifts for the kids :)

Date of experience: March 30, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review!

Canada
1 review
0 helpful votes
Follow MELANIE L.
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Rapidité
April 2, 2018

À chaque année votre service es de plus en plus rapide car au début j étais traiter comme un nouveau client et pour la première fois je me. Suis sentir comme un cliente fidèle merci

Date of experience: March 30, 2018
Meghana B. MDG Rep
over a year old

Merci beaucoup Melanie!

Canada
1 review
0 helpful votes
Follow HAYLEY D.
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Great and helpful
March 30, 2018

Was very helpful and nice to work with... was qiuck and easy, everything came really fast with lots of notice of when these were coming

Date of experience: March 29, 2018
Meghana B. MDG Rep
over a year old

Thank you for your feedback, we appreciate it!

Canada
1 review
0 helpful votes
Follow ANNETTE B.
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Satisfied customer.
March 30, 2018

The agent was polite and helpful, they went above and beyond to make sure that my need were met. I would most recommend my friends and colleagues to give Mdg a call.

Date of experience: March 29, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review! We are happy to hear you had a good experience with MDG

Canada
1 review
0 helpful votes
Follow DEBBIE W.
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Delivery for April 1st from The Brick probably because they only deliver once a week to Trail BC other

Date of experience: March 29, 2018
Meghana B. MDG Rep
over a year old

Hello,

Yes, brick has only provide certain days and times in selected areas.

Canada
1 review
0 helpful votes
Follow TIM G.
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Thank you
March 30, 2018

I just wish I had better credit... I could have gotten a printer as well... and if you had old computer games or new that would make a lot of people come to your site and get what they have always wanted... a gaming computer with games

Date of experience: March 29, 2018
Meghana B. MDG Rep
over a year old

Hello,

You can always place a new order once you have enough credit available or you can also pay on the existing balance to increase your credit.

Canada
1 review
0 helpful votes
Follow TRESEA C.
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My couch and chair I bought are absolute garbage and tearing (even with being covered 90% of the time) and now I am stuck paying for garbage. Will never order furniture again.

MDG attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 29, 2018
Canada
1 review
0 helpful votes
Follow MICHAL J.
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Make the process a little clearer
March 30, 2018

I sent in all info id bills etc. Mariage certificate, lease. A little too much. Great shipping fast.

Date of experience: March 29, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. We request all these documents for security purposes.

We at MDG take consumer protection seriously and this tool helps eliminate any potential fraud, identity theft or other issues that can arise in the world of online financing.

Canada
1 review
1 helpful vote
Follow KYLE M.
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Super easy to deal with
March 30, 2018

I got the Hp omen off of Mdg computer works great. Customer service was super easy to deal with and my computer arrived a few days after everything was approved. Id go through these guys again.

Date of experience: March 29, 2018
Meghana B. MDG Rep
over a year old

Thank you! We hope you are enjoying your new laptop!

Canada
1 review
1 helpful vote
Follow BRIANNA S.
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Great prices, easy process.
March 30, 2018

Love the easy process and the easy payment plan.
Will refer people to use Mdg for there household needs.
Return customer.

Date of experience: March 29, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review!

Canada
1 review
1 helpful vote
Follow TAMMY C.
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I have made several purchases from mdg in the past few years and i will continue to do so for many years to come... excellent customer service and excellent prices... thank you for all the great service

Date of experience: March 29, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are very happy to hear you had a wonderful experience with us.

Canada
1 review
0 helpful votes
Follow DAMON J.
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Disappointed
March 30, 2018

The game that came with my order is for kids Im disappointed I will never play a childs game

I should have the choice of what game I want

Date of experience: March 29, 2018
Meghana B. MDG Rep
over a year old

Hello,

Unfortunately the game comes with the bundle when we buy it from the manufacturer but you can choose to buy another game if you'd like.

Canada
1 review
0 helpful votes
Follow NATALIE L.
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Awesome
March 30, 2018

Very good enjoy everything so that i have purchased from MDG! And I also tell my friends about it aswell

Date of experience: March 29, 2018
Meghana B. MDG Rep
over a year old

Thank you! We hope you are enjoying all your items.

Canada
1 review
1 helpful vote
Follow JOSEE B.
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Great service and product
March 30, 2018

The matress is high quality, exact match to description. Customer service is impeccable. Follow up was great as well.

Date of experience: March 29, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are very happy to hear!

Canada
1 review
1 helpful vote
Follow SALENA C.
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Awesome experience
March 30, 2018

Great customer service. Fast shipping. Arrived sooner than expected. Always happy to help their customers any way they can. Will continue to deal with MDG for all my products!

Date of experience: March 29, 2018
Meghana B. MDG Rep
over a year old

Thank you! We hope you are enjoying all your products received from us!

New York
1 review
0 helpful votes
Follow ALICIA M.
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Company is very helpful
February 18, 2021

Recommend this company to many of my friends and family been with company for over 3 years they have been very helpful

Date of experience: March 29, 2018
Canada
1 review
1 helpful vote
Follow NICHOLAS C.
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Good service
March 30, 2018

Overall expierience was very good. Customer service person I spoke with was helpful. Everything arrived on time, and was as described

Date of experience: March 29, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review! We are delighted to hear you had a wonderful experience with us.

Canada
1 review
1 helpful vote
Follow GINETTE B.
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Awesome
March 30, 2018

Excellent customer service. Fast reply. Good quality products... i would suggest them to others. Would buy again.

Date of experience: March 29, 2018

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE