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MDG Reviews Summary
MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 7th among Electronics sites.
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I was thinking over what I wanted, trying to explain that I wanted to make sure to budget my monthly payment so I wouldn't be over my head. Well y'all kept cling trying to rush me, which almost caused me to say forget about it. I did assure myself I could handle the payments and ordered my item. Then y all were trying to push me into more purchases. Nope. If this works out and I have no issues I'll be more than happy to buy again.
Since posting this review they took the time to contact me. They gave me an apology and thanked me for my honesty. I've also since received my item ordered. I am very pleased with my purchase and when I've paid this off will make another one.
So yeah, I'd say they are ok to work with. At least they address issues right away.
Very Fast Shipping, No Damage on reception, very fast response from the customer services is not gone be my last
Thank you for your review.
Happy with the service this time. The order was fast and good. Did not have a hard time for y'all bank check like my first time ordering. Keep up the good work!
Thank you for your review. We appreciate it.
Super fast transaction... laptop was here 3 days earlier than expected... specifications were exactly as ordered. This is my second time ordering with msg
Nothing but good things to say. Customer service is excellent. So far I've bought a 55" smart TV, surround sound. A tablet and a laptop and I will be purchasing more items in the future. Thank you MDG
Thank you! We are happy to hear.
I am not at all satisfied with my dealings with you this time.
This is the 4th time I have dealt with your company and the previous 3 times were okay, but this time it changed.
I signed the original contract for $48.16/bi-weekly, for a payment of $96.32/ month.
I was told that it would actually be over $105.00/ month now?
I was never in the past quoted a higher amount after I signed my contract and this increase only seemed to happen when I asked if I got my "Free" Wasp cam!
A better explanation would be nice. It appears the increase was after I asked about Waspcam.
Thank you for your review. A Customer Service ticket ( 2127104) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
The Waspcam action camera is free and it did not increase your total price.
Super service very happy i will recommand to my friend krep on. Thebgood service material in goodbshape and working proneby thanks
Thank you! We appreciate it.
The customer service could be a lot better! Plus I agreed to pay one price every two weeks and after shipping my item they charged me another price!
Thank you for your review. A Customer Service ticket ( 2198254) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352
Was able to get me want i was looking for i have been a custom for may years so we needed a new tv since the one that was in the living room when we turned it on one day we got no picture and just the sound so i called Mdg and was able to get the new tv
Thank you! Enjoy your new tv at home!
I had a very good experience not only my purchase, but also with customer service at MDG. I would like to thank for their professionalism and their follow-ups.
Thank you! We hope everything continue to run smoothly for you.
Regular experience... called and ordered my laptop... no hassles no fuss and I got it fast and I have to write 100 words to submit this. Nothing spectacular about my experience
Thank you! We appreciate your review
MDG finance program gives me an opportunity and a chance to afford a product that expensive on a long term bases. I'll even love to get a loan on a condo to pay back little by little if possible.
Thank you! We are happy to hear.
I got everything ordered when promised at a fair price:: my sales rep went above and beyond to ensure I felt great about the purchase.
Thank you! I will inform his supervisor as well.
Overall delivery of my item arrived with no damage to item. They arrived in a prompt fast time frame and put item where I wanted it also. Recommend this to other customers try this company for your bigger items.
Thank you! Enjoy your new items.
My service has been good so far. I just need them to switch my preauthorized payment date because my job pay day changed. I have yet to find out if they can do that for me.
Thank you for your feedback.
You can always contact our finance department at 1-800-906-0976 ext 340 or send an email to [email protected] and one of our agents will be happy to assist you.
Fast friend, y service, great product, fast delivery.
Good priced, could not be happyer with my laptops at top right priced
Thank you for your review.
J'ai été agréablement bien servit soit par téléphone et pour la livraison j'ai juste de bon commentaire je vais racheter chez vous ses sur et certain à la prochaine
Merci pour votre commentaire. On l'apprécie.
Je n'ai pas reçu mon colis.
Après plusieurs semaines, toujours rien.
Je suis très déçu.
J'ai téléphoner la compagnie de transporr et ils ne trouvent pas mon colis. Ils ne mon pas rappelé pour confirmer les recherche.
Merci pour votre avis.
Un ticket de service client (2211666) a été créé en fonction de vos préoccupations et nous verrons personnellement que vous êtes satisfait.
De plus, vous recevrez un courriel avec les coordonnées et un membre de l'équipe du service à la clientèle de MDG communiquera avec vous. Vous pouvez toujours nous contacter au 1-800-906-0976 poste 344
I wanted one of their gaming laptops but my credit limit wasn't high enough. After telling them that I could'nt put down a 500$ deposit, they said they'd call me back. They did call me back and gave me a credit limit increase since my account is in good order. My credit limit was still not high enough to be able to get it shipped immediately, however instead of putting down 500$, I only need to put around half that.
Thank you! We are pleased to hear.
Item was as stated, customer service was very friendly. It came on the date supplied and was in great shape
Thank you for your review!
From the business
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. A Customer Service ticket ( 2147059) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352