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MDG

3.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 7th among Electronics sites.

service
278
value
264
shipping
252
returns
143
quality
236

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California
3 reviews
0 helpful votes
Follow Carla B.
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I think MGD should give items they said you will receive when ordering and opening the account. I didnt receive the camera, I even asked if it came with the deal, the answer was yes but I dont have it. I hate lies, cons and scams jus

MDG attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 29, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2168478) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Georgia
1 review
1 helpful vote
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I will always recommend customers to this company they go all the way out to help you when you call with any questions and get to where you need to get to

Date of experience: May 29, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

Canada
1 review
0 helpful votes
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Im paying for a couch set that as left suposly missisaga the 22 of mai and no response since i call today the 29 and told me that my stuff is still in missisaga im out of couch in the house the living room is empty and im paying for the couch already no body recall me i call mdg and the delivry compagnie they say we will call you back still now no responde very unsatisfie and i hope somebody will give me credit for all this bull!

MDG attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 29, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2210208) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Wisconsin
1 review
0 helpful votes
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Awesome and fast company
May 30, 2018

I just received both, my gaming laptop and my free gift, really fast indeed! First time buyer but i will surely keep on being a customer of this awesome company! 5 stars!

Date of experience: May 29, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

Canada
1 review
0 helpful votes
Follow Theressa M.
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EXTREMELY SATISFIED
May 30, 2018

Delivered as promised
Friendly delivery men
Overall experience was very positive
I would definitely use MDG again

Date of experience: May 29, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. We appreciate it.

Canada
1 review
1 helpful vote
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Fast effective service
May 30, 2018

Ordered my 2nd product recently and I'm completely satisfied. Order arrived within days of completion. I hope to eventually order more products from Mdg Canada. I'm a very satisfied customer.

Date of experience: May 29, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. We hope everything continue to run smoothly for you.

Canada
2 reviews
0 helpful votes
Follow Cindy F.
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Id do it again and awesome to get products in a timely fashion. Company was good to work with. The process was kinda hard as I had to get many, many proofs of address and then the phone number wasnt easy either to have as secondary.

MDG attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 29, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

We ask for specific documents for security reasons.
We at MDG take consumer protection seriously and this tool helps eliminate any potential fraud, identity theft or other issues that can arise in the world of online financing.

Maryland
1 review
0 helpful votes
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Asus gaming laptop
May 5, 2021

Ok so like others I have never ordered anything from this company or have i ever had a loan so I was skeptical but from the start to finish dmar p personal account assistant helped me step by step he was awaome some people complain about the shipping it should be here tomorrow 7 Days from Canada I will finish my review tomorrow

Date of experience: May 29, 2018
Canada
1 review
1 helpful vote
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Vraiment satisfait
May 29, 2018

Je suis satisfaite du service, de la livraison je suis cliente depuis plusieurs années et je le serai encore dans le futur Merci de votre bon service

Date of experience: May 29, 2018
Meghana B. MDG Rep
over a year old

Merci pour votre commentaire.

Ohio
1 review
0 helpful votes
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Don't expect to get your delivery til the latest day possible. The payment option is very affordable, but sheesh, it takes forever to receive your product.

Date of experience: May 28, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

The time frame for ups is normally 4-9 business days.

Canada
1 review
0 helpful votes
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MDG makes it easy for you
May 29, 2018

As a regular customer it can't be easier to chose what you want and just let the MDG team do the rest, get your purchases and enjoy, payments are set on the same date so you don't have to do anything else but enjoy what you you got.

Date of experience: May 28, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. We are happy to hear.

Canada
1 review
0 helpful votes
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Great experience
May 29, 2018

Nice review and experience the representative was easy to talk to and the website was very easy to use and understand

Date of experience: May 28, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. We appreciate it.

Canada
1 review
0 helpful votes
Follow Carissa S.
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Great quick service and great prices. Been dealing with MDG for years. Very exessible and easy online account info and ordering.

Date of experience: May 28, 2018
Meghana B. MDG Rep
over a year old

Thank you! We hope everything continue to run smoothly for you.

Canada
1 review
0 helpful votes
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Professional and curtious
May 29, 2018

Thank you I will use MDG in the future and recommend them to others. They were friendly and nice to every time.

Date of experience: May 28, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

Ohio
1 review
0 helpful votes
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Perfect for me
May 29, 2018

Customer service was perfect, easy to deal with, my package will deliver tomorrow due to the fact its memorial day today $22 every two weeks for what I got isnt going to break the bank so im very satisfied thank you.

Date of experience: May 28, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. We appreciate it.

Canada
1 review
0 helpful votes
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Disappointed
May 29, 2018

Very unhappy with the people I talked too everything was a waiting game verify this verify that every second day getting a phone call when it could have been done with one call

MDG attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 28, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket ( 2206789) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Delivery Guy Was A Moron
May 29, 2018

I ordered a 65" tv and was told I'd receive a call before delivery. The guy shows up at my apartment on a Saturday with no notice and calls me while I was at work and asks me if it's ok to leave it outside my apartment building to which I said absolutely not. I got my elderly neighbor to buzz them into the building at which point they refused to bring it up to the 3rd floor. MDG is great but the delivery companies they use are lazy morons

MDG attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 28, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

A Customer Service ticket ( 2201499) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
2 reviews
1 helpful vote
Follow Nathalie B.
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Too higher
May 29, 2018

Thé only Things is that I had a lot of document to give you and the shipping more than 500 dollars that was unbelievable surprising (not in the good way) I almost had a shock... too higher really too higher but THE SERVICE WAS EXCELLENT

MDG attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 28, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

Shipping cost is determined by several factors by the carrier company - weight of the item, width and height of the box and your location.

For any questions or concerns, you can send me a private message on SITE JABBER, send an email to [email protected] or contact us at 1-800-906-0976 ext 352.

Canada
1 review
0 helpful votes
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MDG Review
May 29, 2018

You guys made my Christmas for my kids amazing, & continue to help with you friendly customer service & excellent products. Thank you, would definitely recommend to anyone.

Date of experience: May 28, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review

Canada
1 review
0 helpful votes
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The sale's team, especially my salesman Bob, were extremely helpful. Everything went as well as promised. My only issue was with the shipper. The shipping was quick, but the driver was rude and actually dropped my tv. Thank god no damage. But great job from MDG. Thank you. Michael Dobson.

MDG attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 28, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review! I will pass your message to his supervisor.

A Customer Service ticket ( 2170496) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE