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MDG

3.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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MDG Reviews Summary

MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 7th among Electronics sites.

service
278
value
264
shipping
252
returns
143
quality
236

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Last Order with MDG
June 12, 2018

I like how fast the service is to get my order approved and verified and shipped right away. Excellent service!

Date of experience: June 11, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

Canada
1 review
0 helpful votes
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Great customer service
June 12, 2018

Great customer service was provided during my phone conversation and a follow up email was very much appreciated...

Date of experience: June 11, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

New York
1 review
0 helpful votes
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Happy
May 5, 2021

The best shopping website ever, customers service are one of the best, very nice plp, i received my products on time,

Date of experience: June 11, 2018
Canada
1 review
0 helpful votes
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I love it!
June 12, 2018

Completely satisfied. Gonna keep dealing with them. Great support sleep better no then I did before.

Date of experience: June 10, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

Canada
1 review
0 helpful votes
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Too many hoops
June 12, 2018

Great computer that I got but just way too many people that you have to talk to. If I would've gotten one more call saying that I had to talk to this person or confirm this or have to do that, I would've cancelled my order.

MDG attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 10, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

We do require customers to go through different steps to ensure safety and security of the clients.We at MDG take consumer protection seriously and this tool helps eliminate any potential fraud, identity theft or other issues that can arise in the world of online financing.

Canada
1 review
0 helpful votes
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Nintendo switçh
June 12, 2018

Got it in less then 10 days. Awesome! Im happy To play so quickly with zelda. Waiting on my other order cant wait.

Date of experience: June 10, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

Canada
1 review
0 helpful votes
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Fast and excellent
June 12, 2018

I got what i order in a week! Excellent service. I did not expect that since it was ony from advertise on facebook, i found what i need and at a good price thank you

Date of experience: June 10, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review.

Canada
1 review
0 helpful votes
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Great service as always
June 12, 2018

The only thing I can say is its the second time I ordered from mdg & always had great service and great products.

Date of experience: June 10, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

Canada
1 review
0 helpful votes
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MDG review
June 12, 2018

Ordered from MDG got my laptop right away recently ordered a tablet got it within 10 days no need for a signature sign up or anything because I am already a customer with payment. And if I choose to spend more I can get a gift. I like MDG because it means that I don't have to wait save up for a product I can't exactly afford right now

Date of experience: June 10, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

Canada
1 review
0 helpful votes
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It's great
June 11, 2018

Simple and easy, to order without any hassels, easy to ship the products you purchased.
Monthly arrangements easy to make.

Date of experience: June 10, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

Canada
1 review
0 helpful votes
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Great products
June 11, 2018

I am very happy with everything I I buy from MDG
Told someone in my building about the king size mattress. This person ask where it came from I told her MDG

Date of experience: June 10, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. We appreciate it.

Canada
1 review
0 helpful votes
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Best proudact Best service
June 11, 2018

Highly recommen to everyone. I got a mattress and i am very satisfied.
Very comfortable and nice one
Time was also very good

Date of experience: June 10, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. We appreciate it.

California
2 reviews
0 helpful votes
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Satisfied custimer
June 11, 2018

Im happy with my tv from mdg, my tv is a perfect gift to myself for fathers day. I could not be any happier

Date of experience: June 10, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

Canada
1 review
0 helpful votes
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It was okay
June 13, 2018

I felt there was a lot of steps and time to get to the end. And the shipping situation had it's own struggle... I wish the whole thing would be a bit more simpler and process quicker

Date of experience: June 10, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. We ask customers to go through different steps and paperworks to ensure security.

MDG take consumer protection seriously and this tool helps eliminate any potential fraud, identity theft or other issues that can arise in the world of online financing.

Canada
1 review
0 helpful votes
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I'll be a returning customer again for sure. I've ordered multiple products and I haven't been disappointed.

Date of experience: June 10, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

Canada
2 reviews
0 helpful votes
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Damage box
June 13, 2018

My order arrived in poor condition. The box was broken with hole in it. My couch was damage and scratch too

MDG attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 10, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2219308) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Very good service
June 13, 2018

I have to say from applying to getting my package was a snap I spoke with Mary whom I wish I had her last name she was amazing helped me so much thank you mdg for your wonderful service it is greatly appreciated

Date of experience: June 9, 2018
Meghana B. MDG Rep
over a year old

Thank you! I will pass the message to her supervisor as well.

Pennsylvania
1 review
0 helpful votes
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Upon my TV's arrival i discovered my TV was damaged with a huge Crack in the screen and MDG has are in the process of correcting this issue and have been just as patient as I have been just waiting on my new TV arrival to make sure it is not broken or cracked so I am just now only waiting on my new TV arrival

MDG attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 9, 2018
Meghana B. MDG Rep
over a year old

Thank you for your review. A Customer Service ticket (2217115) has been created based on your concerns and we will personally see that you are satisfied.
Additionally you will receive an e-mail with contact information and a member of MDG’s Customer Service Team will be in touch with you today. You can always check on the status of the ticket by calling 1-800-906-0976 ext 352

Canada
1 review
0 helpful votes
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Great service
June 11, 2018

I have used MDG in the past. They are a great company and help people who otherwise wouldn't be able to get the things they need

Date of experience: June 9, 2018
Meghana B. MDG Rep
over a year old

Thank you! We are happy to hear

Canada
1 review
0 helpful votes
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Still not really happy
February 18, 2021

We still don't have our order. But msg took money out of my account for the bed already. Still have no idea when bed coming. Called yesterday to find out when it will be delivery. We got a tracking number and it still doesn't tell me anything.

Date of experience: June 9, 2018

From the business

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


mdg.com
Founded in 1991
Wilmington, DE