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MDG has a rating of 3.1 stars from 5,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MDG most frequently mention customer service, fast delivery and payment plan. MDG ranks 7th among Electronics sites.
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Incompetence at its finest. This is the last place I would order anything from. Send documents and they play it out for 4 days, then ask for it again. What a clown show. Do yourself a favor, go elsewhere.
Received my hp pavilion gaming laptop, I have to say I'm quite impressed with it, thank you mdg and customer service was great and look forward to ordering more from you guys
Thank you so much for your kind words, Mike! We work very hard to ensure that our customers get outstanding service and it makes us very happy that it reflected during your recent experience. We're here for you anytime.
Amazing really! Any questions related to my order were answered in a timely manner and the process was really smooth. Can't wait for my products to arrive.
We are very happy that you took the time to leave us this wonderful review, Isak! We do our best to keep our customers happy and we are glad that our hard work has paid off! We hope you'll enjoy your purchase and please let us know if we can help in the future.
I bought a couch from here. Huge mistake. I have made payments of 200 a month to try to keep the interest down. Its almost impossible. Never missed a payment. They will do nothing to help. So unless you want to pay on a item for a very long time and pay thre or four times what its worth. I would stay away. HUGE RIP OFF
Thanks for the feedback! We're sorry to hear you didn't satisfied with our services. MDG carries an open term loan which means you can make minimum payments, make extra payments, increase your payment plan or pay in full anytime without penalties. The interest rate is based on your credit assessment and is different for everyone. The faster the balance decreases the less interest you pay and more money you'll save. If you have more questions or concerns, you can contact our Customer Care Department at 1-800-906-0975 x 370.
Recently purchased iHome Bluetooth rechargeable speaker with speakerphone. I love the speaker because of the sound quality and no disturbances has been found with its speaker phone. It comes up with different modes of music modes out of which bass is my personal favorite. The battery standby is pretty decent.
Thanks for the review, Tony! We're happy to hear you're satisfied with your purchase and hope to continue this relationship for many years to come.
I ordered furniture from them. They told me that the furniture couldn't be shipped out until I make 6 on time payments to create good payment history. That's 6 weeks and there's no way to pay the 6 payments early. So I can't have my furniture shipped out for 6 weeks. Ok then the 6 weeks pass, and they tell me they need to do verication, the same verification that they conducted before they started debiting from my account. After that they tell me they need to wait another week for my bank to verify info, the same bank that they have been taking payments from weekly. Then they said after another week my bank will verify and after that my order will be set up for shipping and will take 11-17 days to ship. This is ridiculous who waits 9-10 weeks for furniture they're already making payments on. Avoid this if you can, this company has some really unorthodox policies
Thank you for your review and we're sorry to hear you're not satisfied with our services. We ask each client to make their first payment (down payment) before we ship out, sometimes we do ask for the additional down payment(s) instead of denying credit altogether. This way everyone is given the opportunity to finance the products they love. Once your payments(s) are cleared, the delivery time frame is up to 2 weeks for furniture and you can track the order in your MDG account. If you have any additional questions or concerns please give us a call at 1-800-906-0975 x 370 and we'd be happy to help.
I PURCHASED A TV FOR $2500 IN DECEMBER 2019. I PAY $121.00 A MONTH, MY BALANCE AS OF TODAY (2/6/21) IS SHOWING $2134. 15, WITH 25 REMAINING PAYMENTSI HAVE CALLED SEVERAL TIMES TO ADDRESS THIS ISSUES, I CAN HARDLY UNDERSTAND THE REPS. THIS IS THE WORST EXPERIENCE I HAVE EVER HAD WITH A COMPANY BEFORE! I AM ONE DISAPPOINTED AND DISSATISFIED CUSTOMER!
Thanks for the review, Anna! We're sorry to hear you're not satisfied with our services. Since you're financing, there is interest to be considered, plus, you have fees for Club Membership and Protect Line. As per your request, they are terminated, and from now on, the bigger part of your payment will go towards your balance. MDG also carries an open term contract which means you can make extra payments, increase your payment plan or pay off your balance anytime. This way, you'll save on interest. We've emailed you your contract, MDG Club and Protect Line documents for review. If you have additional concerns, you can contact us at 1-800-906-0975 x 370 and we'll go through it together for your peace of mind.
Basically the worse scam ever
Out of the 40$ byweekly im paying for over a year now, only 5.12$ was going to the dept repayment
35$ of my payment was interest ( 18$ biweekly) and hidden fee like mdg club etc, wich i never asked for
If i didnt take action, at this rate, id be paying this loan for 11 years lol
Be carefull.
Thanks for the review, Alex. We're sorry to hear we didn't meet your expectations. Because you're financing, there is interest to be considered. Nothing is hidden, everything is provided online to you. The faster the balance decreases the less interest you pay. MDG Club Subscription is optional and you can cancel anytime. Please email us your order ID number at [email protected] so that we can locate the account and we'll provide you with more information.
I. Ordered a matress and desktop they wanted me to make payments before recievingvproducts so i blocked pmts till after i did deposit 49 bux then when it shipped they wouldnt tell me how much pmts would be now they want 75 bucks every 2vweeks not gonna happen i got my matress and desktop finally talk about slow
Thanks for the review! We're sorry to hear we didn't meet your expectations. Being a financing company, we must take precautions when lending to prospective customers. Normally, we ask for one payment to be made before shipping.
The delivery time frame is between 3 and 10 business days. We hope you'll enjoy your purchase and if there is anything else we can help you with, please don't hesitate to let us know.
This company can CHANGE YOUR LIFE if utilized correctly. I see everyone complaining about prices and interest rates, but NO ONE is mentioning why we all came to this site to begin with... Poor credit. Of course you're going to pay more than the item is worth... How would MDG get any money out of this? Besides, the payments are so low bi-weekly/weekly, you don't even notice them coming out of your account! Just know it's going to take two-three years to pay it off if you don't put more towards your payments each time. I would recommend this site to anyone getting denied everywhere and genuinely trying to rebuild their credit... I salute MDG, was able to get my kids Nintendo Switches for Christmas. Sign up is simple and take two weeks or less to get everything setup. The faster you confirm your initial down payment (if needed) they expedite the shipping process and you get your stuff within 2-3 weeks... Recommend to any and everyone
Reading your review made our hearts full. Thank you for taking the time to write us this wonderful review. We do our best to provide outstanding service and it makes us happy to hear you had such an amazing experience. Looking forward to serving you again!
Do. Not. Buy. From. Them. Period. You will pay double to TRIPLE the cost of the item that is already marked up absurdly. I went with MDG to help rebuild my credit; I knew I was paying more. However, I bought around a $1,500 television. I have paid off $1,100 of my balance and I still have 47 payments left that equal out to $2600 -- meaning the price of the TV is $4,100 with the bi-weekly payments. The reason people go with MDG is because they afford the payments, but with the interest rate they're charging, they're just taking advantage of people who are trying to do better.
I'm serious. Save up the bi-weekly payments you WOULD'VE paid and you'll be able to afford the item CHEAPER and pay it completely off without bothering with this company that CLEARLY are money hogs who love taking advantage of people. You're disgusting.
Thank you for the review Thomas and we're so sorry to hear we didn't meet your expectations. We follow pricing set out by manufacturers as well as the market price of our competitors to ensure we stay competitive in the market. The fact that you are financing the item, the total cost will include interest too. The interest rate is based on your credit assessment and is different for everyone. MDG also carries open loans so that you can pay the account off sooner without penalty to avoid paying higher interest. If you’d like to, you can always send us a message with the ID number at [email protected] or call at 1-800-906-0975 x 370 and we could go over it with you for peace of mind.
They got all my personal information including banking which include my name and address and then they asked me to send picture of me to verify my address, then why the hell did i include all those personal information about me which included my address and full name in my own back statement? I say cancel my profile and delete all my personal information, cause this site sound shaddy for asking my all those thing a normal site would never ask!
Thanks for the review, Lorenzo! We do this for security purposes and there is a reason behind every request. Our terms and conditions state that we may ask for more detail at any time. Information is not requested with the intent to cause such frustrations, and we do apologize. Please understand that we are an online-only company and we must take precautions when lending to prospective customers as it is different from financing done physically in person.
I WOULD GIVE ZERO STARS IF I COULD! THIS PLACE IS A SCAM! FIRST THEY ARE LIKE RUSSIAN THEY SAY THEY ARE IN DELAWARE BUT THEN THEY ALSO SAY THEY ARE IN CANADA? BUT THE REP COULDNT TELL ME EXACTLY OR SPELL THE TOWN NAME. THEY HAVE TERRIBLE CUSTOMER SERVICE EVERYTIME YOU CALL. THEY HIT YOUR CREDIT REPORT FOR EVEN A $50 ITEM. ONCE YOU PAY IT OFF THEN THEY MAKE YOU JOIN THERE CLUB FOR $9 A MONTH. IF YOU DONT JOIN THEY CANCEL YOUR ACCOUNT AND LINE OF CREDIT IMMEDIATELY. ALSO I MADE A LARGE PAYMENT TO JUST BE
DONE WITH THESE SCAMMERS. A WEEK LATER THEY CHARGE ME AGAIN ANOTHER PAYMENT AND NEVER POSTED THE PAYOFF PAYMENT FROM A WEEK EARLIER. THEY SAID OOPS IT WAS A OVERPAYMENT. LETS SEE IF I GET THE OVER PAYMENT EVEN BACK! BEWARE STAY AWAY THEY ARE OVERPRICED WAIT MONTHS TO GET ITEMS CAUSE THEY ARE DROP SHIPPING FROM CHINA AND THEY HAVE HORRIBLE CUSTOMER SERVICE AND THEY ARE ALL RUSSIAN SCAMMERS... THEY WORK OUT OF A PO BOX...
We apologize that you had a less-than-ideal experience and we appreciate your review. MDG has been in business for decades and has helped million-plus happy customers. Our goal was and nowadays is to make shopping affordable and possible for everyone. Our Club Subscription is optional and there is no long-term commitment. You have the freedom to cancel at any time. Should you not wish to continue, you can cancel whenever you choose without any penalties.
Additionally, we would love to look into this and resolve the issue. It takes 2-3 business days to see the refund in your account. Please email us your order ID number at [email protected] so that we can locate the account and investigate this further and earn back your trust and business.
Best customer service I ever had. I was assigned to Miss Luhann and she did amazing work. She is really great at following up and any questions I had. Kudos!
Thanks so much! We're delighted to hear that we hit the mark for you and hope to serve you for many years to come!
I had a big problem for weeks with 2 recliners I bought. I thought a part of my chair was missing. I was yelling all upset I was being told I had all the parts. To make a long story short, ii realized later thatt I had the pieces of the chair in the wrong place. I never was missing any part. I want the world to know Steve is a wonderful, calm and patient man from the beginning to the end Steve remained calm and help me solve the problem, All I had to do was switch the pieces.To Mdg and all of its staff I want to say thank you. I apologize for my mistake. Steve Stikovic I would recommend for a raise in pay, hes a genius. I recommend anyone to try MDG. I received the best customer from Steve. Godbless you Steve.
Thank you for taking the time to leave us such a great review. Steve is a true asset and will be happy to hear he helped to make your experience such a positive one. We will strive to deliver great experiences consistently, please let us know what we can do for you in the future.
This is the worst possible company. Sent in all the info and was approved, submitted payment and was asked to let them know if payment went through did that. Was then asked to submit that it came from my checking account did that but they asked for the impossible and nothing was ever good enough. Maria and the rest had horrible English they were rude and would hang up on you and wouldn't transfer you when asked. I would not do any business with them.
Thanks for the feedback! We work really hard to offer the best service and we apologize for the level of service you received. We have reviewed the file and it appears as though the agents simply required some additional information. We do this for security purposes and there is a reason behind every request. Income needs to be verified so that we can set up a customized payment plan with the customer, and our terms and conditions state that we may ask for more detail at any time. Information is not requested with the intent to cause such frustrations, and we do apologize. Please understand that we are an online-only company and we must take precautions when lending to prospective customers as it is different from financing done physically in person.
Bad new the BBB said they have 135 complaintin the last year and 35 in the last 3 months happy I didn't order from them.
Thank you for the feedback! Any large company is going to have mixed reviews, we take both the negative and positive very seriously as they both help us learn where to improve. However, we served million-plus happy customers which is pretty good! If you decide to give us a chance you can give us a call at 1-800-906-0975 x 357. Thank you.
Here's and update so after all the process and my last review i chose to stick with them since I've already been waiting for the laptop but after they pulled out my last payment for laptop to be shipped I didn't get no calls no emails at all what's so ever for update I had to call them and ask when is my laptop gonna be shipped. Than I was told oh we need your bank statements now? And I was like how does that even work? You take my money from account for a month now and than ask for proof of statement or work stubs? Lol either I told them I get paid through shopify and PayPal because I do e-commerce sent them a statement showed and they tell me it's not enough? So how I the world did you tell me get I approved? Than take money from me for a month? Than ask for statements than Deny me? Like seriously was hoping for my own Xmas present to me but now I gotta go out and wait to buy another when deals comes around again? Horrible place to deal with and should be illegal the way they did it taking money from people than making them wait for the refund because they messed up? Don't EVER EVER GET FROM HERE
What a bad response thanks for your scripted reply horrible place didn't even read the message lol
Thanks for the review and we're so sorry to hear we didn't meet your expectations. We do this for security purposes and there is a reason behind every request. Income needs to be verified so that we can set up a customized payment plan with the customer, and our terms and conditions state that we may ask for more detail at any time. We have been in business for many years. Information is not requested with the intent to cause such frustrations, and we do apologize. Please understand that we are an online-only company and we must take precautions when lending to prospective customers as it is different from financing done physically in person.
You might as well go put out the money if your gonna make people prepay A portion before shipping out ridiculous doesn't make sense if your gonna offer payment plan but the customer doesn't get it before making payments And on top of that they don't allow you to pay the beginning of the amount ask for so they can ship it out early what's the point of that if customer wants to get it right away what's the pint might as well save for the next month and pay it fully and get it than.
WARNING: DO NOT Give this company your personal info!
Extremely shady company with bait and switch business practices. Was approved to spend $2,500 only to be told I need to make a large down payment stretched over 3 months BEFORE they would even ship the product. Since I am buying these items as gifts for Christmas, it makes zero sense to make payments on an item I wouldn't even have possession of for 3 months.
I have a good, stable and tenured job with great income, and established checking accounts with positive history. I have been approved for virtually all lease-to-own programs I have applied for before and after this transaction, such as Aarons, Quadpay, Afterpay, Flexpay, Klarna, Rent A Center - you name it. In my entire life and history of using lease to own, all of those company's verification steps never once flagged me to make some sort of odd down payment schedule without receiving the product/s. So there should not have been any issues with MDG if they were a legitimate service.
I find it extremely suspicious that they did not tell me about the down payment requirement until they obtained all my personal info and waited until I signed all of the paperwork. I was literally told at the very last step. I honestly am surprised no one has started a class action suit against them for this type of deceptive business behavior (to which I now will be looking into). Stay away at all costs, it is a huge waste of time and a way for them to harvest your personal info. I have used lease to own my entire life (I have never missed a payment with any company in my life) and this is by far the worst company I have ever dealt with. Zero stars.
Thank you for your review! We're so sorry to hear about your experience. Generally, we only ask for one payment to be made prior to shipping, however, sometimes a series of payments is required first. This can be requested for various reasons, such as something in the supporting documents or if there missing information from the account that flags the file. If you decided to cancel, the refund will be posted and you will see it in your account within 2-3 business days. Please email us your order ID number at [email protected] so that we can locate the account and follow up.
Looking forward to hearing from you soon.
Thanks milo 737 for all your help i talk to so many people there nothing good but you help me out lots thanks your one of the best sales reps I ever talk too mdg this guy deserves a raise or a promotion
Good job milo737 thanks again for all your help were all the others just passed the buck
Thank you so much for taking the time to share your expereince! Milo is a true asset and will be happy to hear that he helped to make your experience such a positive one.
Enjoy your purchase and please let us know if we can help in the future.
Answer: Nope. On a PS4 or Xbox it's 75.00. Make sure you check the documents they send for all the charges.
Answer: I was call saturday by this Ivan guy he claimed I didn't add a SSN when I filled out my application. An he requires for me to send him a picture of my SS card. Thats bull I was approved for 1200. 00 line of credit. In order to get approved for any kind of credit u must give ur SSN which I did. Their web page is in need of maintain. It has bugs. Big Bugs. Lol
Answer: Hello, All items are covered by the manufacturer's warranty (one year) and you can add a 2 and 3 year extended warranty. If something needs to be fixed, you can call us at 1-800-906-0976 ext. 352 and one of the agents will assist you.
Answer: Hello, We normally ship after the first payment is verified.
Answer: Hi, We will ship as soon as we verify the information your provided when you applied and weve received your first payment.
Answer: Hi, Ola. To avoid sharing personal information on a public forum, I invite you to contact our sales department at 1-800-906-0976 x 356 (Canada) or x 357 (USA) to have our sales process explained to you in further detail.
MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in North America.


Thanks for the review! We do this for security purposes and there is a reason behind every request. Our terms and conditions state that we may ask for more detail at any time. We have been in business for many years, and just recently celebrated out 30th anniversary. Information is not requested with the intent to cause such frustrations, and we do apologize. Please understand that we are an online only company and we must take precautions when lending to prospective customers as it is different from financing done physically in person. You can contact us at 1-800-906-0975 x 357 so that we can locate the account and provide you with more details.