Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of McDonald's

McDonald'sReviews 545

1.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate McDonald's?
grey stargrey stargrey stargrey stargrey star

McDonald's Reviews Summary

McDonald's has a rating of 1.6 stars from 545 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with McDonald's most frequently mention customer service, fast food and ice cream. McDonald's ranks 327th among Restaurants sites.

service
242
value
230
shipping
115
returns
125
quality
212

We monitor reviews for authenticity

Romania
1 review
1 helpful vote
Follow Tudor S.
Unfollow Tudor S.
Share Review
Report Review

PACALEALA
October 26, 2023

Am comandat doua inghetate mc flurry cu oreo si caramel si am primit doua cu rom.Cand i am spus ca ne a dat comanda gresita ne a intrebat daca vrem neaparat cu oreo si i am spus ca da.Apoi ne pus niste ore pe deasupra si ni le a dat asa.O pacaleala!

Date of experience: October 26, 2023
Connecticut
48 reviews
72 helpful votes
Follow Ginny D.
Unfollow Ginny D.
Share Review
Report Review

Most people remember begging their parents to take them to Mickey D's. The simple hamburgers, delicious french fries and perhaps a shake would just make anyone's day. Beneath those golden arches lurked a pot of gold. Those glory days are gone. Higher prices are understandable but there is no excuse for inconsistent, tasteless quality.

Nowadays, you're lucky if your meal comes in at $10. This is fast food. I understand wages went up and that's fair. Employees deserve to get paid well instead of earning slave wages. Meat prices have gone up as has transportation costs to get the inventory delivered. But what started out as a revitalized burger and new experience has turned into more of a nightmare.

Despite the automation, the wait time is often longer. Some burgers or chicken are often plump and tasty. Other times it seems they're tasteless, dried out and competitive with cardboard. With the type of clout that McDonalds wields, quality control should be enforced more uniformly and much better. Yet, McDonalds stock price has climbed steadily. I guess the guys in the C Suite are getting really greedy.

Best way to improve things would be to stop going to this Mickey Mouse operation for a while. When the corporate chieftains start getting hungry, perhaps they'll understand just how their customers feel after eating their crap.

Date of experience: October 25, 2023
Texas
1 review
0 helpful votes
Follow Fouad A.
Unfollow Fouad A.
Share Review
Report Review

Shame on you
October 23, 2023

I regret that I have been doing business with McDonalds for all these years when this establishment supports the only colonial state in our modern time (Israel) in its genocidal war against Palestinians (the indigenous people). I am disgusted with your company providing free meals to Israel defense forces and the blatant disregard for Palestinians' rights and struggle for freedom, while children are dying because Israel shut off water, oil, gas and food. Your support to a brutal regime which subjugates innocent people, dehumanizes the entire race, stealing their homes and continues committing an ethnic cleansing since 1948 is aiding their aggression. I will not spend a penny at your place anymore. Shame on you. We will communicate your stand on the genocide against Gaza civilians with our affiliation and family members overseas as well..

Date of experience: October 22, 2023
Oklahoma
1 review
0 helpful votes
Follow Houston C.
Unfollow Houston C.
Share Review
Report Review

1 stars for the Bixby, Oklahoma Mcdonalds
October 22, 2023

This is the only review I have ever given!
The first time they were rude was when the girl taking the order made me repeat my order 4 times because she was talking to other employees. When I told the man manager he just shoved my food to me in my hand and said ok.
3 days later I used my appt and the amount did not change on the screen. When I ask her why she said" it will" when I paid it charged the regular price.
I went in and ask for a manager, a lady said her name is Maria said she was one of the managers. She was very rude and irate with me I ask her why she was so rude and she got worse. I took a pic of her and I said I will give a review. It was about 9:45 Sunday October 22,2023 if you want to look at the counter cameras.

Date of experience: October 22, 2023
Maryland
1 review
0 helpful votes
Follow Sophia D.
Unfollow Sophia D.
Share Review
Report Review

Why on Israel side?
October 21, 2023

You are supporting bad people. People who are killing babies and children imagine if they were your children who side would you be on. You are on Israel side you don't care about any children not even a bit. You deserve nothing in the world. Imagine if you were the womens suffering with no food or water imagine you didn't have food or water for days. You are supporting a place where they are devils to the earth they are animal crazy ones. You support them you are and animal

Date of experience: October 20, 2023
Colorado
17 reviews
7 helpful votes
Follow heyaa guy. h.
Unfollow heyaa guy. h.
Share Review
Report Review

You need to fix your damn ice cream machine, your food ain't even that good. You also need to keep better track of your orders.

Date of experience: October 20, 2023
Pakistan
1 review
1 helpful vote
Follow Amna W.
Unfollow Amna W.
Share Review
Report Review

Worst experience
October 16, 2023

Worst experience ever heartless people with no shame at all. This app should be banned at each and every cost

Date of experience: October 16, 2023
Georgia
1 review
0 helpful votes
Follow WM W.
Unfollow WM W.
Share Review
Report Review

Customer
October 15, 2023

Every time I eat at McDonald's, I have stomach problem.
I stop eating McDonald's
Everyone needs to stop eating McDonald's

Date of experience: October 15, 2023
Ohio
1 review
1 helpful vote
Follow Marah A.
Unfollow Marah A.
Share Review
Report Review

Happy meal
October 15, 2023

They absolutely gave me kid the happy meal without the drink paid extra money for no reason and I'm pissed off and the old lady in the drive thru takes her time and wastes peoples time do not go there.

Date of experience: October 14, 2023
Florida
1 review
0 helpful votes
Follow B D.
Unfollow B D.
Share Review
Report Review

I mean first they took the healthier stuff off the menu, claimed no lettuce due to covid. Everyone else still has salad. Then they raised prices like 500% the dollar mcdouble and Mc chicken are over 5. The food is not even good for you, you get less and they charge more.

Date of experience: October 13, 2023
AE
1 review
0 helpful votes
Follow mohamed s.
Unfollow mohamed s.
Share Review
Report Review

Very bad, low standards
October 13, 2023

Low standards, bad experience, food materiel is low, price is very high compared to the food, I don't recommend

Date of experience: October 13, 2023
Florida
1 review
0 helpful votes
Follow Alcides A Z.
Unfollow Alcides A Z.
Share Review
Report Review

En el día de hoy fui al McDonald's restaurante número 35 55 que se encuentra en el 7600 northwest 57 Cris de la ciudad de Tamara florida, *******, la atención fue muy buena pero El sándwich estaba excelente estaba muy tranquilo y limpio además hablaban español también

Date of experience: October 12, 2023
Portugal
1 review
0 helpful votes
Follow Luis A.
Unfollow Luis A.
Share Review
Report Review

I've been robbed
October 11, 2023

I gave it one star because I was ripped off by Uber delivery that didn't deliver the food and didn't have an app on how it was delivered. McDownls from Epsom who sometimes send the wrong food doesn't check the drivers. McDonalds in Epsom do not answer the phone to resolve the situations they have created and charges money for service not delivered.

Date of experience: October 11, 2023
Michigan
1 review
0 helpful votes
Follow Leesa P.
Unfollow Leesa P.
Share Review
Report Review

OLD GREASE
October 6, 2023

#2021 1507 NORTH EATON. ORDERED MC CHICKEN, SMALL FRY AND FISH. THE FOOD WAS HORRIBLE. TASTED LIKE THE OLD OIL. DIDNT FINISH FOOD. THREW IT AWAY

Date of experience: October 6, 2023
Texas
1 review
0 helpful votes
Follow Donald W.
Unfollow Donald W.
Share Review
Report Review

Monday- missing hot cakes
Tue - missing sausage
Wed - missing eggs
Tomorrow- going somewhere else where they give you what you pay for.

Date of experience: October 4, 2023
Alabama
1 review
0 helpful votes
Follow James H.
Unfollow James H.
Share Review
Report Review

Let's face it, the sauce is what makes a Big Mac, and if all you have is just a little dab, than it's really just another burger. Hard, stall, bread didn't help things either.

Date of experience: October 3, 2023
Nebraska
1 review
1 helpful vote
Follow Dawn L.
Unfollow Dawn L.
Share Review
Report Review

Should not be forced to use a Kiosk
September 29, 2023

Stopped at a McDonald's Donald's inside Loves truck stop in Iowa. Was told they are no longer using registers, use the kiosk. It was a complete $#*! show pain in the $#*!! Took forever. What's worse is this McDs is paying their people 17 an hour! To not do a thing! It's time to boycott McDs, the food was not good at all either. And I laughed as several people walked away and told the worker no, they will go elsewhere.

Date of experience: September 29, 2023
GB
1 review
0 helpful votes
Follow Dorothy C.
Unfollow Dorothy C.
Share Review
Report Review

I did not receive the whole order i m very angry and upset I want my order new, i m still waiting please

Date of experience: September 29, 2023
Delaware
1 review
0 helpful votes
Follow Angie G.
Unfollow Angie G.
Share Review
Report Review

Philadelphia Pike, Claymont, Delaware McDonald's
September 29, 2023

Don't eat here! They serve raw burgers. They will only give you a refund if you bring the food back. And they will not apologize.

Date of experience: September 28, 2023
West Virginia
1 review
0 helpful votes
Follow katelyn s.
Unfollow katelyn s.
Share Review
Report Review

MID
September 27, 2023

They get your order wrong a lot of the time, and the only good thing is their fries WHEN there're NOT soggy. No one likes soggy fry's.

Date of experience: September 27, 2023