McDonald'sReviews 545

Doesn't matter what Mc Donald's we go to in California or Florida their machines for shake is broken and ice cream is broken. The girl told me to go to burger King. This needs to be fixed.

They are raising prices more and more, don't offer the one good thing which was the $1 pop so why go? Food is awful, service is awful and they NEVER get my order right. This is the McDonalds on Owen Rd. In Fenton, MI. Just better to go find other fast food as this one has gone down hill in every way!

I have been to the drive thru at eastern passage, Nova Scotia, Canada a total of 5 times. I never get the correct order. Something is always wrong.

French fries are very hard. I need to break it.
Burgers taste also not good.

I have to go to consumer forum for giving breaking French fries.

I asked for a plain cheeseburger happy meal for my child and they gave us the complete wrong order, don't come it's not worth

Went through the drive through. Got home and didn't have everything. Went back to have it corrected and the staff was extremely rude and acted as if it was my fault. No apology no smile then charged me for there mistake. On top of it all served people that came in after me. Before correcting my order. It was horrible customer service. Everyone in there looked like it was the worst day of there life. Crazy thing is it wasn't busy at all. This is the first review I have ever left anywhere. But this needs corrected.

Doors were closed at 10. Didn't have a vehicle so we're going to walk through and order at drive through and they were rude and turned our business away. Legit customers with legit order.

Drinks been not right,,just mad cause I leave to far for changing them management not keeping on top of that

Messy unorganized never fresh never clean since 2005 and triple the price hmmmmm no problem? Then no business from me nastydonalds is the new name

My sister and I went threw the drive thru and asked for two separate tickets for our food and we ask politely several times and even told the work before we handed her our cards to put our food on two separate tickets and we EVEN after we told her to put it on two tickets she put our orders on 1 ticket, things like this happen all the time. And it just so frustrating!

We are a family of 3, I, the sister in the family would like to say that a basket of fries isn't 4 small bags of fries... I hope you all understand what I mean... plus, we specifically asked for 2 cheeseburgers with nothing but bun, patty, and cheese... I LOOOVE (hate) PICKLES AND PICKLE JUICE, THANK YOU (Didn't like it)! >:(… We asked for a 20 piece nugget, we only got 2,6 pieces (12 nuggets) … Me and my brother were still hungry so we got the cheeseburgers but because of the pickles I could only get down half of it... My dad was clearly scammed... We payed more than you all gave us... I also found it very frustrating that the lady was IGNORING US at the order thingy. The lady said to us "Oh sorry I didn't hear yall."... isn't all your headphone stuff supposed to be in tip top shape?! If what she said is true, that is very bad, you all should probably fix that ASAP because of more cars in the line... We held up a whole line of cars because of the lady's ignorance, or low headphone/hearing quality... We were confused that the order thingy wasn't speaking for a while so we EVENTUALLY gave up and found everything out... I hope you all know that I am trying not to offend anyone or anything, I am just hoping that you all do better next time :/

Bad service, rude,petty and lets you waiting and then service other. It has happen to me not one but multiple time. They scream at costumers and always have a attitude. It's the McEver Mcdonald.

I ordered a 10 piece nuggets and was asked what dipping sauce. I said honey mustard and got a honey liquid and hot mustard sauce what the hell.

Didn't make food right, no manners, affer everything I ordered same question on everything "are you done yet" like give your customers time to order I will not be shopping at this McDonald's again my mcchicken was supposed to have bacon on it and now of the mcchickens I reviewed had bacon

The fries are always cold and soggy and the biscuits on the breakfast sandwiches are hard. Drive thru workers are quite disrespectful too.

I am outraged by the way I was treated by the manager at McDonald's store number 2725 in Hallandale Beach, FL. Rude, negative, and unwilling to help anyone. I politely asked for 5 minutes of his time to explain something that had happened in the store, and he immediately responded, "No problem, I'll take 5 minutes from another customer to help you." What is wrong with this guy? I explained to him that I sought assistance from an employee on how to proceed because I had placed an order through the app at another store and didn't know if I could cancel it or how to place the order correctly. This employee told me it wasn't her job to help me. That's why I called the manager. I explained this to him, and he asked me back, "Are you unhappy because you placed the wrong order?" I said, "No, I just want to know how to cancel your order." He replied, "You can't. Anything else?" What kind of service is this? I want you to take action. I will speak out about this and spread this case to the whole world. It's unacceptable to be disrespected at McDonald's. Never again. I swear I will consult with my lawyer to see if I can take any legal action. I promise you that I won't rest until this issue is resolved. I will also check with Channel 7 News.

Official w/no longer buying McDonald's Food At that location has gotten worser every yr. Fries has so much ingredients! It's no longer a potatoe On top an egg sausage McMuffin $4.54 redicolus proving the quality.

I ORDERED A SQUISHMALLOW HAPPY MEAL AND GOT A $#*!ING POT BELLY PIG IM RAGING IM GOING TO THROW IT AWAY

Ordered off the app in the parking lot of the McDonald's we were at. With location on. Went in no order. A 19.00 order went to a McDonald's in another town. McDonald's we were at couldn't help us. Had to reorder and pay again. Sent Corp McDonald's a message. But never got a refund after checking with them several times.

Hi Sherry,

Thank you for contacting McDonald's.

We sincerely apologize for any inconvenience you encountered when using the Mobile app.

We are aware that some customers have had issues with their order being processed at a location other than the one selected at the time of purchase, and we'd like to inform you that your purchase will begin processing for a refund within 2 hours, though it may take anywhere between 5-15 days for the process to complete depending on your individual banking rules.

We value you as a customer and hope to serve you soon at the Golden Arches.

Sincerely,
May Princess
McDonald's Customer Care

Case Number: *******