MaxSoldReviews 986

We appreciate the feedback. As a company growing by 100% every year, managing growth through continuous improvement is a core part of our business and certainly wait times is something we continue to manage. Typical wait times should be 1-20 minutes while we ensure the safety and security of all items and personnel on site. We feel this is a vast improvement over 6+ hours in front of a live auctioneer or hours in line at an estate sale with no guarantees that you will win and walk away with anything). For background, Maxsold used to provide previews but found that less than 1% of bidders would attend making the event cost prohibitive. Instead of raising buyer’s premiums typical industry standards of 15%-25%, we try to keep costs down by eliminating things that the market indicates they don’t really want or need. In response to no preview, maxsold has a full/partial refund process for items found to be in a condition other than what was described on our website. Because we work for our Sellers and need 100% of the items sold and removed for the best possible prices, everyone (including maxsold team members with no access to the back end systems) are allowed to bid as. Although they may have a moderate advantage over the bidding public given that 2 or 3 team members may have been on site during cataloging, anyone is welcome to apply and join our ever growing team and enjoy both the challenges and rewards of the job while having the liberty to bid on items they wish against the ever growing market of bidders.

MaxSold continues to reinvest all funds made in the pursuit of its vision of providing access to a downsizing or estate sale to any customer that wants one (http://maxsold.com/maxsold-purpose/). For those interested, check out www.maxsold.com/sell for our process and www.maxsold.com/past for our results.

It’s an unfortunate reality that some customers do not appreciate the enormous responsibility the Maxsold team has in managing the safety and security of all customers at pickup. We also expect our customer community to support this enormous responsibility through their actions while on site while also inviting them to provide feedback through our secret shopper reports. When we receive reports that a customer failed to follow policies and direction, we remove them from the bidding community. This action prevents future disappointment with that customer while also respecting the wishes of the larger bidding community and team as a whole. When this is requested, we do not take it lightly, but when feedback is overwhelming regarding unsafe and/or disrespectful behaviour by someone on site, Maxsold takes action knowing full well that it is likely to cause a retaliatory response (as in this case). It is a small price to pay to ensure we maintain the safety and security of both the pickup site and our community of customers as a whole.

This action is covered under our bidder terms regarding COMMUNITY STANDARDS: “MaxSold strives to provide our clients and employees with a safe, supportive marketplace and workspace. As such, any abusive or threatening statements or behavior, or other actions deemed inconsistent with these Community Standards in the sole discretion of MaxSold Ltd., may result in revocation of bidding privileges and closure of accounts of those responsible without notice. It is our community standard that everyone be treated with courtesy and respect.”

To review our terms in detail, check out: www.maxsold.com/terms

For more information on Maxsolds purpose, check out: https://www.youtube.com/watch?v=3hrVUUeALDU

Maxsold testimonials from actual Sellers as well as data from alternatives we’ve seen others use solidify the fact that other 3rd party solutions cannot solve the stuff problem for a better net result. In fact, although our commission works well in high end scenarios, it was built specifically to be the most economic model in modest value scenarios that, before Maxsold, could only be solved by junk and donation solutions as alternative sale of goods companies require fair high minimum values than Maxsold.

If a Seller values their time at $0/hr, there’s certainly no competing with that as it can take an individual 100s of hours to sell 10s of items via free DIY solutions. However, no service provider, Maxsold or otherwise, can (or should) be an alternative in this scenario.

MaxSold continues to reinvest all funds made in the pursuit of its vision of providing everyone access to a downsizing or estate sale because to Maxsold - it’s how you sell, not what you sell, that matters. (http://maxsold.com/maxsold-purpose/).