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Match.com exhibits a polarized reputation among its users, with significant concerns overshadowing its strengths. Positive feedback highlights the site's potential for connecting users, particularly for younger demographics, and its broad user base. However, a predominant sentiment reflects dissatisfaction with customer service, marked by unresponsive support, unjust account terminations, and perceived deceptive practices regarding subscription fees. Many users report frustrations over a lack of transparency and the prevalence of fake profiles, leading to a sense of mistrust. Overall, while Match.com offers opportunities for connections, its customer service and business practices warrant serious scrutiny.
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I ended my subscription over a year ago and my profile is still up. The site is a fraud and should be stopped.
COMPLETE WASTE OF MONEY. DO NOT PAY FOR THIS CRAP. BEEN PAID SUBSCRIBER BARELY A WEEK AND I HATE IT. HAD LOTS OF ISSUES WITH THE SITE. WHEN I CONTACTED CUSTOMER SUPPORT I TALKED TO RUDE AND INCONSIDERATE PEOPLE. TALKING TO EACH ONE ONLY MADE ME WANT MY MONEY BACK. I ASKED FOR REFUND, AND WAS TOLD THAT WASN'T POSSIBLE. CALLING BETTER BUSISNESS BEAURO (SPELLED WRONG, I KNOW) IN THE MORNING.
Yet another scam dating site that will bill you even after you cancel your membership! I would not recommend
I joined about 6 weeks ago. I have gone on 3 dates with 3 different men in my area. I had a good time on each date. One of the men seemed a little too old for me, one talked about his ex-wife, and the other drunk dialed me last night, lol. But I still think going on the dates was better than sitting at home. I'm currently taking a break from it. I know people who have found matches on there. One of my friends did find a picture of a man with 3 different names and profiles. I think sticking to people in your own area is the best way to eliminate fakes. I went on there with no expectations other than to have fun, which it believe is the best way to approach dating anyway. People should be aware of the automatic renewal practice.
Going on three weeks. Match.com offers some great tools to work with. They are not without flaws (I'm 70. A couple "perfect matches" were in their 30's. That's trying to BBQ a steak with a pilot light.) I've exchanged e-mails with a couple of very nice ladies. I'd like to meet them, in person. Hopefully, I will.
Don't take this program too seriously. You will be disappointed. They have a huge base, but you have to do the work. I'm given the option to say "No, thank you." if I don't see a profile match. I'm given several tools to let someone know I'm interested without jumping right into an e-mail conversation.
I'd recommend this program to any of my single friends... dead or alive.
Boy, do I feel stupid. I wish I found this website before I joined Match and got stiffed for over a hundred bucks. They pulled the same scam on me that they did to other reviewers here. They automatically renewed my membership after three months - at a significantly higher rate than I paid to join, and refused to refund my money even though I cancelled my membership the day they charged me.
Nowhere in the sign-up information do they mention that you can only interact with other paying members, and nothing differentiates payers from non-payers when you're on the site. I now believe that the vast majority of "members" on the site are non-paying and therefore cannot respond when a paying member initiates contact. At least if the playing field were even, as it were, one could assume that a sluggish response to ones profile meant that one needed to amp it up a bit - add new pics and change the description, maybe. The was it stands, you just assume no one else is paying, and that's why few people respond to you.
To wrap it up, Match.com is scammy, has snarky customer service people, and a hard-nosed "zero-refund" policy that's anything but customer friendly. My Match.com experience left a bad taste in my mouth, and after I type the last character in this review, I'm heading to their site to get every last trace of my profile removed from their crummy website.
Caveat emptor, fellow singles! Match.com will leave you sad, broke and single. And that's no way to go through life.
I have had really good luck. I have found a few truly good men,, just not the one for me. I am currently dating someone for a month and, still see him on the site every day. Does anyone out there want to bait him and,, see what he is upto for me? I would be happy to return the favor.
I am from the "baby boomers era" and I have been divorced for 25 years. I have not had time to find a special someone because of a career and education. Now I am online looking at a number of dating sites. I came upon match.com and bought a 6 month membership. Remember I said I was a baby boomer in my 60s, which according to some consumer reporting agencies make up 25% of match.com subscribers or 2.5 million boomers. I need to make some things very clear; while I am in my 60s I exercise 3 times a week at a gym, eat healthy, jog, ride my bike, water & snow ski, bowl, play badminton, work on my lawns. I am 5'6" tall, and 132 lbs, my metabolic age is 49, and my BMI is 19.3. I want to share a quick story; about a month ago I accepted a day together with a 58YO lady. The next day I called her and her daughter wanted to know what I did to her mother. I told her what we did the day before. The daughter said her mother was resting and did NOT ever want to talk to me again, she said I was too active and needed that style woman. But here is the bite in the butt; I have been TOTALLY unsuccessful getting a date with a younger woman, who I probably would not kill from my active life style. Match.com wants matches age for age. Women in their 40s DON'T want men in their 60s; they want men in their 30s and early 40s. It is a shame that match.com and the women there don't understand there are finer things in life then just an age grouping. I will add; match.com customer service SUCKS! Match.com sends me daily a list of women that supposedly match my profile. I was pretty clear in stating I will NOT date out of my race, and I will NOT travel more then 25 miles. Obviously, they need a map and a colour chart! Maybe I am being much like the women I criticize, looking for a more youthful individual.
Hi everyone,
If you have experienced Match.com, I am sure you share my frustration. If you are on here looking for a dating site, here is an honest and thorough review of my experience:
When I first joined Match.com, I decided to sign up for 3 months for $60.
Very soon, I realized how ineffective this dating service was at matching people. They have a quiz for you to fill out so they can help you match to other people. I am severely allergic to dogs and I put my religious beliefs as very important to me on the quiz. I kid you not, over half of the people "matched" to me from the site were atheist dog lovers.
That part was disappointing, but it wasn't the worst. I decided to search for people myself. Most of the people on the site were really not that great. It was really hard to find someone decent (not old, not from out of the country, etc), let alone someone who was a good match to me. Finally, I found someone who looked average and seemed nice to talk to. I met up for my first date and while we were riding in the car together, my date from Match.com told me he was a convicted felon! I was terrified- I thought the site screened for criminals at least. Apparently not.
After that uncomfortable date and frustration with the site, I decided to let my 3 months run out and I decided to just count my loss with the $60 I spent signing up.
About 3 days after my 3 months was up, I noticed that my credit card was charged another $60. I immediately signed on to Match.com to cancel my account. I had not been on there for over a month and I thought that because it was only 3 days since they charged me and because I had not used their services for over a month, that they would understand and credit my account back.
First, I could not find any contact phone number to call them. I had to go through my credit card and the Better Business Bureau.
However, Match.com got off the hook with both because they said I had signed on during the new pay period (I HAD to sign on to cancel my account). They also said that even if I didn't sign on, because of my "agreement" with them upon signing up, they were allowed to charge my credit card for 3 more months of service unless I notified them that I didn't want them to. Apparently, they have done this to countless other people who did not want to continue on Match.com.
I felt very swindled. It was a horrible experience.
I hope that this review helps others to avoid this business; this business does not care about their customers. They charge a lot of money (and then some) and the matching is ineffective. The people on the site are very limited and some are literally criminals. I suggest saving your money and just signing up for a free dating site- there are more people on free dating sites and you're more likely to find someone who you like.
-Kristin
Its a well developed site but not charges are too much, very bad sites like any other, it has an inviting look but dont doubt it, its has bad as any other dating site
Tons Of players currently on scum pond POf jumping ship onto a paying site making women believe that because they are paying, they are serious about a relationship. They are so desperate for sex they will do whatever they can to get laid because they can't any other way! All creepy perverts, low-lives. BEWARE a user called
SUGARGOLD66... THE biggest player around on every site out there! Lies about his age, (he's 47) fm Flower Mound. Always hides or changes his userid so women can't see his activity!
I HAVE MET SOMEBODY BUT THESE OBSESSIVE PEOPLE DECIDED TO EMAIL ME AFTER ME DELETING MY ACCOUNT! IT IS A GOOD JOB I WAS NOT WITH HER WHEN THEY DID AFTER ME TELLING HER I HAD CLOSED IT! I EVEN TOOK A SCREENSHOT OF THE CONFIRMATION MY ACCOUNT WAS DEACTIVATED YET THEY STILL INSIST ON SENDING ME MATCHES. DO NOT JOIN THIS SITE BECAUSE THEY WILL NOT LET YOU LEAVE. WHEN YOU REACTIVATE YOUR ACCOUNT TO DELETE THE EMAIL ADDRESS YOU CAN'T DELETE IT. YOU HAVE TO CHANGE IT TO ANOTHER EMAIL ADDRESS AND THEN BECAUSE YOU DID THAT YOU HAVE TO THEN WAIT 48 HOURS BEFORE YOU CAN DEACTIVATE IT AGAIN. TALK ABOUT THEM BEING PARANOID ABOUT LOSING MEMBERS. OH AND GUESS WHAT, YOU CAN'T EVEN DELETE A PHOTO ONCE IT HAS BEEN ADDED. AGAIN PARANOID. I'M GOING TO COPY ANDF PASTE THIS ON EVERY REVEIW SITE ON THE INTERNET!
Very poor site. No real people on there. Auto renewal is a real scam, I cancelled my subscription before renewal but they renewed it anyway. Try contacting their customer services, terrible attitude. They say its your fault that you mustn't have done it correctly. I took them to small claims court to get the £77 back. Got a letter from them along with the cheque starting dear sirs! Terrible service. Their site really isn't ipad enabled, it was slow, couldn't use chat and you ended up not bothering with it. Please steer clear.
This is a OK site to join only problem is that it is real hard to cancel your membership with them and they will keep billing you. Other than that the site has a good mixture of of people looking for serious relationship.
Crappy experience. Signed up on the site, spent half an evening filling in account info, looking for appropriate pics to upload etc, paid for a 3 month subscription plan straight up ($70) - only to find out in the morning that my account had been blocked. I reached out to customer service, who told me that it would be best for the match.com community to eliminate my profile - and they referred me to the terms of use, so I would work out myself what I had done wrong. I reread the stupid rules again, unable to understand why I was charged and blocked. Customer service told me this time that there are plenty of scammers on match.com from my part of the world (eastern europe) and that's why it's in the best interests of the "community" to keep me out. Why the f*** charge me and let me register in the first place? I asked specifically which provision of the terms of use i violated - and was told that i need to hire a legal rep in order to sort this out. I was one very angry and helpless ukrainain girl. So, i was refused a refund - but the money - thank god - was returned to my bank account in a couple of days. Never ever am i doing this internet thing again.
Most of the profiles on this site are fake. You will receive lots of "visits" to your profile, "winks" too sometimes as soon as you sign-up for a trial. However you cannot see who these people visiting your profile are until you pay up. Then, it all stops. All this activity is automatically generate and won't be genuine prospective partners.
Yes, Match.com is one of the best dating site and its very user friendly.
I've tested date.com, fitnessingles.com eHarmony.com, cupid.com and Match.com. While not having much success finding the right one yet, I feel match.com makes dating less daungting then any of the other sites. The best thing of match.com is the sheer number of singles using it. The network counts!
Bottomline: match.com is probably the best dating site out there.
They run scams to get you to sign up. I tried a free trial and had lots of messages then when I paid for a subscription I barely received any emails so seems like they gave extra exposure just to reel me in. The site is expensive and I met a real weirdo on it and complained to match.com who say they will look out for you if anything like this happens but they never responded when I reported the guy so it's all just lies.
Did you know that match.com has implemented an automatic renewal system on the basis that many members will, for whatever reason, be not aware of this and find themselves having money taken from their bank account when they did not expect it. Or, many others will also forget to cancel their automatic renewal in the 48 hrs before renewal that they allow you to. Match.com will make no exceptions, once the 48 hr deadline passes, you will not be refunded your money under any circumstances. Clearly this is sharp practise on their part as they could easily send an email to all subscribers whose renewal is due. Is this the kind of dating site you would want to be a member of? I certainly do not and will be deleting my profile shortly and would urge you to do so also. I am just sending this email to members just in case not everyone is aware of match.com's policy.
Answer: I was unable to get a refund but I dispute the transaction and got my money back that way. I said it was because they were not providing the service they claim to offer. If you can dispute with your bank just tell them you didn't authorize the transaction and the company refuses to refund you. Good luck.
Answer: No I would not trust it. There are scammers on there. They will tell you want you want to here. They are from another country. Look for key words such as widoer, contractor, travel, one child only. They will compliment you right off the bat about your smile. Not safe. Try another site.
Answer: Back in the 1980s, strip clubs were pulling all sorts of over charge and fake charge scams and forcing people tp pay. Here in Atlanta a majpr federal case against the GOLD CLUB brought all that to light and alot of changes were made in the industry... I BRING THAT UP BECAUSE... these social sites seem to be attempting the same types of scams and are getting away with it. By U.S. fedeal standars ALL THESE SITES FALL UNDER THE RACKETEERING STATUTE. Unfortunately there is NO enforcement of these laws at this time. Your best option is to dispute the entire charge with your credit card. They may not want to do this because they are seeing so much of it. BE FIRM AND INSIST IT IS A MATTER OF CREDIT FRAUD. Also be sure to indicate that you are filling a consumer notice with the Federal Trade Commision (they have online forms for this to keep a numbers count on how many people are affected by these sorts of things. www.FTC.org). If you have been a good card holder, you shouldnt have any issues except for 1: ALL THESE SITES ARE NOTORIOUS FOR REBILLING/DRAFTING YOUR CREDIT ACCOUNT. You may want to file a COMPROMISED CREDIT CARD CLAIM AT THE TIME OF THE DISPUTE and have your card issuer SEND YOU A REPLACEMENT CARD WITH A NEW CARD NUMBER.
Answer: You will have a hard time getting your money back Terri. The first time I was with them years ago, I forgot the auto renewal and tried to get my money back and they fought me tooth and nail. This time I tried both Ourtime and Match and both experiences were not good though Ourtime was a bit better. I agree with some of the answers here that Match baits you toward the end of your subscription with possible contacts, but since I cannot proof that I have to add that disclaimer. Everything you have run into with your experience I have had with mine.
Answer: You likely signed up for auto-renewal, which Match.com doesn't explicitly tell you out-right that it will auto-renew. You will not likely get a refund back for the month they charged you. However, go to your account's settings and cancel the feature ASAP. You will still have access for the month in question, but at least you will have stopped future withdrawals.
Answer: Give them a call... they always have something to scam people about...
Answer: Cancel the card you used when you joined.
Answer: That is an extra fare item and they charge you each time. Best to do your own searches and replies...
Answer: Too much don't do it!
Answer: I feel the same way Teresa, i have been on the site for 1 year now and cancelled my subscription, but was told it won't officially cancel until May because i waited to late after my initial sign up day, so i got stuck with another year. I am a handsome guy with a lot to offer, but for some reason never really got emails as i expected, i started to think the people profiles were fake or the women i was interested in didn't know a good man if his profiled slapped them in the face, just sayN. 41, recently divorced for little over a year, highly educated, working in my profession, make close to six figures, single, don't cheat, great personality, smart, don't play, and real down to earth... but i guess no one believed it or didn't like my handsome picks... IDK. Confused!
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