MatchReviews 1,220

I was one of the better profiles on match.com and they kept my status as online. Even when I logged out, turned off my phone and computer, disconnected my internet, my friend said I was still online. When I mentioned this in my profile, match.com removed the entire comment about keeping the better profiles online. Sounds like proof enough that match.com is doing this to entice more users to pay and not because there are legitimate people actually online.

PLEASE DO NOT JOIN THIS DATING SITE. I joined and paid by $77 plus, however after realizing that I was being asked constantly to update to read email responses, I realized I had been taken. I am a senior on a fixed income and the enrollment too ALL OF MY SAVINGS. After several requests for a refund, a 'manager' called me back. He was totally unsympathetic and had no compassion or understanding of my situation. STAY AWAY FROM THIS SCAM my friends. Try a free site like PLENTY OF FISH. Namaste.

Don't waste your money. It's a gimmick. The site is full of scammers and Match puts their members at risk for being hacked and having their financial accounts compromised by these scammers. Match does nothing about it, yet it is easy to recognize a scammer's profile if you have been on for a bit.

There should be a law suit against them. They own OK Cupid and Our Time and situation on those sites is the same. Match should hang it's corporate head in shame.

At first I thought I was accepting a discounted membership for a subscription. I quickly learned my membership which I had every intention of cancelling was extended. ($96 total) I called customer service and was told "Subscription fees are NON refundable!" WHAT? VERY SHADY! I asked to speak to a supervisor... no surprise... non available! It seems Marlene, Eralis and Sharalyn were all on break together? I'm then told to call back within 45 minutes? Play phone tag... or whatever because Match.Com doesn't return calls. Then after waiting on hold... I'm told I'll get a partial refund. So, in other words my elevated BP could probably been avoided? All the rep had to do was provide GOOD customer service. Gee... is that so hard? Now I have to spend more of my valuable time trying to get my hard earned money back... that was so underhandedly stolen from me. Not to mention the time it will take on social media to make other innocent customer aware of the shady tactics MATCH.COM uses. THANKS A LOT MATCH.COM for the trickery and horrible customer service.

The site is full of scammers. How can you tell? Well, usually, the scammer will have only one photo posted (sometimes with a child) and he (or she) will be widowed. Their essays are canned as sound really flowery, like they should be on a Hallmark getting card. And, if you do strike up a correspondence, their emails will be loaded with spelling and grammatical errors which is indicative that English is not their first language. And they will always tell you that their account is about to expire and could you email them at joeblowatyahoodotcom. I swear all of there idiot scammers use Yahoo and they ALWAYS spell out their email addresses verbatim. Morons. Also Match does use "dead" profiles to entice people to join. I know someone em who once worked there and was told that this was common practice at Match.

If I could rate them a zero I would.
I recently signed up for match.com after my friends had convinced me to do it. I did the 7 day free trial then saw something for a 6 month subscription. It said $19.99 for 6 months. Then it had $119 (and some change) for the subscription. So I thought I'd be charged $19.99 each month for 6 months. Boy was I wrong they charge you the full price up front. I've called and spoke to at least four people and they said it's a black and white matter, I sent one email, and it's in the terms and conditions they can't refund me. Let's be honest no one reads the terms and conditions (now I will) afterwards I read them and it says nothing about what the representatives are saying unless I'm missing the section. I said I'd take half the money it's not like I used the site for three weeks and decided I didn't want to be charged, I sent one email noticed it was all charged at once and immediately cancelled the subscription, it wasn't even a day be being subscribed and they won't do anything about it. The supervisors are very unprofessional, have no type of compassion, and cut you off when you're talking. I've told them I feel like it's false advertisement that they have $19.99 for 6 months when in reality they don't mean that. The man said it says $119 and I'm entitled to my opinion. It doesn't specify enough if you're being charged the full amount or what. I think that they shouldn't be allowed to say that on their website if that's not what you're truly being charged and specify which amount you're being charged. I'm sure I'm not the only person who thought I'd be charged over a 6 month period. I've contacted my bank and they said once their charges clear my account they'll try to help me dispute it and I hope something can be done.

Do not attend any of the Match Mixers. They are a scam, over priced and never give refunds once they get your money.

I am so angry at the misrepresentation and have written to Match three times only to be told they never give refunds.

Also, I am not impressed with the contact. The pictures are of handsome men that look younger than their years but all either live long distance or to not follow through with a meeting.

This site truly is a rip off!

In short, took someone out from their site and did not even kiss them good night because I knew I was not interested. However, she got mad at me because I did not want to go out again and after multiple hateful texts from her, I also get informed by Match.com that they are blocking my account with no refund. They won't provide me with a reason and even when they try to send links to their policies, they won't open. I find it humorous that Match claims to have some more concerns for their customers welfare and yet, they allow a scorned person to have so much control.

I would strongly advise anyone joining this site to wAtch this Auto Renewal subscription. Even when cancelling I wS stunned to see £60 taken with a claim that I clicked a pop up asking for £9 upgrade which there is no proof. To prove I'm not slamming the company I won't say don't join so it does not effect there money making/business. However I would say do not do a monthly instalment payment scheme as its a rip off. Be Warned.

The idea is that you are paying money for top notch service right? Okcupid is free and operates with a better format. I imagine any other dating site has a better format because Match.com is horribly laid out. On top of that, they are more set on getting your money than actually being a dating site. Figure this out after you bought a membership? Hope you figured it out before sending a message, or NOPE, NO REFUND. So basically, they sell you a $#*! service and then when you quickly realize they have done so they won't refund your money because you used their $#*! service which you wouldn't have known was $#*! till you used it. Then you are stuck with how ever many months you paid for. They are nice enough to cancel your auto renewal though. Let that sink in. "Hey, we are keeping your money even though you are clearly dissatisfied with us on an operations level and what we provide, but I tell you what, we won't automatically take more of your money like we were going to". Shady as $#*!.