MatchReviews 1,220

Match.com
I contacted your customer service twice today, the first call was disconnected, so I thought, the second time when I asked to talk to a supervisor in the USA I was told match.com only has call centers in the Dominican Republic then I was hung up on after requesting to speak with someone from the US. I sighing up for a 1 month trial with match in June after that month I called and canceled, come to find out I've been charged every month since! I feel deceived and stolen from.

I joined match last January with a 3 month subscription. I was under the impression that I would only be paying for three months but I was wrong. I am at fault for not reading the fine print which states that match.com will continue to renew my subscription until I indicate that I want it cancelled. I am also at fault for missing the first charge on my card. They do not send an email or notify you that your subscription is being renewed. When I spoke to the customer service representative about receiving a refund, he confirmed that the last time I had been on the site was in April ( 2 1/2 months after joining) I havn't signed on in the last 6 months because I was under the impression that the 3 months that I had payed for was up. I have subsequently been charged over $150 by match.com when I havn't been using the site. The only thing the CSR could do for me was refund me for one month($20). I wouldn't be surprised if match.com has made millions off of people this way. I can't imagine having to live with myself if I were one of the higher ups deciding to fool their customers. But hey, its business and they will do anything to exploit people and their pocketbooks.

I've tried a ton of free dating apps for a while and toyed with using a paid site to see if the experience would be any better. I registered with Match for free, they'd send regular email matches and I began favouriting them as a free subscriber.

After a couple of months I decided to fork out for a subscription, with the minimum three month commitment. I went to my favourites page to start messaging some people and to my alarm every single one of them wasn't an active user. Obviously Match don't make this clear as a free subscriber. Whether these are genuine former users or fake users Match make up I don't know, but of the active available users were not one was of the calibre I'm interested in dating. Clearly match.com and I have very different values.

Obviously I spoke to customer services the next day. Obviously they flatly refused to refund even part of the $90 I've paid for three months of service I'm not interested in using. Sounds like I'm not the only person who's had this experience. The Better Business Bureau has revoked their accreditation and given the business and F rating because of over 450 unanswered complaints about their billing policies. (Google it: I can't post a link here.)

My advice - search online for a three-day trial offer before you consider giving these people any money. Maybe you'll connect with the people on the site in a way I didn't, but at least you'll know before you hand over any money. Alternatively, get yourself to a bar, start meeting people in real life and spend that $90 you'll have saved on a great night out.

The worst men use Match. I didn't even make it a date. The site give false claims about getting your money back after 6 months but there is specific criteria you must meet to get a refund and then when your account is renewed (without telling you) they refuse to give you your money back if you've sent one email to someone. If you are a serial killer, like bros, men who look 15, are socially awkward or just all around unattractive then match.com is the place for you!

NoStringsAttaxhed.com --I cant believe another site ranked NoStringsAttached.com in the top three sites. The free membership is nothing more than you giving them your info to boost their active member numbers. Heres the meat and potatoes, you cant send or answer messages, you cant view member profiles (to see when they were last active) you cant view member photos, you cant see who viewed your profile! WTF!?! This site has more rules than daycare! Save your money and head over to Gleeden.com which is my next review!

I followed all of the site's regulations and the site's "administrators" blocked me from use. The website disclaimer reads that they can terminate your membership at any time without a refund, but when I asked why I was blocked, their explanation was, "We believe this action to be in the best interests of our community." I posted nothing inappropriate and I used real photos that were approved by the "administrators." The Match.com fees are outrageously high and clearly they have no interest in maintaining any kind of customer loyalty. With hundreds of competitors out there, my suggestion is to avoid Match.com.

Match never refunds! They will take your money and run. Credit card companies won't help you either. Yes there are real people on the site. There are many fakes or unregistered so you can't even really contact them. I canceled my subscription but still had to wait 41 days until it was over. During this time I never got more email and winks then during any other time that I was on the site. Think they were generated by match. After my subscription was over I still received emails, winks, and matches like I never canceled my account. So I went back to my page to see why I was still getting all this. I was looking through my profile when I got a email from Match that they were thankful I renewed my subscription. I was like what? Then I instantly tried to cancel but every form of contact I tried to Match said it was not working. There was no way for me to contact them. I quickly called my credit card company and they said I couldn't my charge because it hadn't gone through! Which is another topic MBNA credit cards suck! Matches contact finally came back on two days later. I sent many a email and kept asking question to get refund. They stay with same line. Match does not refund! So I will cancel my credit card in hopes that credit card companies maybe get the picture that these kind of charges should not be excepted from companies such as this.

IF ANYONE IS CONSIDERING GOING ON MATCH.COM, DON'T.
It is the worst company. I didn't want to renew my subscription and when the time was up it charged my card on file the full amount and I did not even realize till it was too late. I called and was told they don't give refunds. This is how they make money. I am certain I cancelled my subscription in time but was still charged. I have cancelled it again and will now contact my bank to make sure it doesn't happen again. I will never use this company again and make sure I let others know there are better sites then match.com

I receive an email saying I could sign up for a 72 hour free trial with all emailing privileges and then would be billed afterwards if I didn't cancel. I sign up and send out an email and I'm billed thru Paypal for a 3 month subscription. I contact Match.com and they say I had automatic billing turned on and they turned it off, but would not refund me for the 3 months that I was just charged for. I explain how it was supposed to be a 72 hour free trial, and they say they don't issue refunds. I'm now disputing the charge with Paypal, but wanted to get it out there what a fraud they are!

Since writing this, Paypal did credit me the amount charged after disputing the charge with them. Love Paypal, hate match.com

Essentially. The odds are stacked against you if you are a guy as most of the users are male. The only way it works is if you are in the top 5% of looks. Girls on there get bombarded by emails and then they get such a big head that they then think they are entitled to nothing short of Ryan Gosling or Hugh Jackman. I have been on and off for two years and I still see girls on there who have been users for two years.

And other reviews about bombarding you with likes to lure you back in once you cancel is dead on. Just a scam. Save your money.

Hideous piece of antiquated cr*p.

Won't allow you to delete your profile once you've been sucked through their maze of sales pitches. When you finally get to 'see' the photos of existing members it feels like you've traveled back in time 10 years, that's how old and dated the photos look.

An unmitigated train wreck that's just clutching to desperate measures as apps like Tinder and Grindr take over.

Thank god I didn't give them credit card info as I read it's living hell to get free from their overcharging, etc. JUST STAY AWAY FROM HIS HELLHOLE.

I started out being honest about being a single mom of 4. I consider myself to be a pretty girl. I did get a lot of views but the only "winks" I had were from freaky older guys that were not my preference. I sent emails to a few guys I was matched with and never had a response. Then I decided to test if it was the fact that I was a single mom so I changed my summary and left that out... sure enough within minutes I had all kinds of winks and messages. These guys are looking for hot girls with no kids... good luck to them! Welcome to the real world!

Now, I have tried this site 2 rounds for a total of a year. They need to give you a heads up when you are about to auto-renew and spend $$$ but they don't. So keep an eye and put on your calendar so you can cancel before they take money from your account. With that said, I am an attractive, professional and haven't found many matches when I searched. Even the daily matches the send you - there are 11 and 3+ have no pictures. They need to hone their filters for a better user experience.