MatchReviews 1,220

Unfortunately I have to give match a 1 because they don't have a lower score. Ladies beware! I had a profile up for 3 weeks and in that time I was stalked by three creepy men and scammed by two others. Luckily I'm not that gullible but there are those that are under the misconception that this site is safe and secure WRONG!. Then when I tried to get a refund because I was not going to put up with this anymore, I was denied, even though I was not any where near the deadline. Try and speak to a supervisor, Ha, not a chance. Poor business practice and they don't care about their clients!

I met someone on Match the first week. He was the only man I corresponded with. Within a matter of days he asked for money. He was reported immediately to Match. I called Match requesting my money back. The agent I spoke with said he saw no record of my complaint. However, I received an acknowledgment from Match. Then I was told they NEVER refund money. If that's why I was calling he would hang up because I could not speak with a supervisor. Remember that with Match it's all about the money and not about you or your safety.

I guess Match.com is unable to compete with the newer dating sites because they have now become a complete scam. I signed up for the trial, hated it. Nothing but unattractive people on there. Before the end of that month I cancelled my subscription per THEIR site guidelines, well they did not stop taking the $37.00 out of my account. I submitted ANOTHER request asking them to stop. Still wouldn't stop taking my money, from September until February I was STILL paying for this service. So I called my bank and had them block it. I lost my debit card and got a new one, it is now March, they are STILL taking my money. I called customer service and was told that once I got a new debit card that AUTOMATICALLY reinstated me for the subscription. They saw that I requested it to be cancelled 7 months ago, and REFUSED to give me ANY money back. They also somehow got ahold of my new debit card number and have just been helping themselves to my money. STAY AWAY FROM THIS SITE! Total SCAM!

In the last 30 years, I have never had a breech in security on any site I have ever used. This is very dissatisfying on how the match customer service team handled the situation. The fact that someone was able to hack into my account with all my information out there and acting like its not okay by saying "its okay we reset your account and you can still use it". The fact of the matter is, I don't want to use this site ever and will tell everyone I know to not sign up for it. Customer service was poor, management is even more poor. When I requested to talk to a supervisor or manager or how it would be handled with my information out there on my profile, the answer was "well we reset it and you cannot get a refund but feel free to continue to use it For another month." I'll tell everyone to never use this site. I asked for a refund too due to the inconvenience to have to change my password everywhere and they said they don't do refunds and acted like getting hacked is a normal thing and nothing they could do. Do not use match!

I have been on Match.com several times and have been disappointed both times. This dating site, purportedly the largest of it's kind, is not inexpensive and does not allow someone to purchase a monthly membership--only three months or more. Yes, I am quite picky about my dating choices but many of the women on here are equally or more so, particularly in the matter of "financial security." I frequently saw many women's ads that requested men to have incomes of 150k plus! I never actually dated any women on Match because I encountered same old problem--not interested in women who sent me winks and never heard back from women that I was interested in. But my BIGGEST beef with the site and one that makes me suspect that Match is almost a scam was this--while a member I would go for long periods of no activity whatsoever. The moment my membership expired I was bombarded with winks and supposed messages from women. This really ticked me off to the point where I unsubscribed Match and will not have anything to do with them again!

I tried match.com on 2015 for 3 months and canceled it. I canceled the email account I used for it. Now after more than a year later I realized that they are still charging me. I called the customer service and tell them that I have not even log on the their sit after the 3 month. No, they won't check. They won't give me the manager's name, number or any contect information. Most arrogant and enraging. Don't have to say that I didn't get a date during that 3 months. Rotten business.

I had a free profile on Match for months and decided to try a paid subscription. Within days my profile was hacked and my profile was changed, moved from man seeking women to woman seeking women and a strange woman's picture was put up. I moved the profile to hidden and tried to change my password but couldn't. I e-mailed Match to try to get this resolved and they terminated my account. When I asked why they simply said that I would need a court order to find out, or tough we're not telling you. They claimed that I would get a full refund but I will believe that when I see it. They clearly don't care at all about paying customers unless they are stealing their money.