MatchReviews 1,220

The men there NEVER answer. If they happen to answer run because they are stalkers or African scam artists. I was approached by all the wrong men. You can specify if something totally turns you off so you get matched with smokers, drinkers, whatever. They were all matched with me. Not worth the money. By the way, full disclosure... I was kicked off the site. I have no idea why. They didn't tell me. They just said I did something wrong and they were terminating my account and refunding my money. So, if you want a refund piss someone off. Lol

His name is kjdlittlebug. Alan G. Edmondson. Age 58 Wallaceburg, Ontario, Canada. I transferred money from his business account to 2 banks with different beneficiaries. I'm not sure if it's a money laundering scam. He said he was working on an oil rig in Seattle. His company name is Bluescope Construction and he said he was Hungarian, widower, and had a daughter and 2 grandchildren in Tennessee where he supposedly also had a house.

Please will all people with complaints forward their concerns here: *******@kdfwfox4.com
If we can provide enough interest in this story, we can have this Dallas news agency make this company ANSWER for their clever little games! Please fill out an online form for the TX Attorney General: http://txoag.force.com/CPDOnlineForm. I was a paying customer who called in to cancel. I was charged a renewal fee despite cancelling. I called in to dispute with Match.com who called me a liar and told me he would not refund me. He then told me that not only will they keep my money, they will block my access to the site. Basically, they are telling me to my face they are hustling me. They wrote into my credit card they will not refund me. I called into Match.com again and found out I was charged a 2nd renewal fee! I told them this is fraud and they cannot accept money and not provide services. I was told they were still "investigating" my dispute. It's time to make this company answer for their behavior. Customer service goes a long way.

They could care less too! Same as so many other reviews here. Someone got into my account changed my information and charged things on my credit card. I have been trying to get help but you will spend hours talking to some people from India. So many fraudulent and fake profiles. Models who you know are fake with hidden profiles after they send you all these winks and alerts. SAVE YOUR MONEY AND PROTECT YOUR PRIVACY< GO ELSEWHERE

Account crashed re logged in and was billed again new account was closed. Old account went the 6 months and was canceled. Match has been billing me for the bad account for the last two years for a closed account with no access. I finely cough it called them for the new charges posted to my account. They said so sorry but you pay the 119.94 and we will cancel the account in 6 mounts for you... Out of the country people reading a script no other numbers to contact

I discovered my match.com account was hacked when I could not log in to my account. I asked a friend who is also a match user to see if she could find my profile. She found 'my' profile: the pictures and city were the same, but the user name had been changed. It was quite disturbing to see my image on a dating website with another persons name underneath, but no idea how or why the account was hacked (or what messages were being sent from 'my' account).

I contacted match to say that my account had been hacked and that I was not able to access it. Customer care responded to say that the email address I was using to log in (my gmail address, the one I used when I set up my profile) was not the one linked with the account. They told me that my account was linked to a mail.com address, not a gmail.com address. They advised that I try to log in again using the mail.com domain.

I replied that I do not have a mail.com address. Whomever or whatever hacked the account changed the email address to an email address very similar to my own. It was only after I phoned customer care that I was able to convince them that someone had got into my account, then changed the email address. But even then, the agent had a hard time locating my account using my gmail address. I had to explain in several different ways that this was because the email address linked to the compromised account had been changed by someone (or robot?) unknown to me.

Finally, match assured me that my subscription is cancelled and the profile will be removed. After hearing others' problems with subscriptions, I will monitor my bank account to make sure no further payments are taken.

I have since discovered that others have had very similar things happen, and this is something that match has been made aware of. Yet, when I contacted them to say my account had been compromised, they acted like it was simply my mistake for trying to use the wrong email address to log in. Perhaps the customer care agents I spoke to genuinely didn't understand the situation. But it appears that match.com is aware of the security faults with its site, yet is not doing enough to introduce stronger measures to keep data secure.

They banned my account after one day of using it because they somehow gained the impression I wasn't single. Why would I be using this site if I wasn't single? Furthermore, what possibly gave them this impression after a single day of use? I'm single and yet they inexplicably banned my account because they think I'm married or something? Seriously? Avoid this service! They will ban you and steal your information for whatever nefarious use they have planned. I wouldn't trust this company, they have become beyond sketchy.

Match was charging two accounts of mine and refused to credit the account that was completely inactive. I admit I started two accounts and did not watch out that they were charging me. They charged me 250 dollars per year for 3 years when I had no access to the account. They refused to allow me to talk to a supervisor and said they had no ability to refund the account. I am a single mother and a doctor and did not have the time to follow these charges and in spite of them admitting they were double charging me, they would not refund a penny. I will find ANY other way of meeting people

Just coming to the end of a 6 month subscription, doubt they would ever publish a review done actually on their site from me... After 6 months, yielded zero dates, very little contact with anyone, but hell that is just the way it is I guess, once you fall over the 50 hill pretty much burnt up I guess...

As for the site, where to start, the first is the review and reject process for profiles, even though I never use profanity, abusive, obscene or unsuitable language, nor add any links phone numbers or infringe any of their 'rules', had quite a job to add a profile description.

Then of course there is the continuous advertising, buy this add on, buy this add on, then the bull$#*! with Match Affinity, it would appear even handing over money, you get a service hell bent on trying to sell you more services. End result, avoid, may well work for some, but the site is dreadful, it used to be good, used this site before it got bought out and crammed full of crap, this time round it fails to deliver on so many levels, leaves you with a sense of huge disappointment... Had way more fun for free on PoF (same owners), which whilst it also tries to up sell you all the time, it has a more relaxed attitude, if this is the future of dating, then maybe I will just get back into sailing and meeting real people, over a real beer...

Seen the commercials on TV all the time so I figured I'd see what the hype was all about. I ordered one month subscription and it was like tossing my money in the toilet and flushing it. So far in the 3 weeks I've been a paid member I got less then 20 views. It's as if the only active members are spammers and scammers. I also hate how you can't use certain pictures as your default photo. Just stupid. What am I paying for here? This site is just worthless garbage and support will NEVER email you back. Funny thing is I did a sample test to see how many views a woman would get (without photo) and I got over 100 views in less then two days yet I can't even get to 20 views in 3 weeks. This site is just messed up. Go elsewhere if you are a male.