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Matalan

1.5

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Matalan Reviews Summary

Matalan is a UK-based family retailer offering great value products for women, men, kids, and home. They provide the latest seasonal looks and homeware.

This summary is generated by AI, based on text from customer reviews

service
15
value
13
shipping
11
returns
9
quality
10

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow laura s.
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Good and bad
April 7, 2015

I rang the bulwell branch store today about a click and collect item that i needed & spoke to a girl called tiffany who was lovely & extremely helpful, had great customer service, the same cant be said for the lady that served me the order, the security man shouted her (ange) and i signed 4them & i said to the security man iv got like 12mins till i have to be somewhere in a nice enough way & she said yes hes going to get them now in aslight abrupt way, i didnt like her manner at all, she has not got any customer service skills

Date of experience: April 7, 2015
GB
14 reviews
26 helpful votes
Follow Junah B.
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I have a super cute dress and got so many compliments already. It's very comfortable too, I like the high neck line (hides my cleavage, which is nice to do sometimes while still rocking a cute dress) and the wide arm holes are great, it doesn't cut in to my armpits like many dresses do. I might just buy another one as a back up because I will likely wear this first one out and this is true love!

Date of experience: May 29, 2014
Germany
14 reviews
36 helpful votes
Follow Irene M.
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I ordered it a size too small (I always do that YIKES) but hey that's more reason for me to lose more weight. LOL! The jacket itself is very cute. I love it!

Date of experience: May 25, 2014
Hong Kong
14 reviews
46 helpful votes
Follow Litzy B.
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I had a dress from matalan, beautiful one, exactly as pictured. Length was great. Fabric was great. Can t say enough about it except it did run a bit big for I'm a petite lady. Shop around ladies!;-)

Date of experience: May 18, 2014
GB
8 reviews
15 helpful votes
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Passionately would advise everyone to avoid this company. Go to Primark or H&M instead. Matalan products are inferior the management team is useless and the website looks like it was created by a 3 year old.

Date of experience: October 17, 2013