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MassageExchange

2.9

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MassageExchange Reviews Summary

The company's reputation is mixed, with notable strengths in its user-friendly website design and the potential for meaningful connections among massage enthusiasts. Many users appreciate the platform's ability to facilitate exchanges and the community aspect it fosters. However, significant concerns arise regarding the high subscription costs, limited member engagement, and the prevalence of inactive or fake profiles, which hinder effective communication. Additionally, customer service has been criticized for its lack of professionalism and responsiveness. Overall, while the concept is promising, improvements in user experience and support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
16
returns
2
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

GB
1 review
3 helpful votes
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I have been a member of this site for over 4 years, and have met many genuinely lovely people from here, who are all interested in the same thing. Meeting up to exchange a relaxing massage.

It's a safe space that allows you to get in touch with like minded people.

Would recommend it. 5 stars

Date of experience: November 14, 2017
GB
1 review
0 helpful votes
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Great value for money
November 10, 2017

I have been a member of Massage Exchange for some time now. The site is laid out well. Have quite a lot of success in meeting over members too. Well worth a look at yourself.

Date of experience: November 10, 2017
Pennsylvania
1 review
1 helpful vote
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I have been a member for several years and have had lots of fun and relaxing massage exchanges with some great guys.

Date of experience: October 24, 2017
GB
1 review
0 helpful votes
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Member since 2011 Massage Exchange has enabled me to extend my experience, knowledge and skills. I been able to meet some interesting people that I would not otherwise had the opportunity due to my busy shedule.

Date of experience: October 20, 2017
Australia
1 review
17 helpful votes
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Very Expensive Site
September 30, 2017

Very expensive site for what you get. Many times you receive emails and after you reply your reply is unread because the massage exchange site wants more money. I will not be renewing my subscription after it expires. I would not recommend the massage exchange wedsite to anyone.

Date of experience: September 30, 2017
Ken G. — MassageExchange Rep
over a year old

A subscription is all that's necessary to communicate. The comment about "wanting more money" makes no sense since there's nothing else needed beyond a subscription. Member should contact our support staff to receive assistance.

GB
7 reviews
18 helpful votes
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As my title says really,, the benefit does not out weigh the cost,- in my experience.
Maybe they need to look at lowering the cost and increasing membership,,

Date of experience: June 20, 2017
Michigan
1 review
10 helpful votes
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Poor Service -
June 7, 2017

I have been a member for a month and no partners for exchange as most of the ads months old and only one potential partner and she is 70 miles away and not available. Maybe some areas with more interest but not in Lansing, Michigan area

Date of experience: June 7, 2017
Ken G. — MassageExchange Rep
over a year old

Searching is 100% Free, so members may decide before they buy. All members, including free members, may search our entire member database. All matches near you matching your search criteria will be displayed, along with the member's last active date. Free members may, therefore, make an informed decision about upgrading. If there are few people near you, don't buy a membership! See what over 10,000 of our members think here: https://www.massageexchange.com/reviews/view.asp

Arizona
1 review
19 helpful votes
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Not good, noebody response
December 8, 2015

In 3 years only about 5 massages, a waste of money for me. It could be my fault, but for me no more.

Date of experience: December 8, 2015
GB
1 review
17 helpful votes
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Don't waste your money
September 19, 2015

Been a gold member for 3 months total waste of my money, e, mailed a lot of members & they don't reply back, won't be renewing my mambership.

Date of experience: September 19, 2015
Ken G. — MassageExchange Rep
over a year old

We offer a Guarantee. If you've been unsuccessful, contact our support staff.

Washington
1 review
7 helpful votes
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Have been a paying Gold member for 3yrs now. I enjoy because it connects me w/ like-minded MT's in my area... If you just go w/ any body for an exchange, however, it is REALLY a crap-shoot as to what yer gonna get, more often than not it'll NOT be a good experience. Being fully trained & licensed, here, I've learned to look@ the "Experience" section of profiles & whether or not someone has attended school or rcv'd training. Those folk are more bankable to a good experience!

Date of experience: July 29, 2015
GB
1 review
3 helpful votes
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Free Massage for Life!
July 26, 2015

As a qualified massage therapist, I find that MassageExchange is by far the best way to meet other massage therapists who wish to exchange massage without payment. It is also a good way to find unqualified massage enthusiasts who wish to practice their skills. The site is very user-friendly, and the staff are extremely helpful and efficient. I get a weekly summary showing members who have viewed my profile, and I get a weekly email showing new members who live near me. In the last few years I have met so many interesting people through this site, some of whom are now good friends who meet me for regular massage exchange in my home.

Date of experience: July 25, 2015
Virginia
1 review
2 helpful votes
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Exchange with dedicated guys
July 24, 2015

Each exchange I've had has been a great experience. I've learned from each man even when they did not have professional training. It takes some time to get used to how the site works but overall it's been good. Still run into guys who never respond to first email contacts for some reason. I always respond even when I don't want to pursue an exchange with a particular man.

Date of experience: July 23, 2015
Louisiana
1 review
0 helpful votes
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Perfect and safe for Massage
July 20, 2015

I feel much more comfortable finding a massage partner at massageexchange than using other methods. The people I've met have all been very nice and I felt very safe.

Date of experience: July 20, 2015
Australia
1 review
6 helpful votes
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Terrific Find!
July 20, 2015

I found MassageExchange by accident. I have been a member for over two years now. As a keen enthusiast and student of massage for many years it is a great way to develop skills and learn from others. I have had no problems on the site and have found most users to be genuine lovers of massage as well. I would recommend a membership, the cost of which is easily made up for with the number of great and free massage exchanges I have had

Date of experience: July 19, 2015
Australia
1 review
17 helpful votes
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A lot for a little
July 19, 2015

The site forces you in to paying to really get anywhere. If it was a more modest fee I wouldn't mind, but what you pay for what you get doesn't add up to value.

Date of experience: July 19, 2015
Kentucky
2 reviews
2 helpful votes
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Great for all Massage Enthusiast
July 19, 2015

This site is great for those who enjoy massage. I usually average at least one massage exchange a week. I have learned that everyone has their own techniques when giving massages and have learned several that I now incorporate into my own massages. Sometimes you need to be proactive in contacting people and coordinating schedules but patience is usually rewarded. Some are better than others but all have been good. No bad experiences and have met some really nice and interesting people. I have found that it is important to be fairly specific in your profile. Some do use this site as a "hook up" site but be clear with your boundaries and it is not a problem.

Date of experience: July 19, 2015
GB
1 review
0 helpful votes
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Many Friends
July 20, 2015

I found the site excellent and have made many massage friends, some very capable.

Date of experience: July 19, 2015
GB
1 review
7 helpful votes
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Awesome website, rubbish members
July 18, 2015

This website is amazing! The idea of connecting people for unpaid massages cannot be matched. Unfortunately people found another use of this website as finding a partner for mutual touch, even sexual activities. And hence more than 90% of the members are males, gay people are among them more than you think. I personally meet +100 males and 4 females in just a few months of my subscription and got great massages but not many good enough to make it up for the bad ones that I got. Suddenly, most of the male members from here are looking to meet another male and experience mutual touching or sex related activities which spoils the meaning of a massage. Also a lot of lying about the age and weight, even fake pictures or very old.

Date of experience: July 18, 2015
Arizona
1 review
3 helpful votes
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I have met and exchanged massages with well over two dozen people I have met through massageexchange.com, both locally and as I traveled. The site is helpful, respectful and protective of its members. While any site, one needs to be cautious about whom you meet, I have found primarily good, down to earth, genuine people here--very few flakes to deal with. I have tried several other sites designed to help people meet for massage exchanges, etc. and this is the only one that I actually had luck with, met real people, enjoyed myself but felt fairly safe too. I would highly recommend this site for those into meeting others for learning and exchanging massage.

Date of experience: July 18, 2015
Virginia
1 review
0 helpful votes
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A good experience overall
July 18, 2015

I've been a member of MassageExchange for the past 10 years. I haven't always been active but when I have I've met some great people and exchanged many massages. Like any site it takes an effort to make contact and the time to meet. The user interface is intuitive and provides helpful email based notifications. There are a number of users that are not active so you don't always get your emails read or responded to. I have a passion for massage and plan to get my certification later this year. I've learned from several of the members and have established a few long time friendships.

Date of experience: July 18, 2015

From the business

MassageExchange.com is a community of bodyworkers, bodywork students, and massage enthusiasts to network, practice, explore new bodywork modalities, and exchange massage and other bodyworks for free. Now with nearly 200,000 members and growing rapidly.


massageexchange.com
Los Altos, CA, United States