Marine Part DepotReviews 43

You can't get worse customer service. No Response to multiple emails, texts or phone calls. Can't leave a message, Had to file complaint with Bank for refund.

I ordered two ss cleats 5 jul18.

Did not receive any shipping updates so I started sending e mails.

Then read reviews and figured I was screwed.
19th July 18, parts arrived as ordered to my address in Canada.
Thanks.

Lots of concern could have been alleviated by shipping info.

Peter

Wish I had looked into this company before ordering. Ordered in May, charged my credit card, got tracking number then nothing, zero, zip, nada. Thankfully small order. Have submitted dispute with my credit card. Buyer beware!

This company is a rip off. Government should shut them down. Placed an order for $70.00. Never received. Will not answer phone email or fax.

Ordered part from them 18 months ago. Credit card charged promptly. They haven't responded to phone calls or emails since.

ORDERED PARTS A WEEK AGO, 3 DAY DELIVERY, STILL NO PARTS. STAMPS.COM SHOWS THEY ARE STILL WAITING FOR PARTS TO BE DELIVERED TO THEM.
I WILL BE STOPPING PAYMENT ON MY VISA, HOPEFULLY I CAN GET THE MONEY BACK.
IF I COULD GIVE NO STARS I WOULD

I ordered $65 worth of parts over 3 months ago. Still no parts have arrived. I have left multiple messages on their voicemail and sent multiple emails to them. Stay Away from marinepartdepot.com! This website is a total scam.

Place your order, pay, they bill you and then nothing: no one answers the phone. Voice message box full. No response to emails.

I placed an order with them and it was mostly hassle free. Placed a second smaller order and all I got was a confirmation for USPS and never got anything. I called and emailed them and they won't reply.

However this is not over, I WILL pursue this guy and get him to talk to me. Once I have all his contact info I will post it online.

They billed it me out.and went as far as to get a tracking number in order to get paid from pay pal. But have not shipped nothing. Should have read the review first. I am not the first... BEWARE

Returned a part and can't get refund. They do not answer calls or emails. Stay clear of this outfit...

1st order of $30 was great. 2nd order of around $200 was partially wrong. They sent the right number of parts but a handfull were not what I ordered. After 3 months of weekly phone calls and emails (all friendly), they finally replied and made it right. If you like to gamble and are willing to spend a LOT of time if they mess up, then you can enjoy some great prices.

I concur with previous reviewers: Use your credit card! This usually limits your liability to $50.00 and you will be able to recoup your funds (since you never will receive the merchandise). I have done a few hundred $ with this "firm" and had to claim refunds on about half of the items. You'll notice that there is no Pay-Pal option on their site... and for good reason! My advice... pay more and get something for your money.

Do not buy from these crooks! Will not return phone calls or numerous e-mails! Most of time mailbox is full. Debited account for parts and never got them. I guess they fell into a big black hole... If you buy here, better use credit card or pay-pal so you will have recourse. Best to skip these idiots! My order #yhst**************1828 if they want to make it right!

Sent the wrong item and charged me too much for it. Won't return emails or voice mail. Clearly dishonest... voice mail box was full the last time I tried. Stay clear of this company! The cheap prices aren't worth it. I was scammed for $20, but many more people have been scammed for far more. Read the reviews!