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MakeYourOwnJeans

makeyourownjeans.com
casual men, womenAge 26-45, 46-60
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From the business

Tailor made custom jeans, suits & leathers, MakeYourOwnJeans is the leader in providing custom clothing for Men and Women!


Clothing item from MakeYourOwnJeansFashion apparel by MakeYourOwnJeansMerchandise from MakeYourOwnJeans clothing lineMakeYourOwnJeans fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 26-45, 46-60

Shipping

Shipping Cost: $20
Free Shipping: no
Shipped From: India

Returns

Return Policy: no returns
Restocking Fees: no
Refund Policy: no returns for refunds

Sustainability

Recycling Program: no

Product

Style: casual
Body Fit: regular, plus size, petite & short
Available Sizes: Men's (Custom), Women's (Custom)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate MakeYourOwnJeans?
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MakeYourOwnJeans Reviews Summary

MakeYourOwnJeans has a rating of 4.2 stars from 812 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MakeYourOwnJeans most frequently mention good quality, second pair and long time. MakeYourOwnJeans ranks 2nd among Jeans sites.

service
97
value
135
shipping
135
quality
274
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2,743 reviews

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New Jersey
2 reviews
1 helpful vote
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Perfect
February 26, 2019

There is a phrase in golf called "dead solid perfect" to describe the most perfectly satisfyingly shot you could possibly make. That is how I would describe the jeans I just received and put on. To all the peeps who leave bad reviews, I must say that MYOJ relies on the accuracy and precision of your instructions. So take care to communicate correctly and you will be rewarded with splendid custom clothing at an extremely low price point.

Cheers!

Date of experience: February 25, 2019
NL
1 review
6 helpful votes
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First time order after my previous tailor retired. I used my standard measurements, which however resulted in a very poor fit, to the point where I will never wear the jeans I got. Fortunately MakeYourOwnJeans offered a fit guarantee, so I took the poor fitting jeans as a reference for corrected measurements. However, then I was informed that I had not order a 'fit guarantee' product (this was not at all clear from the website when I ordered), so the best they could do was offer a 50% discount on the second pair. That would mean that I have to pay 150% of a price that was not even low to start with, and then hope the second pair would fit. After reading the many poor reviews here I decided to take my loss and avoid this website forever.

I would recommend to MakeYourOwnJeans to really crank up the customer service, particularly for first time customers, because if they would have sent me a second pair with good fit, I would have ordered many more.

Date of experience: February 16, 2019
New York
7 reviews
13 helpful votes
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Nope. Nu uh... no.
February 1, 2019

I was excited. An optimist by nature, now 80 bucks broker... lol. I didn't read the return policy, even if they mess up, which they did, the buyer is responsible for the return shipping so they can correct THEIR mistake. *face palm* oh if I had a time machine... I do not recommend ordering from ANY online custom site based in India with a horrible customer service reputation! So does anyone want to buy a pair of hideous mom jeans. That seems like an oxymoron. In all seriousness, they made the waist 2 inches smaller. I can't button them. I'm going to take them to my tailor and see if they can add the 2 inches, and then I am turning them into a denim skirt. Making lemonade. Or Denimade. Don't waste your money. American Eagle, Top shop, Asos even Mango have very reasonable prices and great jeans with excellent return policies. Please don't give another DIME to these bad business people. I wonder if all of the good reviews are paid for or fake... I want to be mad... I am... but I am a big girl... I took a chance and it didn't work out. Buyer beware!

Date of experience: January 31, 2019
Canada
1 review
5 helpful votes
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I bought 3 pair of jeans using the exact same measurements. The first fit great, the second not even close, the 3rd are M. I. A. Buyer beware, the fitment guarantee is worthless

Date of experience: January 28, 2019
India
2 reviews
2 helpful votes
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I ordered the 08-5 leather cargo jeans for bike riding. I got them after two weeks as per their timeframe. The leather cargo was custom made per my measurements that I sent in. I ordered them with zippers at the bottom and a quilted liner and I could not be happier with my purchase. I took my ride out this AM and it was chilling outside but they were extremely comfortable and warm. I highly recommend makeyourownjeans.com company for their quality products, super customer service, and prompt shipping to the US. I will surely be doing business with them again.

Date of experience: January 7, 2019
GB
1 review
0 helpful votes
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I've bought 3 jackets - the tailors followed my preferences to the letter & I've been delighted with the results. Using this service has meant I can obtain the item I want that just isn't available on the U. K. high street. Good quality fabric, style & fit every time. The only negative is having to use Paypal.

Date of experience: December 20, 2018
Canada
1 review
3 helpful votes
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I wanted to buy a pair of pants that would sit low. I requested an outseam which is shorter them my favorite pair of jeans. Instead I received a pair of pants with 2.25 longer outseam. The pants were too long from the day I received them. However they measured the inseam correctly. First they said that it has to do with stretching. Then they told me to measure my pants more carefully next time. They have a quality check paper that says the outseam is the correct length, but they are lying. The measurements have a 2% variance and the pants are longer then the length with the variance.
Don't buy your pants here.

Date of experience: November 30, 2018
India
2 reviews
1 helpful vote
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Good Leather Jackets
November 25, 2018

I would highly recommend using this company for leather jackets as i recently made my first order for a custom leather jacket and I love it! It fits just great, looks even fab, and feels like a quality piece of clothing that I will have for years to come. They even delivered it fast to me as I had informed them to send it to me very soon. I have already suggested this company to many of my friends. I think if we measure it as explained the fit is just the way we want. Will be definitely buying more from makeyourownjeans.

Date of experience: November 24, 2018
GB
1 review
4 helpful votes
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Stay away criminals
November 21, 2018

Items not as shown online. Poor quality bad fitting and disgusting customer service. Stay away from these criminals they robbed me of £80.

Date of experience: November 21, 2018
California
1 review
4 helpful votes
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Don't Do It, Stay Away
November 9, 2018

Sent me the wrong jean color, it smelled like a sewer, had animal hair on it. Was polite to the sales rep, got horrible, dismissive attitude. Spent a month trying to get her to see it was incorrect. Finally had to create a photoshop color code to prove to her they screwed it up. FINALLY, she agreed to return and redo. I had to pay to send back. The second pair shows up: smell fine, still off color, yellow marker all inside the jeans and bled everywhere. Impossible "quality control" could miss that unless it was intentional or there really is no quality control. I am beginning the return process to see if I can get my money back before I send these back. Horrible experience with a company.

Date of experience: November 8, 2018
Colorado
2 reviews
4 helpful votes
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Prices are good. I have jeans and corduroy pants made. Once I got my measurements right, I just reorder. Always made exactly the way I want. The jean material I order is stretchy and not heavy like traditional jeans, which is what I like. It is so nice to finally have pants that fit me. I have long legs and narrow hips so it is rare to find pants in the store that fit. This is the only way I buy my pants now. **The key is getting your measurements correct, so that part is the customer's responsibility.

Date of experience: November 2, 2018
District of Columbia
1 review
3 helpful votes
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Horrible Jeans Material
October 24, 2018

The jeans material here is like some kind of fake jean material I have never seen in my life. I will not wear these. It also has a strong chemical smell.

I tried ordering some made to measure jeans from iTailor next and they were real jean material at least and much better, however the top button popped off the jeans after a while, so still lacking in quality.

I think this same company makes leather clothing as well and I have no idea if that is any good, but if all their jeans are like this they should shut down the jeans business and focus on the leather.

Date of experience: October 24, 2018
Colorado
1 review
0 helpful votes
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They fit great.
October 2, 2018

It was my first time ordering anything custom made and boy I'm impressed. My jeans fit GREAT!. Hopefully they will last cause they are a tad expensive. 79 bucks plus 10 bucks shipping. With that said I'm happy with the purchase. Shipping was like 2 weeks not bad at all.

Date of experience: October 1, 2018
Australia
1 review
5 helpful votes
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I had bought jeans from them before that were excellent fitting but my third purchase were too tight. I knew I had put on weight and blamed myself.

I then ordered a Dean Winchester leather jacket in XL size (one size larger than my normal fit as they recommend when you are buying). The size that arrived was a small M (see the photo).

But worse than that, the jacket was approximately four inches shorter than the photo they sell it with, really more of a bomber jacket than a coat (see the second coat photo from their website).

I wrote to them with detailed measurements (including measurements of store bought coats) and they asked me to send photos. I did.

Their response was that the coat was perfectly cut and they could not be expected to conform to international sizes and I should have checked the size before ordering. Their website does not include any measurements for what they call "ready size" and so that was not possible.

Despite several attempts by me to get them to accept responsibility, they claimed that it was all my fault and that if I wanted a better fit I could order a new coat at my cost. They did not offer any compromise.

They steadfastly refused to respond to my questions on the difference between the design photo and what they sent me.

My advice? Don't bother with Make Your Own Jeans. They don't care about customers, they do not accept responsibility for their mistakes and they do not accept returns.

Date of experience: September 26, 2018
GB
1 review
4 helpful votes
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BEWARE
September 7, 2018

If you order a jacket, be prepared for it turn up a completely different colour than the image on the website. THEN, have absolutely ZERO reply from their support team - There is NO customer services, nor ANYONE who will respond to your questions or e-mails. Disgusting that they simply don't care about anything once they've taken your money. - DONT BOTHER

Date of experience: September 7, 2018
New York
1 review
7 helpful votes
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From the looks of it I probably won't be getting my money back for the worlds worst pair of jeans. I measured everything exactly the way they told me to and the fit of these jeans couldn't be more off. I have zero experience sewing and I could have made these. I'm usually better at reading reviews (which from the looks are all around low) for this kind of crap before buying it and I just had a brain fart. Back to the drawing board for how to get jeans that fit me I guess. Seriously, save yourself a lot of money and irritation and pass on this company. So upset right now.

Date of experience: August 18, 2018
Florida
3 reviews
0 helpful votes
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This is my first time customizing clothes--I literally ran a tape measurer over an existing pair of paints with a tape measure and hoped that I labeled everything correctly. I was expecting the order in a couple of weeks as they mentioned. The jeans took 9 days to arrive (I live in Miami, so perhaps that made it easier). They fit great, it cost $53 with shipping, and I'm genuinely impressed with the craftsmanship.

Date of experience: June 16, 2018
Missouri
1 review
10 helpful votes
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Please beware!
June 14, 2018

I purchased a custom suit several years ago from makeyourownjeans.com and was very pleased with the way the suit fit and looked. My fiancee suggested that I purchase another suit on her for father's day. Customer service was great during the process and up until the suit arrived. When I recieved the suit, boy was I disappointed. The problem wasn't the look, but the fit. Everything about this suit was off. The pants were too long as well as to tight in the seat. The vest was to tight at the hips. The coat was to tight at the chest and at the waist. Overall it seemed as if every measurement was an inch off. After contacting them about the issues with the suit, I was directed to supply photos of the problem areas of the suit, which I did. Then silence. Nothing. They quit responding to my emails. If you value your money, then I suggest you steer clear of this sham of a company. I echo what another customer said. These guys survive off new customers and can care less about standing behind their products. This is bad for the consumer because they know that once you spend your money and are not satisfied with the product, there is nothing you can do. My suggestion is that if you desire custom made clothing, find someone that guarantees fitment and has the reputation to make it right if you are not satisfied. Beware of these clowns unless you like parting with your money

Date of experience: June 14, 2018
Australia
1 review
3 helpful votes
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I ordered some jeans the first time with my measurements, and the jeans that were delivered were perfect. They fit perfectly, and the colours matched the advertised style.
So, a year later I decided to get some more made to the exact same size before the first ones wore out. What a disaster. The measurements were a few inches out and the colours didn't even match the colours of the jeans I ordered, even though they did the first time I ordered. When I complained about the jeans, even though they were easily outside the fit guarantee, they told me to go away. They offered a 10% discount on my next order, but I have already thrown $300 away on the jeans that didn't fit, so I won't be ordering again. When I asked why the colours were wrong they told me that materials vary between batches. I would have accepted that except the colour the first time was a perfect washed out navy blue and the second lot were almost black. A huge variation, and even 6 months later there is no fading and they are still black.
I think this company survives on new customers all the time and when they get things wrong they don't come good with their promises and they know you can't do anything about it.

Date of experience: June 11, 2018
KR
1 review
3 helpful votes
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Hit or miss
May 24, 2018

I have had some garments made that I wear a lot and that fit well. Most of these have been from having MYOJ clone another garment. The problem is that, when there is a flaw in workmanship or size issue, it's automatically the customer's problem and MYOJ is unwilling to stand behind their garments, even when they are obviously at fault. I've had a pair of jeans made that were much too tight and a sports jacket that I will never wear due to the fit and workmanship. I have found the fabric they use to be generally acceptable or better, however.
If you do want to waste your time and try to get something re-made or to have your money refunded, you can expect some pretty rude and unclear messages to arrive in your inbox from the folks at MYOJ. The bottom line is that for every three garments that you actually like from MYOJ, you can expect to pay for -and be stuck with- one that us completely useless. You could try for a single garment first and, if you like it, then get more of the same made.

Date of experience: May 24, 2018