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Mainely Urns

4.0

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Mainely Urns Reviews Summary

Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.

This summary is generated by AI, based on text from customer reviews

service
10
value
10
shipping
10
returns
3
quality
573

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432 reviews

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Maryland
1 review
0 helpful votes
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Sad Day
September 30, 2022

It was yet another sad time and mainly urns didn't not disappoint!

Date of experience: September 30, 2022
New York
1 review
0 helpful votes
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Urn for pet ashes
September 30, 2022

It was relatively easy to find the product that was suitable for my needs. The order process was simple and I submitted the photo and script I liked. I then received the urn within one week.

Date of experience: September 30, 2022
New Jersey
1 review
0 helpful votes
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Thank you!
September 30, 2022

Amazing customer service. Thank you for making the process easy and comfortable.

Date of experience: September 30, 2022
Pennsylvania
1 review
0 helpful votes
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Great urn
September 29, 2022

Wonderful urn to honor a fallen partner quick turnaround and great quality

Date of experience: September 29, 2022
Colorado
1 review
0 helpful votes
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Modern-looking urn with a nice finish
September 29, 2022

At a time when many comparable (pet) urns have gone from brass with pewter finish to painted aluminum, this stainless steel option has a nice, brushed and glossy finish. The urn is very-nice and was what were were looking for. It feels higher-quality than aluminum, but not quite as nice as brass.

The engraving is surprisingly small, however - it would be a big improvement if they used larger and more-solid/bold fonts (for the name, especially) and represented the actual sizing, in comparison to the urn, somewhere/somehow during the ordering process.

Date of experience: September 29, 2022
Indiana
1 review
0 helpful votes
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Best Urns ever
September 29, 2022

I have had 4 fur babies pass away now, and they all have the same Urn to where I can change the picture in them at any given time. Thank you for always carrying them. And always a fast delivery to. Thanks again. Will always use your Urns.

Date of experience: September 29, 2022
Virginia
1 review
0 helpful votes
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The ammo can urn I received does not have the Marines emblem on the side. The one I ordered did have it.

Date of experience: September 28, 2022
Michigan
1 review
0 helpful votes
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Beautiful!
September 28, 2022

Very satisfied. The petite size fit my girl, who at her heaviest, weighed 13 pounds. Great customer service!

Date of experience: September 28, 2022
Michigan
1 review
0 helpful votes
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My dad's urn
September 27, 2022

The whole process was easy to order and the urn is beautiful and very good quality. I definitely would order agaun

Date of experience: September 27, 2022
Florida
1 review
0 helpful votes
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Received the Urn
October 27, 2022

The inscription was beautiful. The rose color was more like light gray w. A hint of whitepink. This was rose, it could've been more like a flower color

Date of experience: September 27, 2022
New Jersey
1 review
0 helpful votes
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Couldn't be happier!
September 27, 2022

Amazing quality, perfect engraving, great customer service!

Date of experience: September 27, 2022
Tennessee
1 review
0 helpful votes
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Wrong color
September 27, 2022

I was disappointed that it was blue, I was thinking it was in pink, since one of the questions was, male or female, I really wanted a pink one since she was a little girl

Date of experience: September 26, 2022
Florida
1 review
0 helpful votes
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Excellent
September 26, 2022

Will know more when I get mom on plane. I'm sure everything will be ok.

Date of experience: September 26, 2022
New Hampshire
1 review
0 helpful votes
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Beautiful Urn
September 26, 2022

Customer service is amazing - so responsive and helpful! Sadly, this is our 12th urn that we have ordered. They are beautiful and obviously we are very happy if we are on urn #12.

Date of experience: September 26, 2022
Nevada
1 review
0 helpful votes
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Easy to work
September 26, 2022

Fast, efficient and very professional company.
Customer service advised status of order until delivery. Very easy to work with during a difficult time.

Date of experience: September 26, 2022
New York
1 review
0 helpful votes
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Amazing
September 24, 2022

Easy to design, it looks amazing! Honestly better than expected.

Date of experience: September 24, 2022
Michigan
1 review
0 helpful votes
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Everything I hoped
September 24, 2022

The book urn I ordered was exactly as pictured and described- I was so happy when I received it. Even though I also ordered a personalized name plate, the whole order came VERY fast. After a horrific and expensive urn disaster with another online company last year, I've was so stressed about ordering another online but took a chance. So glad I did. Thank you for being a little bright spot during a difficult time in my life.

Date of experience: September 23, 2022
Ohio
1 review
0 helpful votes
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Dignified Memorial
September 23, 2022

My boy crossed the bridge and I needed a memorial plaque for the base of the tree planted in his honor. I had previously used Mainely Urns for my girl's memorial tree and was very pleased with the service and quality of the item I received. My boy's plaque was equally as lovely. If needed, I would use Mainely Urns services again. Thank you for helping me in my time of need.

Date of experience: September 23, 2022
California
1 review
0 helpful votes
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Attentive
September 23, 2022

Mainly Urns was very responsive to my questions and delivered a beautiful, engraved wooden resting place for oour dear Princess.

Date of experience: September 23, 2022
Louisiana
1 review
0 helpful votes
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Love this company
September 23, 2022

I have had several contacts with the company for an urn I bought from them. I highly recommend the company and it's product. They were always professional, courteous, helpful and expeditious.

Date of experience: September 23, 2022

From the business

Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.

The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.