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Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
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It was yet another sad time and mainly urns didn't not disappoint!
It was relatively easy to find the product that was suitable for my needs. The order process was simple and I submitted the photo and script I liked. I then received the urn within one week.
Amazing customer service. Thank you for making the process easy and comfortable.
Wonderful urn to honor a fallen partner quick turnaround and great quality
At a time when many comparable (pet) urns have gone from brass with pewter finish to painted aluminum, this stainless steel option has a nice, brushed and glossy finish. The urn is very-nice and was what were were looking for. It feels higher-quality than aluminum, but not quite as nice as brass.
The engraving is surprisingly small, however - it would be a big improvement if they used larger and more-solid/bold fonts (for the name, especially) and represented the actual sizing, in comparison to the urn, somewhere/somehow during the ordering process.
I have had 4 fur babies pass away now, and they all have the same Urn to where I can change the picture in them at any given time. Thank you for always carrying them. And always a fast delivery to. Thanks again. Will always use your Urns.
The ammo can urn I received does not have the Marines emblem on the side. The one I ordered did have it.
Very satisfied. The petite size fit my girl, who at her heaviest, weighed 13 pounds. Great customer service!
The whole process was easy to order and the urn is beautiful and very good quality. I definitely would order agaun
The inscription was beautiful. The rose color was more like light gray w. A hint of whitepink. This was rose, it could've been more like a flower color
I was disappointed that it was blue, I was thinking it was in pink, since one of the questions was, male or female, I really wanted a pink one since she was a little girl
Customer service is amazing - so responsive and helpful! Sadly, this is our 12th urn that we have ordered. They are beautiful and obviously we are very happy if we are on urn #12.
Fast, efficient and very professional company.
Customer service advised status of order until delivery. Very easy to work with during a difficult time.
The book urn I ordered was exactly as pictured and described- I was so happy when I received it. Even though I also ordered a personalized name plate, the whole order came VERY fast. After a horrific and expensive urn disaster with another online company last year, I've was so stressed about ordering another online but took a chance. So glad I did. Thank you for being a little bright spot during a difficult time in my life.
My boy crossed the bridge and I needed a memorial plaque for the base of the tree planted in his honor. I had previously used Mainely Urns for my girl's memorial tree and was very pleased with the service and quality of the item I received. My boy's plaque was equally as lovely. If needed, I would use Mainely Urns services again. Thank you for helping me in my time of need.
I have had several contacts with the company for an urn I bought from them. I highly recommend the company and it's product. They were always professional, courteous, helpful and expeditious.
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Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.

