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Mainely Urns

4.0

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Mainely Urns Reviews Summary

Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.

This summary is generated by AI, based on text from customer reviews

service
10
value
10
shipping
10
returns
3
quality
573

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432 reviews

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Louisiana
1 review
0 helpful votes
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Pink Keepsake Urn
October 10, 2022

The pink keepsake urn that I ordered for my beloved puppy, Dixie, was absolutely perfect. The quality and the beauty of the urn far exceeded my expectations. Also, it arrived much quicker than I anticipated.
I will definitely be sharing my experience with all my friends.

Date of experience: October 9, 2022
Utah
1 review
0 helpful votes
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Excellent Product
October 10, 2022

The service and product were excellent. I am always Leary of ordering on line but this company exceeded my expectations.

Date of experience: October 9, 2022
Colorado
1 review
0 helpful votes
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Great service and product
October 9, 2022

Ordered a very beautiful urn for my mother's ashes. Product was customized and shipped in a timely manner.

Date of experience: October 8, 2022
New Jersey
1 review
0 helpful votes
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Fireman Urn
October 9, 2022

I was very happy with the customer service and the end product.

Date of experience: October 8, 2022
New York
1 review
0 helpful votes
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!
October 8, 2022

Very good experience so as to use up 50 characters

Date of experience: October 7, 2022
California
1 review
0 helpful votes
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Good Experience
October 7, 2022

I needed urn bags quickly so ordered 1 small blue and burgundy velvet urn bags. Unfortunately, I got 1 small black instead of blue bag. Due to timing, I didn't have time to return the black to receive the blue one instead. Black was fine, but it would have been nice to get what I ordered or at least an explanation if blue wasn't available. Thank you

Date of experience: October 7, 2022
Virginia
1 review
0 helpful votes
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Absolutely beautiful!
October 7, 2022

My brother died unexpectedly on Sept 20th. So I came across this website that had the most beautiful urn. My brother was a firefighter so I bought the brass firefighter urn. It looks 10 times more amazing when I received it and I received it within 4 days after ordering it. It was an easy process and and quick delivery and I just want to thank Mainely Urns.

Date of experience: October 7, 2022
Missouri
1 review
0 helpful votes
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Return customer
October 7, 2022

Every urn I have purchased from Mainely Urns has been beautiful, and great quality. Quick shipping, as well

Date of experience: October 6, 2022
Tennessee
2 reviews
0 helpful votes
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Great experience with Mainly Urns
October 6, 2022

This was the 1st time ordering with Mainly Urns. We are glad we did. Love the product we received. Thank you!

Date of experience: October 6, 2022
Michigan
1 review
0 helpful votes
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Better than expected.
October 6, 2022

Arrived a day early and the finish was perfect. My wife was delighted with the urn.

Date of experience: October 5, 2022
New York
1 review
0 helpful votes
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Extremely Satisfied!
October 5, 2022

Having to deal with the loss of a pet was traumatic, however I was extremely pleased with the service provided and the product I received.

Date of experience: October 4, 2022
Oklahoma
1 review
0 helpful votes
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First time
October 4, 2022

The urn turned out beautifully, I actually purchased for a very dear, close friend for her son & she is very pleased with it.
Thank you,
J. Hagan

Date of experience: October 4, 2022
Virginia
1 review
0 helpful votes
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Quality Control
November 3, 2022

Was not happy with the made in China sticker on the bottom of the urn.

Date of experience: October 4, 2022
Montana
1 review
0 helpful votes
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N/A
October 4, 2022

N/A no comment here in this space due to work load.

Date of experience: October 4, 2022
Texas
1 review
0 helpful votes
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Super Fast Delivery!
October 4, 2022

Whole purchase experience was great!. Product was made and delivered super fast!

Date of experience: October 4, 2022
Nevada
2 reviews
0 helpful votes
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Outstanding Product and Service
October 4, 2022

My son passed away overseas. Therefore I received his ashes in a bullet-like, looking urn. As we were preparing to celebrate his life, I couldn't imagine displaying that cold, dark metal urn. Mainely Urns popped during my research, and I found the perfect urn for him. My son was a musician and sound engineer. He played a lot of instruments, but the acoustic guitar was his favorite. After placing my order, Kevin ( I appreciate you so much) ensured that the print on the glass display and its placement were exactly how I envisioned. Mainely Urns sent me emails to review, correct, adjust, and approve all details. The anticipation was somehow nerve-racking, but I was beyond happy when I finally saw that beautiful urn. It brought peace and relief that I found a perfect urn for my son to rest

Date of experience: October 3, 2022
Texas
1 review
0 helpful votes
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Always a wonderful experience!
October 2, 2022

I ordered a wind chime for my cousin but needed some tweaks on engraving to ensure she got what she wanted. The website is pretty user friendly but it is designed to prompt buyers for engraving information. Ordinarily, I think this is a great way to prevent buyers from omitting important information, however my cousin didn't want any engraving so I had to contact customer service. Johanna (sp.) was awesome and made sure that my order was exaactly as requested. Despite some employee absences due to COVID, my order was filled promptly and arrived at it's destination within a week. My cousin LOVES it!

Date of experience: October 2, 2022
Rhode Island
1 review
0 helpful votes
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Excellent service and product
October 2, 2022

Received product very quickly and very impressed on the over all setup of the picture and settiments on urn

Date of experience: October 2, 2022
California
1 review
0 helpful votes
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Beautiful Urn
October 2, 2022

Beautiful urn, even better than the picture. Its just gorgeous and the details on it are simply a piece of art.

Date of experience: October 1, 2022
Pennsylvania
1 review
0 helpful votes
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Pet Paw Print Urn is wonderful
October 1, 2022

This is the third Paw Print Urn we have ordered for our beloved dogs. The first one was purchased in 2009. It is so nice that they carry the same one so that all 3 dogs have same "home".

Date of experience: October 1, 2022

From the business

Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.

The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.