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Mainely Urns Reviews Summary
Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
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Mainely Urns is the best! They understand how their customers feel when their pet dies and are extremely considerate and kind. The product is top notch.
It was a great experience during a difficult time. They updated me with each step of the order to receipt process. Fast response on emails and check ins for approvals.
Absolutely the best!
And no doubt the best ever customer service experience!
Mainely Urns immediately sent me out a new engraved nameplate for my Father's flag holder when the USPS lost the first one.
It's been a pleasure to order from Mainely Urns. They made buying an urn for my husband very easy and were willing to let me expedite shipping last minute to ensure I would get in time for his Celebration of Life. If I should ever need another urn, I know where I'm ordering from! Thank you, Mainely Urns!
We are so pleased with our Cocker Spaniel Urn from Mainely Urns. It is beautiful and we were impressed with the quality. It was shipped so carefully, very protected, and arrived so quickly (less than a week). We hope we never have to lose another loved one and have to chose an urn but I would never shop anywhere else. We love our beloved fur baby's urn.
Professional and does good follow-up. The items received were beautiful and in great condition.
I had a great experience ordering this urn. The photo was well done; they blocked out the background and put the person on a blue screen background and placed it nicely. Quality in every way. I found ordering online from an actual computer was easier than from a phone or tablet, and I would recommend that. You see more this way. I would give them an A.
Awesome product! Fast delivery! I love the urn with the poodle figurine and am always reminded of my little buddy-
I had an excellent experience with Mainely Urns. They were responsive to my emails in a timely manner when I had questions, were professional and friendly to work with, and the quality of the cremation box for my dog is beautiful. I would work with them again if I ever needed to for my future dogs!
The personalized granite pet urn was everything I was hoping it would be. The process was easy and communication was excellent. It went a lot faster than I thought it would go and shipping was pretty quick as well. I feel this urn turned out perfect and was a beautiful memorial for my beloved dog. Highly recommend this company.
Myself and my siblings were very pleased with the integrity of the Mainely Urns company. From the lady who took the order to production crew and shipping crew the entire experience was perfect. Thank you Mainely Urns for a positive experience in a difficult time.
The stone provided came in a very timely fashion and was lovely. Thanks for all your help. Excellent work.
I ordered the personalized memorial windchime for my husband for our anniversary so that he would have a place to keep his portion of his Mother's ashes. Mainely Urns double and triple checked with me to make sure everything was done as I wanted it done. It was perfect!
The urn l ordered was shipped quickly and the urn itself was beautifully done!
Overall, I'm very pleased with the urn- it was reasonably priced, good sized, and the aesthetic is wonderful. If the time comes again when I need another one, I will be back.
From the business
Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members