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Mainely Urns has garnered a positive reputation for its high-quality products and exceptional customer service, particularly noted for its prompt communication and attention to detail during emotionally challenging times. Customers frequently express satisfaction with the personalized service and the timely delivery of items. However, some concerns have been raised regarding specific requests not being fulfilled, such as engraving details. Overall, the company's compassionate approach and commitment to customer care stand out, making it a preferred choice for memorial products despite occasional service inconsistencies.
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It's an urn. What more can I say. I will be burying my mother in it.
Vault arrived in a timely manner. It appears to be well made and should serve well.
Hello, just wanted to say thank you for the urn. And for the fast delivery. During this difficult time it's nice to know dealing with you all wasn't difficult and for that we are greatful for that. God bless.
I lost my soul mate dog in early May and held off on buying an urn until I could find the right one for her. I stumbled on Mainely Urns and I'm glad I did. The urn is beautiful and it is perfect for her. I received a proof via email and had a question that was answered very quickly. The urn was shipped quickly and was packaged incredibly well to protect it from damage. I am incredibly happy with Mainely Urns and will recommend them to friends.
I needed a vase to replace a bronze vase stolen from my parents headstone. Customer service was wonderful in helping me determine my best option and if my selection would fit the void left in the headstone.
My pain for loss was eased by the services. I recommend to anyone.
You made my selection and purchase very easy and we actually spoke personally a couple time.
Thanks for your caring concern when I really needed it.
Very helpful customer service and reassured me delivery would be on time.
Very infomative, keeps in touch every step of the way, wonderful customer service. Easy to do business with.
Easy to order, lots of selection and price was just right
The two vases were well packed and were just as advertised. I am glad to have them.The color was as shown.
The entire transaction was smooth. The urn is beautiful. I am very satisfied.
Exceptional product and exceptional customer communication and service throughout.high integrity company.The customer is first and feels it!
Found the stone we were looking for. Great price. Super customer service. Very efficient and professional. Stone arrived promptly and perfectly. Very satisfied.
Thank you for all your professional assistance and being efficient. Working with you was a very very pleasant experience at a very difficult time.
I purchased this as a gift for my sister in law who had just lost her husband. She was very happy with my choice.
Arrive promptly and was exactly as pictured and is a wonderful resting place for my little birds remains
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Since 2003 our mission is and has always been to provide the easiest and most economical way for families to buy cremation urns, grave marker and sypathy gifts online We are different because we specialize in the personalization, making a generic urn unique with laser engraving, rotarly engraving, photographs, appliqués, and UV printing.
The Internet ought to be used to help save families money and provide a private, in-home, convenient shopping experience. With over 100,000 satisfied customer Mainely Urns is one of the most trusted and largest online sources for cremation urns, burial urns, pet urns and funeral products.

