Magick Planet

Very trust worthy and extremely fast. I recently bought a new fire magic book. It's the third one in the series. It arrived fast thank you

My wife and I have placed quite a few orders with Magick. They typically ship very fast and haven't had many issues if really any at all. At times they may be out of an item and will ask if a replacement is OK. The orders ship timely and arrive quick.

Ordered about 84 things about 25 days ago! Payed may 2nd 2022 for these items. Received an email saying that I should start seeing movement from my package within 72 hours but, it's still showing that it's in the same town. In the same ups store to be honest It's been like that in the map for days. This store takes a long time to ship your items, In my experience, it's not worth it to shop from this store. You could save yourself more time, and money by buying from local stores or amazon. They do not have good customer service and it's hard for you to get your refund. I wonder if it's even a real store. They shouldn't even have a star as a review it's trash. I blurred out personal information in the following screenshot such as my email and order number. Still have not yet received my items.

My husband and I bought a few decks from them to test. Their prices were better than Amazon on all of them! We are super happy with the decks and packaging. They arrived safe and secure. We will be shopping again!

Their go to excuse when you look for your order is "oh UPS LOST IT" YOU WOULD THINK BY NOW (IF THAT WERE TRUE) THEY WOULD SWITCH CARRIERS. It's Bs tho - that's their go-to excuse for EVERY ORDER. It's the excuse I've received all 4 times so I can no longer keep shopping here - their lack of accountability is crazy. Just ADMIT you need longer time to process - stop lying about it.

I ordered from this site back in 2020 and did a credit card dispute after they claimed they shipped my order but then admitted they didn't even have the items in stock and directly after, refused to acknowledge my request to cancel the order. After the cancellation request AND credit card dispute with my bank that they never responded to, they still sent me the items THEN had someone named Rachel proceed to harass me via email, which INSANELY went as far as actually contacting the local Sheriff claiming I stole those items they sent me, claiming I never tried to cancel even though I provided proof that I did, then INSANELY put my personal information, phone #, email, and address as well as other customer's information on a website which is absolutely disgusting, lacks integrity and I will be taking action against immediately.

Bought some "sage in dragons blood " smudge sticks and not only was it painted it wasn't white sage. Same thing with the patchouli smudge sticks. They were painted green? Why?! When I told them they said they are dipped in "red oil" and "green oil" direct quote! Red snd green oil? Lol.
Stay away from the smudge sticks! I wonder what else is fake...

I've purchased a few hard to get books from Magick before. I recently purchased a new Aleister Crowley book which I have been looking for. It arrived within three days of placing the order. Previous orders have taken a week or so but this one was prompt and I have no issues. I will be placing an order with them again soon!

I did my first buy because I got a coupon for a free crystal. When the package arrived they did not included the crystal. I emailed costumer service and they told me to check my floor and the package because they are sure that they included it. I did NOT received it. They told me that all that they could do it to give me another coupon for a free crystal in my next order. Asked to return my order and because it was an oil I couldn't return it.

No professionalism... I prefer to shop at a store that Has some costumer service training. I ordered an item took almost two weeks and no update I emailed the site and she said oops sorry... two days later still no update I requested to have my order canceled and they did.

It has been 7 days since I ordered & order has not shipped. No customer service number. No way to cancel order on website. I had to send an email. Also, notified Afterpay to make sure this order cancels & refund is issued. Is this even a real store? Who knows!

I've ordered from Magick Planet more than 40 times. I've had yet to have any issues with them! They give out free crystals in all their orders (sometimes you have to look through the inside wrapping)! They respond to questions in literally minutes if you email them. No complaints.

I have received some of the most horrible customer service, and I still don't have the things I ordered. I am HIGHLY DISSATISFIED, and will never use Magick Planet again.

The book I bought from them did not detail any information and ended up being a spell book. I paid shipping to my house and asked to return the book for a full refund. I paid shipping to and from and did not receive a full refund. Upon asking the company to refund me my full amount they threatened me. I will never deal with these people again and I will let everyone know the threats that they make. They are a terrible company save yourself the time and do not buy from them go somewhere else and buy from a business that actually cares about their customers.

No issues and fast shipping. Always a pleasure shopping with these guys! I usually email a few questions about some decks before I buy and they always respond same day. Usually don't get that service from like amazon or anyone else!

I've never had any issues with Magick Planet. I've been shopping with them for quite a few years now. I purchase all my 7 day candles from them which usually come cracked once in a while from previous companies I used to buy from. Everything is packed super nice and never had a cracked candle! They also give out free crystals so thats a plus!

I waited 2 weeks before writing them about the fact that UPS still didn't have my package in the system. Instead of taking ownership of the mess-up they said UPS had lost it & they were reshipping it, but they were still using the same tracking number? Not possible. When I confronted them about it, they told me I was rude & they didn't want my patronage. I might not be a store ordering tons of product but I should be treated with respect. I'm still waiting 3 weeks after placing my order... I might have saved a couple bucks but it is NOT worth it!