Magazines.com

Didn't receive all magazines, tried to cancel but could get no confirmation email. Service rep kept trying to sell me other things, kept saying email had been send but I had not received after five minutes. BAD, BAD, BAD

Ordered four gift subscriptions on November 11. No one has yet to receive their magazines. Called and discovered it will be another month yet. Are you kidding me?!
Worse is their customer service. They couldn't even help me with two of the subscriptions, forcing me to call that magazine direct. WTH is the point of this useless company?

I received an email that my subscription is being renewed and they had just charged my card. I called the # in the email to cancel and was told it is not the correct phone number and I was given another number. I called that number and was given yet another number. The gentlemen at the third number told me my account was cancelled and my card was not charged (as I am looking at my CC charge). I called my CC and disputed the charge. One week later, they are charging me DOUBLE for a service I cancelled. I never approved nor received any communication from them on what this charge is. I've already disputed the charge but this place is a complete scam. Do not order from them!

This many people can't be wrong and I'm here to verify that magazine.com is a horrible company. They don't want you to sign in because it'll be easier to cancel or to not do the auto renewal. I searched for a way to subscribe to one of my magazines and found you can do it on Amazon and for the first year it was only $5.75 if I did auto renew, which I don't mind because I know I can easily go in and change with them. If Amazon doesn't allow for whatever magazine you look for go anywhere else.
I would give Magazine.com a negative or 0 rating if possible.

Southern Living, a magazines.com publication, continues to solicit my mother to renew her subscription. She passed away in December 2019. In prior years, they have been notified in writing and via email to no avail. As of today, it is not possible to contact them via their "Email Us" page since it won't recognize a valid mail address.

Billed me $23 for a magazine I never ordered. Never had any dealings or any type of communication with this company. Criminal enterprise.

They took money and I should have had been getting my magazines but all they keep saying is they are coming in two weeks. This has been going on since January. Go directly to the magazine to order. These people do not back their orders. They say well the Publisher... and they do not return phone calls. DO NOT ORDER FROM THEM!

I got directed to this website while trying to renew a subscription. No matter what I do I get directed to the first page of a search for a magazine and only the first page, never able to advance to the next page, even when I enter the name of the magazine. I will never waste my time on website again.
(This website wishes me to add proof of purchase which I will not do because I do not trust this website)

Suckered into 2.0 each for 4 mags, thought it was just these issues, they renewed eithout authorization, 70 dollars for 4 magazines I paid 8.0 originally

This company has changed. I used them previously and never had a problem. Now I cannot contact anyone. The contact form does not work, none of the links in the emails they send work, and you can only call during a small window on PST. I just want to cancel a subscription. Get your magazines elsewhere / not worth the hassle.

I won a free subscription to 6 magazines of my choice, by completing a survey, only pay some low price for shipping. I gave my Pay Pal info. I was excited. Apparently, I. Missed the fine print. I was charged about $65 for these "free" magazines. I never called to cancel. A few months later, they pull $65 again for renewal of 4 of these magazines. I call to cancel, interact with an automated system and can't get a refund. Instead, I will get the magazines I just paid for and will not be charged in the future. Rip off!

*Update* I called Magazine Service Center/Synapse at *******721 and within seconds the rep canceled my subscription and issed a refund. I got the refund within a couple of days. I uograded the review from one star to two for that reason.

Ordered a magazine and never received it.
I ordered this magazine in November contacted them a week ago 02-11-2021 they said give it a few days we contacted the magazine to see whats wrong.
Few days later get a email we are still working to see where your magazine is, i wrote back maybe if the cant answer you within a week maybe i should cancel that's not good business practice they said give a few days today 2-23-2021 i get a email we are working to get your subscription filled. Wait what?
You are telling me i ordered this in November and they have not even filled it yet?
I wrote back told them they were a sham and never put my order through and return my money now not in a month or two weeks NOW.
They are worthless and should not be trusted.

I received a promotional offer and purchased 4 magazines (12 month subscriptions) last October. When I noticed the renewal charges on my PayPal account, I called Dec 1 to cancel the subscriptions. Each one was over $20 each. They are only giving me a $42.50 refund because they said the $84.78 charge was for a 6 month subscription! I told them their charges were double the cost of each yearly subscription. Representative said that's what the publishers charge them. Liar! I could understand charging a small amount for the November issues they may have sent me, but half the amount?
Don't waste your money or time with this company. Purchase directly from the publisher of whatever magazine you choose rather than this company. Thumbs down for Mags.com!