Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Source quality products Made in China. Find reliable China Suppliers, Manufacturers, Factories, Wholesalers & Exporters on the leading B2B e-commerce website Made-in-China.com.
Made-in-China has a rating of 4.2 stars from 715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Made-in-China most frequently mention customer service, great communication and fast delivery. Made-in-China ranks 2nd among Sourcing sites.
We monitor reviews for authenticity
I import a variety of product from Chinese suppliers. Communication is good, and the quality and service from a number of suppliers is exceptional. On more than one occasion though suppliers have supplied incorrect or below standard goods. When this happens it is difficult to get them to replace or refund. Overall, in my experience there are many excellent suppliers, just be careful to always insist on samples before ordering.
We at SP Consulting and Services Zambia Limited had an excellent experience with this supplier (Dongguan Waltay Auto Parts Co., LTD). We received our order of Komatsu filters, and the product quality is top-notch. The customer service was what really stood out; they guided us through every step and were incredibly helpful and professional. It's great to have a reliable source for parts, even with the distance from China to Zambia. We are delighted with this transaction and hope for more successful deals to come.
We were well informed about the ordered product and kept updated on the status of our order. The product we ordered arrived quickly and well packaged. We are very satisfied with this supplier.
Overall the experience is very good and excellent. The required items were delivered as per schedules.
From start to finish Eva was the reason I used this company. Very professional and made sure we get what we needed!
Mi primera experiencia ha sido excelente.
Muy oportuna y atención amable y eficiente de todas las empresas que me contactaron.
Muy satisfecho a pesar que mi pedido era pequeño!
Excellent attention, shipping, pay mode, security, vent and post vent services. Thanks Brown Lee & WINTESTING EQUIPMENT
Es mi primera compra, y ya que el valor de la compra superaba los 1400 dolares tube duda si recibiría mi producto, pero el vendedor fue amable y precisa su información y su ayuda fue constante asta recibir mi producto
As a first time shopping I found the process confusing at times but staff very helpful and knowledgeable. The product has paint peeling off with rust on it. I have taken photos. The product did not have any manual or instructions nor a web link to find instructions. It would be helpful to know how to share our disappoint with the company's product.
Ich habe Anfang Juni eine Rasenmäherraupe bestellt und sofort bezahlt. Jetzt ist es September und ich habe immer noch keine Ware erhalten. Der Verkäufer antwortet nicht auf Fragen, und wenn, dann Tage später und nur nichtssagend. Made-in-China antwortet auf Beschwerden über den Verkäufer überhaupt gar nicht! Ich kann mit diesen Erfahrungen nur abraten! Sehr schade!
The product was very good. The service was very good. I was impressed that everything went smoothly and without problems. I will definitely use this supplier again! Thank you. 🙏🏻
Had been searching for heavy duty battery disconnect as a replacement and found the exact one I had been looking for.
I have ordered 3 Hockeysticks as test for a larger order and later business. The sticks have been tested by professional hockey players. A part of the design the provided sticks have nothing in common with the original Bauer sticks. Material thicker, no release point, no power transfer to blade. Useless for professionals. After two training sessions 2 of 3 sticks are brocken
Até agora estamos satisfeitos com esta operação. Quanto ao desempenho da peça, ainda não fizemos os testes para poder aprova-la ou não
Thank you for your kind words! We’re glad you had a great experience and look forward to serving you again.
Product was very good and the sales team responded quickly to my questions. However, instructions for installing and adjusting were lacking, forcing me to spend much time trying to figure things out by myself.
Thank you for your kind words! We’re glad you had a great experience and look forward to serving you again.Regarding your suggestion for the installation tutorial, we will recommend the supplier to pay attention to adding the installation tutorial in future services. Thank you for your valuable suggestion.
Ho provato per la prima volta a fare un acquisto per ricevere 2 campioni di smart glass. Per tutta la fase di acquisto, e soprattutto al rice dei prodotti malfunzionamento, ho avuto la netta sensazione che alla persona [fen(*******@jingyunwulian.com] rappresentante della azienda venditrice, interesasse ben poco delle mie esigenze. L'apice è stato raggiunto quando ho comunicato i problemi riscontrati, la risposta è stata la seguente: 2 messaggi su WhatsApp. 1 messaggio: manda un video. 2 messaggio: impossibile. Una carenza totale di professionalità, difficilmente riscontrabile nelle peggiori bancarelle dei mercatini rionali. Voto: Zero assoluto! Ps. Ovviamente non ho ricevuto nessun rimborso e nessun tipo di info / scuse.
Dear,
We’re very sorry to hear about the issue with the product quality. Please kindly submit a return or refund request, your supplier will handle it accordingly. If you need any assistance during the process, feel free to contact sts email. For more details about the dispute resolution process, please refer to: https://trading.made-in-china.com/buyerfaq#faq
Made-in-China.com Service Team
My experience was quite assuring and at every location I was informed and Made-in China communicated the location. This is a value for money service
Thank you for your kind words! We’re glad you had a great experience and look forward to serving you again.
It appears that the owner or employee has taken our $1300 into their private Paypal account and not sent our goods.
Hello, we have checked in the backend system and found that the goods have been delivered. If you have not received the goods, we suggest contacting the seller directly. The seller will promptly contact the shipping agent to provide you with a response. If your seller is not actively assisting with the issue, you can contact the STS email. The platform's trade dispute team will continue to assist you.
Answer: Made-in-China.com is not a scam, It is a legitimate and well-established B2B (business-to-business) platform founded in 1998. It connects global buyers with Chinese suppliers across a wide range of industries. Why Made-in-China.com Can Be Reliable: Verified Suppliers: Suppliers with "Audited" icon have been audited by third-party verification companies like SGS, TÜV, or Bureau Veritas. You can check audit reports in their company profile. Secured Trading Service: If you order and pay through the platform, your funds are held in escrow until the supplier meets the agreed terms (like shipping or quality requirements). Buyer Protection: You can file disputes or complaints through the platform if something goes wrong. Customer Support: They have active customer service and online chat to help resolve issues.


Hello, we have found the relevant order and the relevant department will contact you via email to assist with your issue. Please check your email and thank you for your cooperation.