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Made-in-China

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Source quality products Made in China. Find reliable China Suppliers, Manufacturers, Factories, Wholesalers & Exporters on the leading B2B e-commerce website Made-in-China.com.


made-in-china.com
Founded in 1998
Nanjing, Jiangsu, China
+76
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Made-in-China Reviews Summary

Made-in-China has a rating of 4.2 stars from 715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Made-in-China most frequently mention customer service, great communication and fast delivery. Made-in-China ranks 2nd among Sourcing sites.

quality
246
This company responds to reviews on average within 2 days

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Sri Lanka
1 review
0 helpful votes
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So easy
November 19, 2025

I would like to have if there any door to door courier service availability for my country (Sri Lanka), as it's very convenient for me than directly at port

Date of experience: November 19, 2025
Jiao T. Made-in-China Rep
5 months ago

If you see a pre-set UPS/DHL/FedEx shipping template on the product page, you can select your preferred carrier and place the order with one click. We recommend that, before checking out, you confirm the shipping details with the supplier to make sure the chosen logistics option fully meets your procurement needs.

TT
1 review
0 helpful votes
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Very helpful
November 17, 2025

I was able to get all the products I wanted made, to my specifications easily and without aggravation.

Date of experience: November 17, 2025
Argentina
1 review
0 helpful votes
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Todo muy lindo
November 15, 2025
Updated review

Excelente atención, rapidez, dedicación, amabilidad. Muy agradecida. Volveré a comprar. Sin dudarlo.

Date of experience: November 15, 2025

Todo muy lindo
November 15, 2025
Previous review

Excelente atención, rapidez, dedicación, amabilidad. Muy agradecida. Volveré a comprar. Sin dudarlo.

Date of experience: November 15, 2025
Indonesia
1 review
0 helpful votes
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The product doesnt function properlt
November 15, 2025

I order a prototype of a laptop lock with fingerprint sensor. The order keeps delayed for months and when it arrived, it doesnt turn on even when charged. When I ask for refund the site only reject one sidedly without me having chance to appeal.

Date of experience: November 15, 2025
Jiao T. Made-in-China Rep
5 months ago

Ear,
We’re very sorry to hear about the issue with the product quality. Please kindly submit a return or refund request, your supplier will handle it accordingly. If you need any assistance during the process, feel free to contact sts email. For more details about the dispute resolution process, please refer to: https://trading.made-in-china.com/buyerfaq#faq

Made-in-China.com Service Team

Illinois
1 review
0 helpful votes
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THANK YOU ALL FOR YOUR HARD WORK AND FAST FRIENDLY SERVICE! WE LOOK FORWARD TO WORKING TOGETHER IN THE NEAR FUTURE

Date of experience: November 14, 2025
California
1 review
0 helpful votes
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Amazing Cust. Service
November 12, 2025

The rep. I was dealing with made everything very easy and everything was laid out clearly. They went above and beyond. Will def use again

Date of experience: November 12, 2025
Brazil
1 review
0 helpful votes
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Boa experência de compra na China
November 12, 2025

Estava em busca de um modelo específico de caneta e encontrei aqui. O vendedor respondeu rápido, com todos os detalhes e o processo de compra e entrega correu tudo bem. Foi uma boa experência e futuramente voltarei a consultar essa plataforma.

Date of experience: November 12, 2025
Philippines
1 review
0 helpful votes
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I have been shopping on Alibaba for several years and my annual purchases is over $500,000. I started using Made in China late last year and so far i have placed over 5 orders which exceeds $100,000.00 in purchases. M. I. C is the worst experience. It doesn't provide any flexibility to customers and is entirely supplier centric. While placing the order i had asked my supplier to include inspection (value added services) which she did not. Later after the order was placed she assured me to add the inspection service and i have kept requesting my supplier to amend or modify orders or add inspection services which she again didn't. Then i had to ask STS customer service to to provide me with inspection services for which i had to make separate payment outside of Made In China. Your platform is designed to make the customers life very difficult and doesn't give the customer the ability to make the order as they would like. Your platform takes ages to credit the supplier with payments made and as a result leads to delay in shipping. Your platforms inspection services with the same service providers as Alibaba such as BV and SGS is $100 more expensive. I have stopped sourcing suppliers on your platform and asked my existing suppliers to move to Alibaba for my payment protection or i will stop doing business with them. You will loose many customers in time because your competitor Alibaba has a better more user friendly platform.

Date of experience: November 7, 2025
Italy
1 review
0 helpful votes
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Prodotti personalizzati.
November 5, 2025

Ho comprato diversi prodotti personalizzati da Zhongshan Xinyuan Silicone Rubber Co., Ltd. devo dire che sono eccellenti, sia il conio che la riproduzione dei file inviati, ho fatto fare distintivi portachiavi toppe in PVC e ricamate nonché monete e medaglioni di grandi dimensioni, tutti i prodotti mi hanno soddisfatto, l'assistente la Signora Summer ti segue passo passo sempre puntuale e carina.

Date of experience: November 5, 2025
Saudi Arabia
1 review
0 helpful votes
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Misunderstanding
November 3, 2025

I liked the app, but I have a problem with the marketers as they don't fully understand my needs. I was looking for products that are exact copies, but they don't provide the real prices for all product grades and instead ask me to choose without giving full details.

Date of experience: November 4, 2025
Canada
1 review
0 helpful votes
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Never again
October 30, 2025

What I ordered and what I received were not the same, the product is unable to be used in Canada and electricians here won't even look at it to try and make it usable. Never again will I buy from China.

Date of experience: October 30, 2025
Jiao T. Made-in-China Rep
5 months ago

Dear,
We’re very sorry to hear about the issue with the product quality. Please kindly submit a return or refund request, your supplier will handle it accordingly. If you need any assistance during the process, feel free to contact sts email. For more details about the dispute resolution process, please refer to: https://trading.made-in-china.com/buyerfaq#faq

Made-in-China.com Service Team

Australia
1 review
0 helpful votes
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Refused refund after getting scammed
October 30, 2025

Received product is remarkably different than all images used. Size was listed as 12.8kg and the product is about 1kg. Chest circumference, hip circumference, height and waist sizes exceedingly smaller than advertised. Distributor did not disclose the products actual weight or size and after waiting weeks I was left with a product that did not meet my expectations at all. Refund will be required to prevent further complications.

Date of experience: October 30, 2025
Jiao T. Made-in-China Rep
5 months ago

Dear,
We’re very sorry to hear about the issue with the product quality. Please kindly submit a return or refund request, your supplier will handle it accordingly. If you need any assistance during the process, feel free to contact sts email. For more details about the dispute resolution process, please refer to: https://trading.made-in-china.com/buyerfaq#faq

Made-in-China.com Service Team

Australia
1 review
0 helpful votes
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Very possitive, The delivery was way too long of a wait, but the service and tradesmanship were exceptional

Date of experience: October 30, 2025
GB
1 review
0 helpful votes
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An excellent experience
October 29, 2025

An excellent experience, it was easy i was been followed throughout the entire process. Was a nice experience.

Date of experience: October 27, 2025
France
1 review
0 helpful votes
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Fantastic
October 27, 2025

Great buy, great support team, always reponding on time for my queries, helping me all the way through until delivery, Thanks Amy thanks the team

Date of experience: October 27, 2025
Hawaii
1 review
0 helpful votes
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This company excels on all fronts. Not only was the initial price point great and the shipping time remarkably quick, but the customer service itself is top-tier. They were so easy to work with when I had a question. My sample product was great quality and more than I expected. A smooth, positive experience from start to finish. Thank you.

Date of experience: October 26, 2025
Australia
1 review
0 helpful votes
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Great buying experience
October 25, 2025

One of the best buying experiences i have had in a long time
Caroline Ma from the Shandong Machinery Company was wonderful to deal with, she answered every question promptly
The Backhoe arrived in good condition and exceeded my expectations
Would have no hesitations in recommending or dealing with Made In China again

Date of experience: October 25, 2025
New Zealand
1 review
0 helpful votes
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Their guarantee is not worth anything
October 22, 2025

Have a load of lights sitting in China that the supplier won't take back and cannot be shipped. Made in China does not stand by it's guarantee!

Date of experience: October 23, 2025
Jiao T. Made-in-China Rep
5 months ago

请在 https://sourcing.made-in-china.com/complaint/ 提交在线投诉表,并附上您的订单信息和产品缺陷证明。我们的售后团队将协助您协调解决方案。

Italy
1 review
0 helpful votes
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RFQ on MadeInChina
October 21, 2025

Accurate responses toward my query, serious supplliers with High quality products (the best already selected for my shop) and also very wide negociation Span (MOQ, costs, Distributions, agreements with suppliers,...) Very happy that I rang MadeInChinna's Belt to help me in my sourcing.

Date of experience: October 21, 2025
Belgium
1 review
0 helpful votes
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100 % satisfaction! Safe and immediate transfer of payment. Delivery of goods in less than 10 days with DHL. Perfect!

Date of experience: October 20, 2025