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Source quality products Made in China. Find reliable China Suppliers, Manufacturers, Factories, Wholesalers & Exporters on the leading B2B e-commerce website Made-in-China.com.
Made-in-China has a rating of 4.2 stars from 715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Made-in-China most frequently mention customer service, great communication and fast delivery. Made-in-China ranks 2nd among Sourcing sites.
We monitor reviews for authenticity
I want to return the item.
I contacted the seller and asked for a refund and there has been no reply.
Do not buy from this company
I choose one of your listed shippers, the tiles arrived broken, shipper unpacked the shipment and tiles fell over and broke. Shippment cost 350 dollars, tiles cost 1000 dollars, shipper offered me 350 dollars, but refuses to even pay the 350 dollars.
Hi Hax P.,
We sincerely apologize for the issue you encountered with your order.
If the logistics provider you used was sourced through our platform, we recommend submitting an online complaint form.(https://sourcing.made-in-china.com/complaint/)
This will allow us to assist you in communicating with the logistics company and addressing the after-sales issue effectively.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter.
Made-in-China.com Service Team
I order roof top tent and awning roof and escape board for 1520 usd on 20 september…. 3 months later no package no money…. I write to seller he refuse to refund, also write to site, they also refuse to help or refund….
Dear Ivan P.,
We have received your complaint, and it is currently being processed. If you have any further questions or concerns, please feel free to contact the designated representative via email for assistance.
Thank you for your patience and understanding.
Made-in-China.com Service Team
On this occasion, the attention and disposition were very good. Thank you very much.
Shanghai tainted machine company co Ltd
Is a no good company buyers be aware they take payment by Visa debit then tell you. You need to send it thru a bank transfer after receiving full payment from Visa debit account. They give you an excuse about bull$#*! platform and say its high risk give a run around for no reason why take payment if you can't deliver. Scammers and Liars, fraud
Hi Pac M.,
We regret to hear about your experience. Upon review, we found that there is no supplier registered on our platform under the name "Shanghai Tainted Machine Company Co. Ltd."
If your payment did not pass the necessary verification checks, the platform would initiate a refund.
For further assistance with payment-related matters, we kindly suggest contacting our customer support team directly via the following link: https://www.made-in-china.com/aboutus/contact/.
We are committed to ensuring a secure and reliable platform and appreciate your understanding.
Made-in-China.com Service Team
From beginning to end, Nancy was helpful, informative and listened to what I needed to start my new business venture. I will be contacting her soon to design our packaging.
Delivery is weeks overdue -- with no explanation, tracking,
Hi G Peter M.,
We have carefully reviewed your order and found that the product in question is not clothing. Additionally, the logistics status shows that the package was delivered on November 9th.
Kindly double-check and confirm the delivery details. If you still have concerns, please feel free to contact our online customer service for further assistance. (https://www.made-in-china.com/aboutus/contact/)
Thank you for your understanding.
Made-in-China.com Service Team
I have shopped several times for seismograph spare parts, the prices are cheap and the quality is quite good.
I bought a drain inspection camera system for them.
Aside from the camera being a fantastic product.
The customer service and help and support I received from Sally was excellent.
I would absolutely use them again and most likely will.
If I could give 10 stars I would.
My order from Mhao CNC was promptly and accurately executed. High quality work at a very compeitive price.
Ordered some products but never got it and haven't gotten a refund of my money
Hi Oreoluwa I.,
If you have not received your items, please submit an online refund request, and we will follow up on your order and take appropriate action.
Should you have any questions, feel free to contact our online customer service for further assistance.(https://www.made-in-china.com/aboutus/contact/)
Thank you for your understanding.
Made-in-China.com Service Team
Very good services with sell keeping in touch and being very helpful
It's a bit difficult to navigate the site and in the account, on Aliexpress it's easier
The seller does not resolve the issue.
Contracted on 10/3/2024, on 10/17 it was reported that there was an issue. They sent another code that didn't work, and on 11/6/2024, we followed up on the issue. Their response: *"I ask engineer, pls wait."*
This is an annual subscription, and we've already lost a month from the start.
Very poor communication and even worse service! They do not attend to the customer.
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Let me know if you need further adjustments!
Hi Kim,
We sincerely apologize for the issue with the product you purchased. Please be assured that we have already communicated with the supplier and urged them to resolve this matter for you as soon as possible.
If you need further assistance, please feel free to contact our online customer service team. (https://www.made-in-china.com/aboutus/contact/)
We are here to help!
Made-in-China.com Service Team
Un servicio rápido y muy correcto, no creo que tenga que aportar nada más como que...
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I ordered two 2 seater lithium…
I ordered 2 only two seater lithium powered golf carts from Zhongwu New Energy ( Shandong) Group Co Ltd. The carts finally arrived however they were both damaged in transit and they had lead acid batteries instead of lithium. The quality overall is extremely poor and the company has failed to communicate any response. There were many other issues regarding the freighting and I strongly would suggest using your own freight company and customs broker. Using theirs has cost me heavily in port charges as products couldn't be released. Avoid this company at all costs. I am highly unimpressed.
Dear Kevin Vincent,
We sincerely apologize for the issues you encountered with the product you received. Please rest assured that we have urged the supplier to resolve the matter as soon as possible. The supplier has informed us that they are currently in communication with you.
We kindly request that you submit a complaint form at your earliest convenience. (https://sourcing.made-in-china.com/complaint) This will allow our after-sales team to follow up and assist you with the dispute promptly.
Thank you for your understanding and patience.
Answer: Made-in-China.com is not a scam, It is a legitimate and well-established B2B (business-to-business) platform founded in 1998. It connects global buyers with Chinese suppliers across a wide range of industries. Why Made-in-China.com Can Be Reliable: Verified Suppliers: Suppliers with "Audited" icon have been audited by third-party verification companies like SGS, TÜV, or Bureau Veritas. You can check audit reports in their company profile. Secured Trading Service: If you order and pay through the platform, your funds are held in escrow until the supplier meets the agreed terms (like shipping or quality requirements). Buyer Protection: You can file disputes or complaints through the platform if something goes wrong. Customer Support: They have active customer service and online chat to help resolve issues.


Hi Margaret B.,
We sincerely apologize for the inconvenience caused by this issue. You can apply for a refund directly online by providing evidence of the quality issue for the supplier’s confirmation.
If the negotiation with the supplier does not reach an agreement, please feel free to contact us.(https://www.made-in-china.com/aboutus/contact/)
We are here to assist in resolving the matter.
Thank you for your understanding and patience.
Made-in-China.com Service Team