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Macy's Reviews Summary
Macy's reputation has significantly declined, with numerous customers expressing dissatisfaction with both product quality and customer service. While some appreciate the variety of products, many report issues such as delayed shipments, poor handling of returns, and unprofessional service interactions. Complaints about inadequate customer support and billing errors are prevalent, leading to frustration and a lack of trust. Overall, the feedback indicates a trend of declining service standards and product quality, prompting customers to reconsider their loyalty and seek alternatives, suggesting a pressing need for Macy's to improve its operational efficiency and customer relations.
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I ordered an electronic gift card for a friend from these morons on December 4th. Web site said it will be delivered in 3-6 business days. On the 6th I got email saying it was hipped and be delivered in 3-6 business days. Fast forward, seven business days later they have not delivered and have no idea where it is. Customer service is staffed by pathetic souls located in India. Worst service ever, worst company over. Will never order from them again!
Good quality clothes and I still have clothes I purchased 10 years ago in good conditions! Take advantage of the sale times and year end /holiday sales.
Looked at this site prices were ok but with their threat to sue anyone who leaves a negative comment after purchasing from them i felt it better i never purchase from them so regardless of their sites abilty to function or thier prices i find the risk of doign business with KlearGear to be a threat to my Constitution.
My recommendateion dont buy from them.
Just visited the site a few times, then found out about the "fine." Had a weird feeling about this company, as their address did not check out with Secretary of States in states they were doing business in. This holds true for alleged holding or parent companies. Google Earth ID'd vacate offices, or could not id address at all. Website looked made up with the "as seen in." Did not like the part where they -out of the blue for retail- had the words, IT, Developers, etc. Most links did not work. So today, WHAT DO I FIND? Kleargear snuck through Adobe to store info on my pc and gain access to media data. This is no joke - what the what for a retail place? NOT. Looks like a front and a fake. STAGE LEFT.
Slimy as hell! Read the fine print, you don't like your experience. Fine. They'll just charge you thousands of dollars for leaving a bad review. Talk about extorting customers. You give small business a horrible name, I will NEVER EVER EVER let you see one dollar of mine.
I like Macys, but I don't like their prices though. But overall they got really cute clothes and for that reason I would rate them 4 stars!
To give you a good example of how bad Kleargear is? I sent them a "snail mail" message telling them what I thought of their extortion tactics. They are so screwed up in the head they didn't even open my letter- they sent it back saying "REFUSED" If anyone wants to see the letter send me an email to Larry2001t AT Yahoo DOT com and I'll send you a copy of the scanned letter.
Be careful, this website is trying destroying people life's.
I'm just chipping in. Have never been a customer. They get one star for fining a couple $3,500, after they made the mistake, which isn't very nice.
I hope this website falls down: D
Why? Because this:
http://www.digitaltrends.com/web/kleargear-fines-couple-3500-negative-review/
Streisand Effect
I think your policies suck. You don't have any human compassion. You should be shut down by the federal government and never be allowed to business in the US or the world. President Bush has more morals than your company. I will never ever in my entire life purchase anything from you.
KlearGear.com has managed to piss off the entire internet, lol
I went to this website and they sell junk. Why anyone would buy anything from this site is beyond me to begin with...
I have given this site 5 stars for pissing off the entire internet, that is really really hard to do
I am not a customer. Never will be. Sue me KlearGear. I was shocked to hear of the terms you IMPOSE upon your customers in your terms of service. Shame on you
The good news is I haven't agreed to ANYTHING with Klearger.com so I can write what I feel. They sold goods and didn't deliver them. Then they were going to charge $50 for items not delivered (order was cancelled when items were not received). No communication with their customers about items not delivered - just a $50 fee charged. Then when this situation was discussed in public - the company is fining the customer over $3,000. FAIL. Bad business practices. Bad customer service. Shame on Klearger.com!
They fined a couple $3,500 for leaving a negative review. I emailed and tried to call no one answers. Good LUCK SUING ME I never did business with you and from the news reports you sound like a poopy company to deal with.
Order never arrived. Cannot get any response via phone or email. Stay away!
They claim to be a BBB company with an A+ rating. This is an outright LIE
The theme seems to be countless customers who never get their merchandise
The customers call and can never get ANYONE to answer a phone
Then if you try to give them a bad review... they have a clause that gives them the legal right to fine you and ultimately report the unpaid fine against your CREDIT
They have received so much negative publicity that they have taken down their FACEBOOK page
******** AVOID THESE SCAMMERS AT ALL COSTS *********
They won't be around much longer...
Terrible service. Cannot reach anyone. I hope they fail miserably. My item never shipped. Had to dispute it
DEPLORABLE way to do business! Use this company as a case study in how to drive your company into the ground! Nothing good to say about them other than we can't give ZERO STARS!
Item value and savings are not much better than reputable companies and sites. Was contemplating a purchase until i saw the most recent news of their suit against a customer who simply complained. I guess if you can't make your money legitimately...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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