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Lyst Reviews Summary
Lyst has a rating of 2.1 stars from 32 reviews, indicating that most customers are generally dissatisfied with their purchases. Lyst ranks 1119th among Women's Clothing sites.
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What is better than saving time. Time is so precious these days. Now whenever I am looking for clothing, shoes, costume jewelery, etc. on line. I go right to Lyst where I find the best price and all possible options (sizes & colors) for what I need. I LOVE LYST!
I love going Thru Lyst to find beautiful clothing st various sites. You can find the same clothing but sold by different retailers and some offer more discounts for an identical item. Very happy that I found the site
Hello Rebecca,
Lyst is a Global Fashion Search Engine, where you can shop items from retailers all over the world.
Thank you for taking the time out to leave us such great feedback.
We are very pleased to know you enjoyed your shopping experience on lyst.
We look forward to welcoming you back soon.
Thank you and have a lovely day.
Jenine
Excellent customer service. Working with each and every one of as successful partner ship.
Please to part of this affiliate and looking forward to keep doing business with you
Hello Emad,
Thank you for taking the time to leave us feedback.
We are very pleased you rated our service 5 stars.
Lyst is a Global Fashion Search Engine, where you can shop items from retailers all over the world.
The retailer that stocks your item will process your order and arrange delivery. They will also deal with returns, exchanges and refunds.
We value and respect all comments made via our customers and look forward to welcoming you back to our site soon.
Thank you
Jenine
It sends me emails on items I have favorited when they go on sale. And then I can buy them. I always receive them in a timely manner and they have never disappointed me.
Hello Mary,
Thank you for your kind feedback and 5 star rating.
We are very pleased to hear you have a pleasant experience using the lyst website.
We look forward to welcoming you back soon!
Kind Regards
Alicia
Hello
I still had not received an item I ordered 3-4 weeks ago
Please inform me where is my item and when I ll het itthank you
Hi Elizaveta,
Thank you for your feedback.
I am very sorry to hear that you've not had a great experience on Lyst and you have not yet received your item.
Lyst is a Global Fashion Search Engine, where you can shop items from retailers all over the world.
As such, Lyst does not stock any items, instead your order is placed and packaged directly with the retailer who will fulfil the order and organise the delivery to you.
Please contact us at [email protected] and we will be happy to investigate this further.
Best wishes,
Victoria
I paid to ship, a Y-3 shirt in the normal size I wear and it was huge. Then had to pay to ship back! I'll never order from here again
Hello L. S. D
Thank you for the feedback,
I am very sorry to hear that you were unhappy with the service provided, and I apologise for any inconvenience caused.
Lyst is a Global Fashion Search Engine, where you can shop items from retailers all over the world.
Sizes differ between brands and retailers, we provide a general size guide on each product page.
We do However, understand your disappointment in the size guidelines and would like to assure you that your comments have been passed to the relevant team for their information.
If you have any other queries or questions I can help with, please don't hesitate to contact us at [email protected]
Many thanks, and have a good day!
Jenine
It is a pity that in the nowlet store it is impossible to make a purchase from an account registered in Ukraine, delivered in the USA
Hello Vadim,
Thank you for your feedback,
We thank you for rating our service five stars.
Lyst is a Global Fashion Search Engine, where you can shop items from retailers all over the world.
The retailer that stocks your item will process your order and arrange delivery. They will also deal with any shipping options available to their customers.
Lyst is a Global Fashion Search Engine, where you can shop items from retailers all over the world.
Please feel free to contact us at [email protected], if you have questions around your shipping details in the future.
We look forward to welcoming you back soon.
Best Wishes.
Jenine
Don't buy on them. They care more for their money than their costumers.
Unprofessional. Don't waste your time and money.
Hi there,
Thank you for sharing your feedback with us.
I am very sorry to hear that you've not had a great experience on Lyst.
We work continuously to enhance and improve features on Lyst to offer the best service.
Please feel free to contact us at [email protected], we will be happy to look into this further.
Best wishes,
Victoria
I bought a Tara Jarmon dress on Lyst.com, the dress came in huge and so I had to return it.
Instead of returning it to Lyst I had to return it to France to Tara Jarmon.
Tara Jarmon wanted it in the same packaging and lots of paperwork due to customs. It was not an easy return but I took it to my local UPS store and they helped me with it as it was shipping DHL. I did not have to pay for the shipping.
So a month goes by and no refund. I start to get concerned as this is $535. I contact Lyst.com and they say I have to
Contact Tara Jarmon in France. So I get on the Tara Jarmon website and fill in their inquiry form. I did hear back from them only to have them say they had never received the dress.
Back I go to the local UPS store and they give me a print out of the DHL tracking of that package which showed it was delivered and they had had it for over two weeks and it even had the time of day it was signed for.
Back to Tara Jarmon with the proof and I send it to them and after a few days they get back with me and say that they will send the refund.
So I wait and wait and they don't send the refund so I contact Lyst.com and the person emailing me says that Tara Jarmon never got the dress. So I send them the DHL paperwork and then after a few days they respond with we will forward this to Tara Jarmon.
So I wait and still nothing. So I start filling out the form in the Tara Jarmon website daily trying to get them to tell me about my refund.
I go back to my original payment of $535 and notice that Lyst.com did not withdraw the money. It was a Swedish company named Klarna.
So Lyst does the enticing, Tara Jarmon provides and Klarna does the banking.
So now I am back and forth with Klarna.
Bottom line, I did finally get my money back. Would I ever deal with Lyst.com again? No way!
Hi Linda,
Thank you for your feedback here.
I am very sorry to hear you had a few issues with regards to your refund.
Lyst is a Global Fashion Search Engine, where you can shop items from retailers all over the world. Just to clarify, Klarna are our payment partner, you will see the names Klarna and Lyst on your statement.
As such, Lyst does not stock any items, instead your order is placed and packaged directly with the retailer who will fulfil the order and organise the delivery to you.
Once again I am very sorry for the confusion here and I apologise for any inconvenience caused.
We are glad to hear that you recived your funds. If you have any further queries please feel free to get in touch with us directly on [email protected]
Best wishes, and have a lovely day.
Victoria
I am doing everyone a favor by writing this review. If you are an online shopper, DO NOT buy anything from Lyst.com. The company allows retailers on their site like Stefaniamode.com that makes it very difficult for customers to return items.
I bought a pair of Vetements Levi's jeans for $880 USD. The color posted on the site was different. I reached out to both companies Lyst.com and Stefaniamode.com the same day that I received the jeans, letting them know that I wanted to return the jeans. It took two weeks for me to receive a response and an authorization to return the jeans, only after having to send them pictures (just to make it more complicated) proving that I had the item. In addition, it cost me $170 USD to ship the item back the jeans to Italy and I had to insure the package as you can't trust companies/sites like these.
I will write more reviews in any possible site about this site and the retailer and spread the word through social media, so if you are reading this please do the same and save others some money and the hustle.
Hi Clara,
Thank you for your feedback.
I am very sorry to hear that you've not had a great experience on Lyst.
Lyst is a Global Fashion Search Engine, where you can shop items from retailers all over the world.
As such, Lyst does not stock any items, instead your order is placed and packaged directly with the retailer who will fulfil the order and organise the delivery to you.
Please contact us at [email protected] and we will be happy to look into this further.
Best wishes,
Victoria
Love them so much...! And they have all the bags you can think of and the always so nice and super fast shipment, really nice online store <3
Hi Hulda,
Thank you for your kind feedback and 5 star rating.
We’re pleased to hear that you’ve had a great shopping experience on Lyst and you are happy with the wide selection of items on the site.
We look forward to welcoming you back soon!
Best wishes,
Victoria
From the business
Shop and discover the world's most stylish brands, curated for you. With more than 9,000 brands and over 2,000 stores in one place, Lyst is the definitive fashion destination.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Doreen,
Lyst is a Global Fashion Search Engine, where you can shop items from retailers all over the world.
Thank you for taking the leave us feedback.
We value all our customers and aim to provide a smooth shopping experience via a number of retailers here on lyst.
We look forward to welcoming you back soon.
Have a lovely day
Jenine