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Luvme Hair

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.


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Luvme Hair Reviews Summary

Luvme Hair has a rating of 4.7 stars from 1,688 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service and great quality. Luvme Hair ranks 1st among Hair Extensions sites.

service
317
value
298
shipping
301
returns
176
quality
390

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New York
2 reviews
0 helpful votes
Follow Kay B.
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I was very nervous purchasing this wig from this site due to a horrible experience with another company. I'm so satisfied I can't wait to order the water wave lace front unit. The hair is soft with body and the lace was awesome. Thumbs up LuvMe Hair

Date of experience: August 5, 2019
District of Columbia
1 review
11 helpful votes
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Amazing
August 3, 2019

First time ordering from this company and they totally exceeded my expectations! I'm normally skeptical about ordering hair online because I want to see my unit, touch it, feel the quality but this company was recommended so I gave it a shot! First, the shipment was fast, 2 DAYS! I ordered Thursday, it came Monday (minus the weekend), with real time tracking! I ordered the lace front Body Wave in 18in. The hairline was pre-plucked, knots were not bleached but that was an easy fix. The unit was already 60% and I received an additional 40% off! Unheard of! I love how full the unit is, it says 180 density and it shows. The hair is super soft and I haven't noticed any shedding! Came with adjustable straps and a band, along with 3 combs inside of the unit. Let's talk about the gifts that came with it! A flatiron that doubles as a curling iron!, rat tail comb, bobbypins, hair clips, wig cap, and a cute carrying case.
I will definitely order from this company again! No more beauty supply stores for me. Thank you Luvme Hair and keep up the great customer service!

Date of experience: August 2, 2019
Kentucky
1 review
1 helpful vote
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At first i was skeptical about buying a wig. Ive been on the site so many times. Then I seen the one I bought and couldn't resist it. So I purchased it! And when i say i made THE BEST DECISION! It fits like a glove! I have NO GLUE, no combs attached, didn't tighten the draw string, JUST the band! And it doesn't move! I ABSOLUTELY LOVE IT! I will be purchasing more! I also have several people who have purchased one or at least looking to purchase! And my stylist NAILED IT!

Date of experience: August 2, 2019
California
1 review
16 helpful votes
Follow Daisey M.
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Don't trust the reviews about this company, l am really disappointed, l can't return the wig because l took the combs out of it, l will have to add more hair to it to get it the length and density that l want, once again l beg you please don't order from this company

Date of experience: August 2, 2019
Luvme H. Luvme Hair Rep
over a year old

Hi Daisey,
I'm so sorry to hear about the experience you had with us. We are committed to providing great quality hair at great price. I would really love to resolve this issue for you. If you could please tell me your order number and confirm the best way to contact you to speak directly, that would be a great help.

Texas
1 review
0 helpful votes
Follow Ashley W.
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I have been searching for a place to buy quality hair for a long time and now I have found it from Luvme Hair not only is the hair great but the price is amazing as well.

Date of experience: August 1, 2019
North Carolina
1 review
2 helpful votes
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Simply Amazing Hair
July 25, 2019

I have purchased three wigs and bundles from Luvme Hair and I love each and every one of them. By far the best hair I have ever purchased. Will not buy human hair wigs from anyone else. Also love the free products and curling/flat iron I received. Thank you for great hair and great customer service.

Date of experience: July 24, 2019
Arizona
1 review
0 helpful votes
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I own 3 of the Luvme unit and I have never been so satisfied with something I've bought off line, the unit is so manageable and soft no shedding and the curls hold a good while, it's one of the best since slice bread. My only complaint I wish there were selected cap sizes.

Date of experience: July 24, 2019
Maine
1 review
0 helpful votes
Follow Delaney O.
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Your wigs are so Beautiful. They are Better made than other companies out there. I feel confident when I order 1 of your wigs, because I no its going to be right and satisfying.

Date of experience: July 21, 2019
Illinois
1 review
0 helpful votes
Follow Mesha U.
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This hair is the bomb
July 22, 2019

This hair is everything I bleached it twice and it snap right back I'm sooo loving my hair Will be ordering more

Date of experience: July 19, 2019
Maryland
1 review
0 helpful votes
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Absolutely Stunning
July 22, 2019

Im so in love with this Bob cut wig! It came well packaged with all the bells and whistles! Clips extra bobbi pins and elastic band! The hair is super soft and fits my head like a glove. This is my second wig from luvme hair and they definitely did not disappoint

Date of experience: July 19, 2019
Texas
1 review
26 helpful votes
Follow Shalonda J.
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I ordered the 10 inch water wave unit undetectable lace. Had it professionally installed. Hair looked good. Wasn't very happy with lace. Bleached the knots but still didn't love it. I was tolerable because the hair was so soft and full of body. I shampooed it and conditioned it. Hair slowly started to become more difficult to manage in the mornings. I braided hair at night. In the mornings, I combed it out with wide tooth comb and sprayed with water containing small amount of conditioner. After 2 weeks, this hair was matted and was breaking combs... literally. The very back of hair was the worse. Could only comb when hair was saturated with water. Took photos and reached out to company. They offered me a coupon and tips to shampoo hair. I have had the cheapest of cheap hair and very expensive hair. This is some of the worst hair ever. I would take beauty supply hair over this hair. Spent $130 with expectation of it lasting a while. I never leave reviews on hair but I don't want someone else not to know about the risk of receiving this horrible hair. I couldn't find hardly any bad reviews which should have been suspicious to me, but I see them now. Company does a great job of taking down bad reviews. Buyer beware!

Company asked me to try their suggestions of shampooing and conditioning and then taking down my review. There is no amount of shampooing and conditioning that will help this "hair."

+1
Date of experience: July 15, 2019
Luvme H. Luvme Hair Rep
over a year old

Hi Shalonda,
Luvme Hair is committed to providing great quality hair at great price. All our products go through strict quality testing to ensure that they are fit for purpose. Our hair is 100% human hair and best virgin hair which can last a long time with proper care. We explained the problem and provided solution for you by email. Also would like to provide partial refund for you, but you refused. If you prefer to return it for refund, we will send return information to you. We will do our best to improve our customer experience in all aspects.

Georgia
1 review
0 helpful votes
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Awesome
July 18, 2019

This hair is super soft with no shedding. I love the way the scalp area matches mine. It has a comfortable fit. I will be ordering again very soon.

Date of experience: July 15, 2019
Georgia
1 review
0 helpful votes
Follow Ashley R.
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Absolutely amazing!
July 17, 2019

I've purchased 2 wigs so far from Luvme Hair & I am in love! The first wig I purchased back in March & it's still in tip top shape. The second wig I purchased, I decided to change the color & the color change went well. I recommend Luvme Hair to anyone who asks & ive even had people order after my recommendation.

Date of experience: July 14, 2019
Florida
1 review
0 helpful votes
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The quality of hair and texture is true as advertised love that you get special gifts along with your first purchase as a way of showing their customers they appreciate and value their business thanks again!

Date of experience: July 14, 2019
Pennsylvania
1 review
0 helpful votes
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Fabulous
July 16, 2019

I loved my hair I ordered, it is exactly what I saw on the website and it came in three business days.

Date of experience: July 14, 2019
Germany
1 review
0 helpful votes
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Beautiful and great quality
July 16, 2019

I really love the wig I purchased. I purchased it for my wedding and do not regret anything about this. The hair is so soft and silky and the lace blended SOOOOO good! It is the... Undetectable Transparent Lace Best Virgin Hair Full Lace Wig / Upgraded 2.0 × 1
Body Wave / 20 inches. It's good quality hair and didn't sheaf a lot. I don't know much about hair weave because I don't wear it often but the person that installed it said it is good quality. I'm so happy with my purchase and can't wait to get another one. I washed it and put it back on myself after getting my cousins to install and getting some tips from her. I definitely recommend this company!

Date of experience: July 13, 2019
Kentucky
1 review
0 helpful votes
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This Wig Is Fire
July 15, 2019

I absolutely love my wig from Luvme hair. The hair is think and beautiful with no shedding! It's definitely worth the money and you won't be sorry! I'm so in love!

Date of experience: July 12, 2019
New Mexico
1 review
0 helpful votes
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Amazing
July 15, 2019

My 20" Straight Preplucked Glueless Wig is the bomb. The hair is so soft, shiny and natural looking. I Love it. Very pleased.

Date of experience: July 12, 2019
North Carolina
1 review
1 helpful vote
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Great Customer Service
July 13, 2019

I have a wonderful customer/buyer relationship with lovemehair. Emails are always returned within 24 hours. My orders are always sent with in 5 working days. The product that luvmehair give to their customers are top notch in quality and cost less than others. Packaging, Shipping and product I give 5 stars!

Date of experience: July 11, 2019
Georgia
1 review
6 helpful votes
Follow Tamara M.
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I ordered a 10 inch bob 7/2/19. The description had no mention of layers. I received the wig 7/8/19. I cut and tented the lace and installed it. It didn't seem right! To my surprise the back looked like a child cut it! The last layer was longer than the top, giving a mullet appearance. I emailed Stella immediately. I also emailed later that night with pictures. I was offered a partial refund, in which I declined. I did not pay a partial price. And I do not feel like I should have to go through the trouble of sending the wig all the way to Hong Kong. The next email had the same offer but this time I was told to send the wig to a person and an address the wig did not come from. I was also told that I had to pay for the shipping and try to send it usps because they don't have shipping labels! Their customer service is terrible! And you can barely decipher the emails.

Date of experience: July 11, 2019
Luvme H. Luvme Hair Rep
over a year old

Hi Tamara,
For resolving your problem, we had emailed you several times and provide solutions for you, but you refused to following our return policy to solve it.
About the refund, you want us refund to you at first, but according to our return policy, you must provide the return tracking number for us then we can start the refund process. Everything is in accordance with the return policy. No one can guarantee that if you will return the items to us after we provide a refund.
We had promised we will full refund to you and will also refund the return postage to you after we receive the return parcel.
Hope you kindly understand, sorry to make you unsatisfied, we will do better in the future.