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Luvme Hair

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.


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Luvme Hair Reviews Summary

Luvme Hair has a rating of 4.7 stars from 1,688 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service and great quality. Luvme Hair ranks 1st among Hair Extensions sites.

service
317
value
298
shipping
301
returns
176
quality
390

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Washington
2 reviews
20 helpful votes
Follow Sharee C.
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I received my unit on 1/15/2020 and was completely shocked and angry at the product I received. It wasn't as described and had a different color shade as well. I've contacted the company several times requesting a refund. Per return instructions I've include pictures of the product and the company has been reluctant to provide any other return directions. The only response from the company was to try and have the product professionally styled, by one of their approved stylists. I declined and have continually requested a refund with no response from the company. I feel as though I purchased a product I'm not satisfied with and the company refuses to assist with my refund. This is like highway robbery and totally unacceptable. This company's false promises of easy no hassle returns are a sham and fraudulent. This company needs to be held to a higher standard! Company has false advertising and shady business practices.

Date of experience: January 19, 2020
California
1 review
16 helpful votes
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Consumer beware before proceeding to purchase a product from this company! I purchased a wig from them recently. Alas, when I received the wig it was completely different from the picture that was advertised on their website! The shape was completely off and unflattering. I courteously emailed them to get a solution and since then we've been having a back and forth as they're trying to convince me to keep their substandard wig. They've refused to send me their address for a return to date, and are now threatening to deduct shipping costs from my refund. This is simply consumer fraud and false advertising. I've had a horrible customer experience with them. Learn from my pain, and be very careful purchasing products from this company!

Date of experience: January 19, 2020
Arizona
2 reviews
1 helpful vote
Follow Aujonae L.
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Very good quality hair, true to the pictures. Vwrry soft hair, beautiful colors. Worth every penny. I will definitely be purchasing again

Date of experience: January 19, 2020
Texas
1 review
0 helpful votes
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Luvme hair is everything they say it is! At first I was skeptical but when my frontlace bob I was very pleased. It was easy to install. The hair is soft, beautiful, and good quality. I love it! Already got my eye on two other ones.

Date of experience: January 18, 2020
Missouri
1 review
0 helpful votes
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EffortlessSlay
January 19, 2020

Absolutely love this Unit along with the hair company. LUVME Hair company has a very user friendly website. I purchased this wig on a Saturday how ever my order wasn't able to be processed until the next business day. My order shipped on Monday and I received shipment updates via email until I received it on Wednesday. Not bad, right!?! This unit was constructed very well. Came with pre plucked hairline and bleached knots. No shedding no tangling whatsoever, Literally puts the E in effortless. AhEffortlessSlay

Date of experience: January 17, 2020
Virginia
1 review
0 helpful votes
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The shipping was super fast! I ordered it on Monday and it got here Thursday. They kept me updated every step of the way. I was nervous to try an online hair store because I've been scammed. But these people are LEGIT! The hairline is pre-plucked. And although, I'll need to bleach the knots, I'm very impressed by the product I received! 5 stars! I will be purchasing again!

Date of experience: January 17, 2020
Georgia
1 review
0 helpful votes
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Luvme hair is the best. Hair quality is on point. Packaging & free gifts were perfect. Received in a week. I will be making many more purchases. Thank you love me hair for a great product and service.

Date of experience: January 17, 2020
North Carolina
1 review
0 helpful votes
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Luv it
January 19, 2020

The name of the company speaks for its self I was so please with my purchase, I will be buying more real soon... The shipping and everything was fast in smooth I'm a please customer

Date of experience: January 16, 2020
Illinois
1 review
0 helpful votes
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Awesome Wig
January 16, 2020

I absolutely love my piece (Celebrity wig) I purchased from this site! I was highly impressed with the quality of the hair and the make of the wig! I would definitely order from the site again in the near future!

Date of experience: January 14, 2020
Germany
1 review
2 helpful votes
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Deep wave wig 14 inches
January 15, 2020

I love the wig it's so soft. I brush all curls out and got it installed once she finished put water inside of a bowl to put on the hair and curl right back up. It don't make your scalp itch either its have breathe holes inside of wig that's AWESOME. For the purchase of the wig the company luvme send you free gifts as of their appreciation for purchasing the wig

Date of experience: January 14, 2020
Texas
1 review
0 helpful votes
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Hair Beauty
January 14, 2020

This Is The Only Company I Order Hair From And They Never Let Me Down. My 2 Units Are Def Worth It & I'm Able To Rock And Style However I Please. I Have Even Dyed Them And The Hair Quality Is Beyond Great Still!

+1
Date of experience: January 13, 2020
California
1 review
0 helpful votes
Follow Shemika D.
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This is my 4th purchase from Luvme Hair. My hair was delivered within 3 business days. Hair is soft and holds curls beautifully.

Date of experience: January 12, 2020
Texas
2 reviews
1 helpful vote
Follow Katrina D.
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This is my second Luvme wig and I have yet to be disappointed. The only negative thing ican say is that when I pulled it out of the pretty package there was some excessive shedding at first. I also had to pluck it to get my desired look but overall this wig is IT. The price was very reasonable and I have received so many compliments.

Date of experience: January 12, 2020
Georgia
1 review
0 helpful votes
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Love my Unit
January 12, 2020

Just got my first wig from Luvme & I love it. Shipping and communication was fast and great. I got the Bob 12in and I dyed it with Sally's HiColor Magenta. It came out beautifully. I've gotten tons of compliments & looks like my own hair. Will be ordering more. Thank you!

Date of experience: January 11, 2020
New York
1 review
0 helpful votes
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Love this Wig
January 12, 2020

This was my first time wearing a wig and I watched so many videos, but actually getting and wearing this unit reassured me I made the right choice. The glue less body wave 20" fits perfectly. Shipping was fast.

Date of experience: January 11, 2020
California
1 review
4 helpful votes
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Perfect Wig
January 11, 2020

This is my first time purchasing a wig. I was scared but after thorough review and everyone testimonials I decided to give LUVME HAIR a try. It was the BEST decision I made. The hair is soft, versatile even for 10in I can put it up off my face, and I love how natural it looks and feels. On top of the excellent hair I love the packaging and the gift pack I received with my purchase. My entire experience has been nothing short of amazing and I will be purchasing more wigs very soon. Thank you LUVME HAIR

Date of experience: January 9, 2020
Virginia
1 review
0 helpful votes
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Love this hair
January 11, 2020

I got this wig from Luvme Hair as a Christmas gift from my son. I was so scared because I had ordered a similar wig from another company and it was horrible. I was so happy when the package came. The hair is so soft and the wig was easy to install. It is the 14 inch Best Virgin hair full lace wig in water wave.

Date of experience: January 9, 2020
Georgia
1 review
0 helpful votes
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I just love my wig
January 11, 2020

I love my 10 inch water wave this is my third wig from luv me hair easy quick I will be order very soon thanku

Date of experience: January 9, 2020
Germany
1 review
0 helpful votes
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Short Bob
January 6, 2020

I love my new curly Bob! The hair is soft the cap fits well with extra straps. This is my second wig so beautiful I have gotten so many complaints on my hair. Thanks.

Date of experience: January 5, 2020
Indiana
1 review
0 helpful votes
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In Love with LUVME
January 5, 2020

I am a first time buyer and very pleased. The hair arrived FAST. I purchased 2 18in bundles, a 360 Frontal, and a bob wig. The prices were. ERY affordable. I used the bundles for a ponytail style and after taking them down they were still in very good condition. My wig install was FLAWLESS. The lace was thin and blendable. Very natural looking. I am so pleased with my purchase. I am now a loyal customer.

Date of experience: January 3, 2020