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Luvme Hair

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.


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Luvme Hair Reviews Summary

Luvme Hair has a rating of 4.7 stars from 1,689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service and great quality. Luvme Hair ranks 1st among Hair Extensions sites.

service
317
value
298
shipping
301
returns
176
quality
389

We monitor reviews for authenticity

Michigan
2 reviews
0 helpful votes
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I reviewed the site for several months before making my first purchase. I was so satisfied with my wig, that I purchased a second one a week later. I have wash my wigs and they don't shed much. Thanks Luvme!

Date of experience: March 12, 2024
Arizona
1 review
0 helpful votes
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Your Wig Products are Superior
March 10, 2024

My experience with your LuvMe wigs was fabulous. They are a perfect fit I Iove the extra items that comes with my purchase. The Velcro head stip was a perfect color match. It was nearly impossible to know I was wearing a wig. I look so cute in my new product. I am definitely recommending your products to my friends

Date of experience: March 10, 2024
Washington
1 review
0 helpful votes
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Me encanta
March 10, 2024

Recibí muchos elogios con esta peluca, de mis favoritas

Date of experience: March 10, 2024
Texas
1 review
0 helpful votes
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Gorgeous!
March 10, 2024

Hair is soft and easy to manage. Limited shedding and lots of compliments!

Date of experience: March 10, 2024
Minnesota
2 reviews
2 helpful votes
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DO NOT PURCHASE THEY SELL DEFECTIVE ITEMS
March 10, 2024

I received a defective 360 wig from this vendor and have for 3 weeks tried to get them to replace it. The response I got was to add curls to make it fuller. Curls will not make a balding cap full. I tried back and forth to get them to admit that there was an error which they did but they refuse to refund or replace the order So I'm to understand your factory sold a faulty product but Luvme penalizes the trusting customer 140.00 because we placed the order. I'm not willing to accept that. Your company advertises high quality non Shedding 100% human wigs. If your factory made the error which I have proven they have then I should be fully satisfied with a replacement of the quality wig i ordered or a full refund. Your policy states if I am unsatisfied based on quality or product defect then I am to be compensated. 80.00 does not change the fact I cannot wear a 240.00 wig that I spent my hard earned money on and trusted an organization which touts that your brand provides quality and customer satisfaction. I am asking for a full replacement of exactly what I ordered and the quality I paid for or a full refund. I have sent this to the BBB as well as proof of our correspondence.

I await your response.

+1
Date of experience: March 10, 2024
Luvme H. Luvme Hair Rep
over a year old

Hello Lollie.
We'd like to express our regret. And we are sorry for the unhappy experience.
First of all, we do input a lot to provide all LUVME customers with better customer service and products. And what you’ve mentioned means a lot to us. We will also report the issue that you mentioned to the relevant department for improvement, and make progress in the future.
Secondly, every opinion matters. For this wig, our factory workers will need to sew the bundles close to the 360 lace in case the big gap will show. Therefore, when you put the hair forward, you will be likely to see the track of the bundles. As for the density issue, we did confirm with our factory about it, and we wil also have a quality check team in the future to keep working on this issue.
Thirdly, we reply to every email within 24 hours. And as checked, our colleague has offered you another offer on 11th March, and the refund has been back to your original payment method. If you haveany problems with your order, please feel free to contact us via email or chat.
Thank you and wish you a good day.

New York
1 review
0 helpful votes
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It's so pretty
March 10, 2024

So this is literally like the 15th wig i have purchased from LUVME. I love the color a lot. I have not worn it yet. Buy this you will not regret it and its hd lace

Date of experience: March 10, 2024
Nevada
1 review
0 helpful votes
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Love it
March 10, 2024

I haven't worn wigs in years, but I'm enjoying the experience and these Luvme wigs are made very well and ppl are surprised when I tell them it's a wig and not my real hair

Date of experience: March 10, 2024
New Jersey
1 review
2 helpful votes
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Sells Garbage
March 9, 2024

I brought this wig thinking that I was going to get a quality wig considering how much I paid for the damn thing! Anyways back to this review right out the box it smelled horrible. I had to wash it 4 times and conditioned it 5 times and it still have a bad smell to it. Oh my lord the shedding is terrible. A chunk of hair came out the wig when I was brushing it! The wig is not full at all! On the light side! I don't know how they are constructing these wigs but they all are garbage! I am going to be reporting this company to the BBB and there is a class action lawsuit against this company! Shame will not be buying nothing else from this company! You sell garbage!

Date of experience: March 9, 2024
Luvme H. Luvme Hair Rep
over a year old

Hello Paish,
We are really sorry for the unhappy experience. We've been working hard to provide all LUVME customers with better quality products and better customer service.
According to the return policy, we have 30-days fast return service if you do not like it when you receive it. We would take your feedback seriously and would love to improve our products and service in the future.
And we do have chat service on our official website. We would also suggest you can bookmark our official website or please email to us ([email protected]) for help and provide more details.
Thank you and wish you a good day.

Tennessee
2 reviews
0 helpful votes
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Cute
March 7, 2024

I don't really have much to say because this wasn't the order I was disappointed with, it was another order.

Date of experience: March 7, 2024
Texas
1 review
0 helpful votes
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My everyday wig!
March 7, 2024

I absolutely love this wig and get so many compliments. I am new to wigs and this wig comfortable, quick and easy to put on and go.

Date of experience: March 7, 2024
Texas
1 review
0 helpful votes
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Always Satisfied
March 7, 2024

I have been dealing with luvme for a while now and I can say I have never been disappointed. Although; I wished this came in 250 density and up to 30inchs.

Date of experience: March 7, 2024
North Carolina
2 reviews
0 helpful votes
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Beautiful Hair
March 7, 2024

The hair is so smooth, I really Love it, and have purchased 2 already and cant wait for the next one.

Date of experience: March 7, 2024
Colorado
1 review
0 helpful votes
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She's Bossy!
March 7, 2024

Omg... so soft, so beautiful.
I can not be disappointed by any product of Luvme! I get so much great feedback and feel so energized by the addition of my units. As short wigs go, this the best I've purchased in DECADES. Its a MUST HAVE.

Date of experience: March 7, 2024
Arkansas
1 review
0 helpful votes
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Very satisfied
March 7, 2024

The wig is gorgeous, very easy to maintain. With the 360 lace I am able to wear it in multiple styles (half up/half down, high and low ponytails, and the flip over method on either side left/right. The wig is great for all occasions, I had it about 2-3 weeks I've been on dates, the gym, job interviews, etc. I give this wig a definite 10/10..

Date of experience: March 7, 2024
Indiana
1 review
0 helpful votes
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I totally and completely love this soft and trendy cut yaki straight minimalist wig so much, I ordered a second one. I have a growing collection of Luvme Hair wigs and I am very pleased with the quality of the wigs and the large and growing selection of Luvme Hair wigs to choose from. I am a senior citizen and I try to select wigs I believe are suitable for my age and style. A satisfied Luvme Hair customer, yes I am!

Date of experience: March 7, 2024
North Carolina
2 reviews
0 helpful votes
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Not very satisfied
March 7, 2024

Not very satisfied as my luvme hair is too large for my scalp. I wish the hair comes in sizes such as small, medium or large. Everybody's head sizes are different and i beleive for those whose head cannot fit your regular ones, if you could make them in those sizes I mentioned above, i think you will make more sales.
Thanks

Date of experience: March 7, 2024
Luvme H. Luvme Hair Rep
over a year old

Hello Esther,
We are really sorry for the discrepancies.
We do input a lot to provide all LUVME customers with better quality products. What you have mentioned is significant to help improving and we take it seriously. Meanwhile, we will also report the issue to the relevant department for improvement.
Every opinion matters. As a company aiming to offer the best service to all LUVME customers, we’ll keep working hard to make improvement. So we welcome customers to share their ideas with us, no matter in good ways or in bad ways. We'll keep working hard to provide better products.
Thank you and wish you a nice day.

Tennessee
1 review
0 helpful votes
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Thin
March 7, 2024

After having it installed and wearing the wig for almost 2 weeks, the very top of my wig became bald...I've never experienced this before with a luvme wig, but I was very disappointed because this wig was almost $300. Will not buy or recommend this wig to anyone

Date of experience: March 7, 2024
Texas
2 reviews
0 helpful votes
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The Best
March 7, 2024
Updated review

I love this unit! I've gotten so many compliments!

Date of experience: March 7, 2024

Amazing
December 15, 2023
Previous review

I have bought over 50 wigs from this company. I have NEVER been disappointed! Love me some Luvme!

Date of experience: December 15, 2023
California
1 review
0 helpful votes
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Always a great experience I have ordered about 6 wigs. I'm a customer for life.

Date of experience: March 7, 2024
Colorado
1 review
0 helpful votes
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LOVE this Hair
February 17, 2024

OMG! Luvme never dissapoints. This is my 3rd unit purchase and I already can not wait to purchase my next unit. The hair in this unit is simply gorgeous! The highlights are a great addition. I get so many compliments!

Date of experience: February 16, 2024