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LuggageFactory Reviews Summary
LuggageFactory has a rating of 3.8 stars from 56 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LuggageFactory most frequently mention customer service, laptop bag and travel bags. LuggageFactory ranks 3rd among Luggage sites.
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The sales peoples understand my expectations and helps me to pick a perfect bag what i am looking for office and the major thing is, quality of leather in this bag is really awesome I like to so.
I bought a laptop bag and luggage bag from luggage factory, the quality is really good, ordering process is very simple.
Nice is fabulous. Knowledgeable and patient, good prices, discount for multiple pieces. Great experience!
Very fast shipping and good customer service. Fedex lost my luggage and they sent me a replacement immediately. The suitcase was in nice packaging and very good condition. Definitely would recommend!
Great quality, fair price and good customer service.
The site is easy to navigate and make an order. I'm totally satisfied with my purchase.
Chose the luggage excellent bag quality easy to use perfect service and what i seen on the site and the think what, I get is fully same
Snagged a laptop bag for my machine during fall sales and saved some money, delivery was quite fat, good service guys!
Great site, excellent service and speedy delivery, exactly what I needed! Chose my luggage from a great range they have to offer and so far I'm not disappointed.
The site is easy to navigate and make an order. I'm totally satisfied with my purchase. Thanks to helpful managers.
Site is easy to navigate and customer service is knowledgeable. I bought a couple of luggage, best price I found, even in retail stores.
Very good product quality and no problems with the delivery. A good and smooth experience overall. Would recommend.
They have the best collections of the bags. Ordered a set of luggage bags, arrived on time. The bags are brand new, no stains or damages... Everything is perfect. And, very much pleased with customer service.
I looked through the kid's luggage and I was surprised at the amount of variety and cute things they carry for kids! #1 place to look for luggage!
I purchased luggage from them, they had the best prices online and luggage shipped very quickly! I would not hesitate to purchase from them again! Excellent customer service!
I have shopped at LuggageFactory.com for years. They always have the BEST prices around. I've spoken to their customer service a few times to ask some questions and they've always gone above and beyond to answer them and always willing to help me pick the best bag for my specific needs.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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